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    • iPad Stuck?

    Pippah45
    Pippah45 Forum Participant Posts: 2,452 Participant
    1000 Comments
    edited November 2016 in General Chat #1

    Hailing iPad users - my iPad has decided to go on strike - the screen shows the icons - its 93% charged - but nothing moves - I can't click on icons or move the screen to a different place.  I have tried switching off and left it for an hour - but nothing
    seems to work.  It was working first thing but then I tried to change from one app to another and nothing.  Any help would be much appreciated.   (I am on the laptop atm.)

     

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    Comments

    • Goldie146
      Goldie146 Club Member Posts: 2,525
      2,500 Likes 1000 Comments Name Dropper Photogenic
      edited November 2016 #2

      Not sure if this will help - but have you tried connecting it to your computer and looking at it in Itunes?

      I updated mine to the latest iOS this morning and after "an unexepected erroor" disconnected then reconnected and all went well.

    • MeatHome
      MeatHome Club Member Posts: 54
      edited November 2016 #3

      Try a hard reset

      Reset iPad: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Reset iPad settings

    • Kennine
      Kennine Forum Participant Posts: 3,472 Participant
      1000 Comments
      edited November 2016 #4

      Switch it off for a few hours then switch it on again.----------- If the fault persists :- 

      Do a factory reset.- ( hope you've been taking backups of your data) - If that does not cure the problem, take it to an Apple repair centre. 

      Cheers ................ K

    • Pippah45
      Pippah45 Forum Participant Posts: 2,452 Participant
      1000 Comments
      edited November 2016 #5

      Thanks all - MeatHome's answer worked fine - and it is a timely reminder to back up! 

    • Tinwheeler
      Tinwheeler Forum Participant Trusted Posts: 23,610
      10,000 Likes 1000 Comments Name Dropper
      edited November 2016 #6

      It's happened to me before on the iPad and on my iPhone and on a Samsung Tab. The hard reset fixed it every time. 

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