Caravan damage

ScreenName1129BA6E10
ScreenName1129BA6E10 Forum Participant Posts: 20
edited June 2016 in Caravans #1

Some has run into our caravan this weekend and caused some panel damage. I am concerned that the insurance will just try and fill the damage and respray it but this was a new van in December! Where do I stand on insisting on a new side pannel? And can any
one recomend any good repairers in the north west?

Comments

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited June 2016 #2

    With my car I was more or less told where to take it, Car Clinic or Car Clinic. Is it not the same for caravans? If it was to have a new side panel, might it not have to be returned to the factory,  depending on type of construction.

  • KeefySher
    KeefySher Forum Participant Posts: 1,128
    1000 Comments
    edited June 2016 #3

    You could ask where the Chairman had his caravan rear end fixed, how and by who Tongue Out

    It could be a BBC programme, Caravan Repairs of the Year Tongue Out

  • Richard12
    Richard12 Forum Participant Posts: 112
    100 Comments
    edited June 2016 #4

    We are insured with the club and when needing a small scrape repair to our one year old van involving the awning rail and the very front corner, the club insurance assessor insisted we had a whole new front panel and awning channel, in this instance I thought
    it was a bit OTT as a little bit of plastic filler would have sufficed and part awning channel.

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited June 2016 #5

    Some has run into our caravan this weekend and caused some panel damage. I am concerned that the insurance will just try and fill the damage and respray it but this was a new van in December! Where do I stand on insisting on a new side pannel? And can any
    one recomend any good repairers in the north west?

    Why not the dealer? Who he? 

  • ScreenName1129BA6E10
    ScreenName1129BA6E10 Forum Participant Posts: 20
    edited June 2016 #6

    Some has run into our caravan this weekend and caused some panel damage. I am concerned that the insurance will just try and fill the damage and respray it but this was a new van in December! Where do I stand on insisting on a new side pannel? And can any
    one recomend any good repairers in the north west?

    Why not the dealer?

    Ive been told i need two quotes?

  • NutsyH
    NutsyH Forum Participant Posts: 534
    edited June 2016 #7

    With my car I was more or less told where to take it, Car Clinic or Car Clinic. Is it not the same for caravans? If it was to have a new side panel, might it not have to be returned to the factory,  depending on type of construction.

    Write

    Insurance companies cannot, by law, dictate to you where you have your car repaired. Yes, they try. Stick to your guns, particularly with car/ van still under warranty. 

  • Shuttleworths
    Shuttleworths Forum Participant Posts: 69
    edited June 2016 #8

    When we claimed to get some damage fixed the assessor sent by the insurance company mentioned two local caravan repairers, both of which we knew, and asked which we would prefer!

  • Wildwood
    Wildwood Club Member Posts: 3,585
    1000 Comments 250 Likes Photogenic
    edited June 2016 #9

    Ignore car insurance it is not comparable. With the CC we were just asked for one quote and the assessor then discussed the repair with the dealer and authorised the work. It is very doubtful they will look at a repair as replacement panels are the norm,
    just be prepared to wait as they take for ever.

  • ScreenName1129BA6E10
    ScreenName1129BA6E10 Forum Participant Posts: 20
    edited June 2016 #10

    Thankyou for all your advice 

  • DougS
    DougS Forum Participant Posts: 327
    edited June 2016 #11

    You may find they will go for a fill and spray job, depending on the area of damage.

    Insurance assessor for our end panel job (with some slight side damage) said they would not justify the price of re-skinning the side which is the way it is apparently done. This adds weight and requires removal of windows etc.

    The more work that is done, there is also the possibiity of introducing leaks.

    There can be an issue with colour mismatch years after the repair but that may be the price that has to be paid.

    Our job is 4 years old and still looks fine (except that the ABS rear panel has developed a crack in it so in the middle of a warranty claim for that).

    Good Luck with whatever is finally decided.

  • mike1947
    mike1947 Forum Participant Posts: 3
    edited June 2016 #12

    Hi  McHugh  I would recomend  Crossleys caravan repairers at Leyland nr Preston. They repaired my 1year old Bailey after accident damage in our storage compound. I found them very helpful, when i was getting nowhere with Baileys and the dealer i purchased
    the van from. 

  • ScreenName1129BA6E10
    ScreenName1129BA6E10 Forum Participant Posts: 20
    edited June 2016 #13

    Thank you Iam in touch with Crossleys now. 

  • ggregu
    ggregu Forum Participant Posts: 214
    100 Comments
    edited June 2016 #14

    Crossleys repaired damage to the whole side of my 2015 Swift earlier on this year. They are really helpful to deal with and the job is superb. There is no evidence that the panel has ever been damaged. They were quick too, think they had the van for about
    10 days in total, including its first service.

  • TerryRandall
    TerryRandall Forum Participant Posts: 3
    edited July 2016 #15

    Hi there

    Very interested in this discussion as we were  involved in accident in Germany which has scored the door side panel of our 2003 Lunar Clubman which was before the event in excellent condition bodywise. The police were onvolved. We are insured with the Club so are hoping that the claim side of it will be OK. Just wondered about Memebers experience with getting this sort of damage repaired, We live in Scotland.

    Cheers

    Terry