Kindle Fire HD OS 5 Memory Full Message

Bakers2
Bakers2 Forum Participant Posts: 8,195 ✭✭✭
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edited November 2016 in General Chat #1

I’m hoping there are some clever people on CT who can help me solve the above issue.  A long winded question, but I have tried to cover all points.  I’m pretty green about the storage on this device, I understand a filing cabinet 
Laughing

I keep getting a message to say that my internal memory 5GB is full or almost full.  I have faffed about for several days to try to reduce this by using a 32 GB SD card.  So far the success rate is very low.  I have requested that all Apps, Movies & TV shows,
Music, Photos and personal videos, Audio books, Books and Periodicals are on SD card.  I have no music movies or TV shows or games.  My Apps are BBC radio IPlayer, BBC News, Facebook, Facebook and Messenger and all except BBC Radio IPlayer are SD compatible. 
I have succeeded in downloading all my Audible Books to my SD card and some of my books (I understand that actual books use little memory as they are usually kept in your library and downloaded to read).  I have been unable to transfer photos and videos from
the Kindle memory – only a few actual photos taken on the Kindle, mainly downloads from Messenger from my daughter of our granddaughters, similarly with videos.

My internal storage shows 563MB of 5.63 GB free breakdown as follows:-

Misc 2.04GB Apps & Games 1.85 GB, Personal Videos 656 MB 17 items, System 528 MB, Photos 29.92 MB 102 items, Amazon Movies & TV 1.25 MB for 1 item (?system?) Doc’s 371 5 items (Welcome to OS 5 92.07 KB twice, Introducing On Deck and other new tablet features
76.54 KB twice, one doc of mine 35.7KB)

VIEW CONTENT, brings up message ‘You do not have any content that qualifies for 1-Tap Archive. Please tap the back button and use the storage settings page to remove content from your device.’

ARCHIVE NOW says ‘not available for achieving.  Please delete contents individually’

I am so confused.  I do not want to lose photos and videos of our granddaughters, or the photos taken but could live with losing the latter.

This situation only appears to have arisen since an upgrade which includes an icon for Alexa – is this coincidental??

Comments

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited November 2016 #2

    Are you able to connect it to a proper computer via a USB lead?

    David

  • Bakers2
    Bakers2 Forum Participant Posts: 8,195 ✭✭✭
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    edited November 2016 #3

    David it appears I can Smile.  How does that help?  Sorry to be so dim - not my area of expertise at all.

  • redface
    redface Forum Participant Posts: 1,701
    1000 Comments
    edited November 2016 #4

    Transfer the photos and other essential items to files on your PC. Once you are sure that they are there, intact and viewable - delete from your tablet to clear it's memory for further storage.

  • Bakers2
    Bakers2 Forum Participant Posts: 8,195 ✭✭✭
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    edited November 2016 #5

    Thanks, too late tonight to start the process.  I'll try tomorrow when I should have more patience
    Wink.

  • tombar
    tombar Forum Participant Posts: 408
    edited November 2016 #6

    I tend to download my photos on separate memory sticks.  If you get a trojan or other nasties on your computer you could lose your photos and other things.  By all means, keep your photos on your computer hardrive, but use memory sticks as back-up just in
    caseHappy

  • Bakers2
    Bakers2 Forum Participant Posts: 8,195 ✭✭✭
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    edited November 2016 #7

    Well I've moved photos over and Deleted User lots of them from my Kindle, now have 1.58 GB out of 5.63 GB. So have some space . Still slow loading but I can live with that.  I do backup onto an external hard drive. 

    Thanks for the assistance timber, redface and DavidKlyne.

    CT is great for help whatever the subject .

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
    5,000 Likes 1000 Comments Name Dropper Photogenic
    edited November 2016 #8

    Bakers2

    I am not sure how the Kindle Fire differs from the original Kindle. What I set up for Margaret (original Kindle) was a separate folder for her read books. Every so often she connects the Kindle to her laptop and moves read books to that folder so she only
    has unread books visible. Obviously does not save space but just keeps things tidy.

    David

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