Bailey Unicorn damp

Rod235
Rod235 Forum Participant Posts: 48
edited December 2016 in Caravans #1

Hi all,

I have just had my Bailey Unicorn serviced by a mobile fitter (approved workshop) having previously serviced my the main dealer,whilst doing the damp test he told me he could smell damp around the area of the front and side outside lockers so he did what HE always does when doing a damp test is to remove the plastic inserts and checks the locker floors OMG 75% and black with slim, so one can only asumme that he was the first fitter doing a service that has removed these for inspection,because we were only unable to use the van a couple of times this year and this year being a fairly dry one,does not fill me with confidence with regards to main dealers,so I recomend that bailey owners remove and check for themselves (only a few screws)

Comments

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited December 2016 #2

    It is a known fault with the first Alutec vans with the two front side lockers and your main dealer should have carried out a mod to them which was autherised by Bailey,to seal them,I understand it was faulty front grab handles that leaked via the LEDs

  • Wildwood
    Wildwood Club Member Posts: 3,585
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    edited December 2016 #3

    From what I can see the mobile engineers are generally far better than most dealers and I now use one for our caravans.

  • Merve
    Merve Forum Participant Posts: 2,333
    1000 Comments
    edited December 2016 #4

    I only used a main dealer once- never again!  Thanks for the lead JVB66. I'll be checking mine. I was told by someone- I forget who- that you can't really carry out a damp test on the alu tech system as it's all plastic etc. I have heard about this front locker thing before so I'll be in there tomorrow!! 

  • Rod235
    Rod235 Forum Participant Posts: 48
    edited December 2016 #5

    I have just returned from the main dealer who have had to do there own damp test at my expense  and confirmed a reading of 75% before they contact Bailey for them to o/k any repairs they also confirmed the leaks were from the  grab handles

  • xtrailman
    xtrailman Forum Participant Posts: 559
    edited December 2016 #6

    My Unicorn 1 has never leaked from the grab handles, but has through the floor bolt/joint area in all three front lockers.

    Some have had front door seals leak, and some grab handle leaks.

    If its the latter there are usually water stains down the bulkhead from the grab handle led wires, the fix is to fill the handle with sealant.

    The dealer should actually seal all the floor perimeter, some have also leaked from all four corner floor joints.

    Main reason I've left Bailey or should I say I will be leaving when my woodless Swift is delivered next May.

    I should add that my mobile fitter does not damp test the floor as thoroughly as I do.

  • Wildwood
    Wildwood Club Member Posts: 3,585
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    edited December 2016 #7

    Take it in and get it done. If they agree it is damp yoiu could refuse to pay as it is their responsibility. They know full well their legal position but they do have the right to check the position for themselves and establish the extent of the problem. The alternative is to go away and issue a small claims summons for the money back plus your expenses which will hit them harder but you might want to do this after the repair rather than fallout with them before.

  • richardandros
    richardandros Club Member Posts: 2,690 ✭✭✭
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    edited December 2016 #8

    I am guessing that yours is a Unicorn 1 since you mention front lockers.  On the Unicorn 3, the plastic locker inserts are already sealed with silicone alongside the locker doors, so are not removable. At its second service, last month, all the damp readings on our Barcelona were 12% or less, so it would appear that Bailey have addressed the problem.

  • romarob
    romarob Forum Participant Posts: 4
    edited December 2016 #9

    Hi all

    we have a unicorn 3 just 18 months old .The dealer picked up 35% damp in the near side front floor and recently took it in for repair (damp in my 1 year old caravan ? Can this be right ? They did not point this out at the 1st service we noticed it on the service report, There repair was to fix a drip channel along the front underside to stop the rain water running down the front panel onto the floor as they say the panel was fitted to short and does not over lap the floor ?.I have contacted Bailey regarding this bodge repair and they do not want to know.any one else had this experience?

    romarob 

  • misterg
    misterg Forum Participant Posts: 17
    edited December 2016 #10

    My Unicorn 1 came with fixed price services but the dealer refused to stick to this contract so went back to mobile service after overcharge on first service.

    On first outing found nose weight was 100 kg empty. Chassis max is 100 kg. Dealer did help reduce it to 90 kg but wanted me to pay £500. Did sort it after Trading Standards got involved.off road for months with a brand new caravan.

    Next had recall because of danger of wheels falling off. At least they did this quickly.

    Final straw was damp.at front rotted floor. Dealer failed to do reseal as requested by manufacturer hence major problem with 9 months off road.

    manufacturer and dealer were generally disinterested in 6 years of caravan hell.

    Than goodness for Section 75.

    Trying a new Coachman now.

     

     

     

     

     

  • Heethers
    Heethers Forum Participant Posts: 641
    500 Comments
    edited December 2016 #11

    Got rid of my Bailey Madrid after it showed 60% damp dealer rectified but traded it in within a few months of the repair. What was the advert "soon all caravans will be made this way Ha!"

  • misterg
    misterg Forum Participant Posts: 17
    edited December 2016 #12

    Yes I recall that promise or was it a threat?

     

  • DaveT
    DaveT Forum Participant Posts: 174
    100 Comments
    edited December 2016 #13

    Have had damp problems with my Unicorn 2. Mobile service is really thorough. Bailey workshop informed me that ALL windows mist up even after 12 months!! Only by persistance did they fix the damp in the wheel arch.........later the bed locker..............then the bunk.............then the shower...........then the toilet area. Wont bore with the list of other design and quality issues. Happy new year!

  • Rod235
    Rod235 Forum Participant Posts: 48
    edited January 2017 #14

    I have just been  informed by the main dealer to take the van in next week for the damp repairs to be rectified .Please let this be the end of any damp issues . They have informed me they need the van for 2 weeks so looking forward to some time away soon. 😎

     

     

     

     

  • Rod235
    Rod235 Forum Participant Posts: 48
    edited February 2017 #15

    And so I presented the van as instructed by the dealer on the 24th January for the damp repairs to be carried out and was told again they would need the van for two weeks and also told me they would keep me updated as to the progress. So after two weeks and no contact from the dealer I sent them an email to which they swiftly replied to stating the van had left the workshop and was awaiting a valet prior to collection and once again I was told they would contact me again with a collection date. Another week has gone bye now with no contact so not to sure how long a valet takes or am I being strung along ? Guess I was being a little optimistic in my previous post saying that we were looking forward to some time away soon!!!   yell 

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited February 2017 #16

    I have confidence in my dealership. However there is no way I would permit any dealership to valet my caravan. If I had been told the same I would have told them when I would collect and not to valet

  • Shukokaiuk
    Shukokaiuk Forum Participant Posts: 20
    edited February 2017 #17

    Hi, My Bailey Unicorn 3 has just had its 2nd service and guess what?

    Yes your right DAMP from the fridge wheel arch to the rear, across and back and up to the offside wheel arch.

    Been waiting 12 weeks now for the parts and repair date?

    Not a good selling point for Bailey.

    Thinking I should not have bought.

  • Rod235
    Rod235 Forum Participant Posts: 48
    edited February 2017 #18

    And so this morning I get a call from the dealer to say all the work had been done and the van was ready for collection, so after a quick lunch we set off to pick the van up. On arriving at the dealers the first thing I noticed was the van was quite dirty (it was a very wet and windy day when we took the van for the repairs so the front end was very dirty) So what they told me last week that the van was awaiting a wash and valet prior to being released was not what it seems? Next I checked both side lockers to find the floor had been replaced and resealed however on lifting the plastic insert from the gas locker I was shocked to find the floor covered in thick wet black slime ( this was pointed out to me by my mobile engineer and was the reason the van was at the dealers) At this stage I managed to keep my calm and approached the service reception were I was told that it only the side lockers that a normally the problem so what about the £51.00 damp check I had to pay before they would acknowledge the problem that I pointed out to them in the first place, I now have to wait another 10 days for this work to be carried out NOT HAPPY