Positive suggestions for Booking Day.
Comments
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.... If a day to be sure of getting an important weekend, you would have to book the Friday one day and the Saturday the next, otherwise you might loose out. ....
That's what I have to do with my holidays at work if I need a specific week/wkend
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I wouldn't encourage CC members to leave I'd be thinking "how can we improve the booking experience" for everyone.
Neither would I encourage members to leave but if somebody thinks it important that the club re-introduces deposits then they are unlikely to get that wish even if it does seem to work elsewhere. (Yes I did notice the smiley)
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I wouldn't encourage CC members to leave I'd be thinking "how can we improve the booking experience" for everyone. I've had no real problems
Write your comments here...And herein lies the problem, how do you improve it for everyone when everyone all seem to want something different? Myself and maybe the majority (maybe not) are happy the way it works, we generally can book what we want when
we want it and accept that there may not be availability so look for other options (CL, Commercial, different area) its the minority that want something specific for them so they can book the "honeypot sites" so maybe the answer is more sites in popular areas?I am sure that there are a number of commercial sites which, if they were CC sites would rapidly become honey pot sites.
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I may be wrong but isn't there 2 booking dates we have to remember. Frenzy day for most of the year and then later in the year when they release the dates for winter bookings. I seem to remember quite a few folk caught out becasue they could only book up
to the 3/4th January and then had to wait for the second release to extend their bookings to say the 8th January. So even the system we have isn't without flaws. Maybe the answer is to have a 13mth rolling calendar
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Do as hotels do and offer two prices. A cheap price but pay in full and lose your money if you cancel.
A dearer price but with flexibility and allowing cancellations.Some would argue that we have the latter one already
Write your comments here...
Scrap the whole booking day frenzy and go to a rolling 12 months calendar. That is the best and fairest way to deal with it. No fancy IT requirements, no big input from staff, no frustration for those who work and can't get booked. Staff wouldn't have to
be diverted from their normal jobs to just cope with frenzy day. Come on CC you know it makes sense.Spot on! I'm overwhelmed with the common sense shown on here, some friends and I have spoken about this on a few occasions. Gives everybody a fair shout come work or play and can be cancelled later and no deposits involved.
Personally I would charge a nominal deposit and put some sites on three nights minimum stay.
However you'll never suit everyone and those that work take the hit!
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There seems to be a concept that is fairly widely held that people become members of the CC (and the C&CC for that matter) and then feel they must stay exclusivly on the club sites and avoid any commercial operations.
Certainly that is not true for myself and probably many others. I treat CC and C&CC membership a bit like a pre-pay loyalty scheme. I decide what area I want to stay in and then select a site that will suit (provided facilities are what I require). Sometimes
it is a "Club" site and sometimes not. So I quite resent the repeated suggestions should anyone comment on improvements to the operation of sites that if these are "Club" sites they should "go elsewhere".0 -
Personally I would charge a nominal deposit and put some sites on three nights minimum stay.
Another organisation has already had that Idea, and Julia Bradbury would be very happy to welcome you there..
And I'm not knocking it, we are members as well...
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Make the 'sustems' work, ie: when you get through to the booking page stop the continuous failure messages and allow booking. If you get through on the phone to be told there are higher than expected call numbers and you are in a queue, then put you
in the queue - don't some time later tell you the system is oversubscribed and cut you off.0 -
The CC leisure company is NOT a touring company any more. It does not really cater for those who head off in their caravans/motorhomes and see where the mood takes them,
Proper tourers, if they like the area, find a campsite and book in for a few nights and if there is more to see, they stay a few more then move to another area where they repeat the process.
That's touring. !!!!!
The CC appears to expect their sites to be as a fixed holiday destination where everything is booked well in advance and there is no spontaneity allowed for their customers.
That maybe suits some people and I am not knocking it------ but there are others who enjoy the freedom of touring.
To that end IMO it would be advantageous to leave a percentage of pitches on all sites non-bookable and available on a first come basis to those who like the freedom of touring. Lets be fair to all.
Cheers..................K
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Lets use length of membership. Every year the cc could send an email out to each member with where they are in position on the list in order of seniority based on membership length. As the ageing membership dripped out everyone would move up. In the email
they could also give a day and time for you to book to your choices, ie day 1 0800 top fifty on the list, day 1 0900 second fifty, day 3 0800 numbers 2000-2050 etc, people then could plan there time better everyone would know the system and that its fair and
not just a lottery so no reason to complain. Members wouldn't want to lose there earned positions so would join every year boosting membership fees. People like me would know in thirty to forty years I would benefit from my loyalty to the club. Sounds like
utopia! :-)0 -
The CC leisure company is NOT a touring company any more. It does not really cater for those who head off in their caravans/motorhomes and see where the mood takes them,
Proper tourers, if they like the area, find a campsite and book in for a few nights and if there is more to see, they stay a few more then move to another area where they repeat the process.
That's touring. !!!!!
The CC expects their sites to be as a fixed holiday destination where everything is booked well in advance and there is no spontaneity allowed for their customers.
That maybe suits some people and I am not knocking it------ but there are others who enjoy the freedom of touring.
To that end IMO it would be advantageous to leave a percentage of pitches on all sites non-bookable and available on a first come basis to those who like the freedom of touring.
Cheers..................K
I hope I do not offend too greatly K when I say 'What utter tosh'. CC members can still tour that way much of the year as I thought you would be aware. I would recommend that they may care to book the odd Friday/Saturday if touring in the main school hols.
If they wish to move site and to use a CC site it is a simple phone call. Some sites may be full at weekend but that need not trouble a free spirit as there are other options.I choose to do it differently ... probably my age you know as I am a tad slower than I was 20+ years ago. I now book ahead in stays of 5 nights unless likely to meet with friend when I might add an odd day. If we decis=de tha ta site that we have chosen
has insufficient it is simple enough when using CC sites to go to the next CC site a day or so early. It is flexible you know in that regard. No need for 3 days notice if the next site is CC. If we wish longer on a site then the same applies simply reduce
the next by a day and add a day to the one where you are staying. The CC warden can sort it for you.0 -
Lets use length of membership. Every year the cc could send an email out to each member with where they are in position on the list in order of seniority based on membership length. As the ageing membership dripped out everyone would move up. In the email they could also give a day and time for you to book to your choices, ie day 1 0800 top fifty on the list, day 1 0900 second fifty, day 3 0800 numbers 2000-2050 etc, people then could plan there time better everyone would know the system and that its fair and not just a lottery so no reason to complain. Members wouldn't want to lose there earned positions so would join every year boosting membership fees. People like me would know in thirty to forty years I would benefit from my loyalty to the club. Sounds like utopia! :-)
...Great idea
Ps they do not do 48yr stickers
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The CC leisure company is NOT a touring company any more. It does not really cater for those who head off in their caravans/motorhomes and see where the mood takes them,
Proper tourers, if they like the area, find a campsite and book in for a few nights and if there is more to see, they stay a few more then move to another area where they repeat the process.
That's touring. !!!!!
The CC appears to expect their sites to be as a fixed holiday destination where everything is booked well in advance and there is no spontaneity allowed for their customers.
That maybe suits some people and I am not knocking it------ but there are others who enjoy the freedom of touring.
To that end IMO it would be advantageous to leave a percentage of pitches on all sites non-bookable and available on a first come basis to those who like the freedom of touring. Lets be fair to all.
Cheers..................K
..There are still ,on the majority of sites the oportunity to tour as is put forward by "some" that the sites are only "half full" when they visit?
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Or be forward thinking and invite the newest (family) members to book first, encouraging them to continue their membership for many years to come to sustain the CC long after the elders have popped their clogs and put their caravans into eternal storage
on a commercial facility. The number of single green star posters proclaiming despair at an archaic system point to the future. Sites may then be full day in day out throughout the highest price period in place of empty pitches during the week. Sound of children
having adventures, dogs yapping, flags flying, lights flashing, just as in the days of our childhoods, ok maybe not the flag and lights bit, but you get the gist
Win win as the modern parlais goes
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Can someone explain the "12month rolling program?
I asked the same a bit back. How would it be any different to having multiple frenzy days. However, nobody seem to want to answer it.???
...Sounds as if its a "Hot air" idea and just that
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Can someone explain the "12month rolling program?
I asked the same a bit back. How would it be any different to having multiple frenzy days. However, nobody seem to want to answer it.???
I suspect you were right in your original post. I guess it works in the C &CC for example because they have minimum stays at popular sites & times ( up to 5 night minimum) and take a £25 deposit per booking....... which i am sure stifles the "frenzy" a bit....
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The frenzy would be dissipated unless you are suggesting that every booker wants to book a site for every single month. July and August releases might be busy but the remainder of the year would be more civilised.
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Can someone explain the "12month rolling program?
I asked the same a bit back. How would it be any different to having multiple frenzy days. However, nobody seem to want to answer it.???
I believe it would be possible to book a break (of any length) starting on, say May 1st, from May 1st the previous year. I guess that it might not solve the (relatively small) problem of peak weekends at "honeypot" sites, but it would allow folk to book as and when they decided they might want to tour in the following year. It might make it easier for those who miss out on frenzy day to book the sites they're after.
I'm with those who say there is no perfect answer but it just seems a more reasonable approach to me.
(Posted at the same time as CY!
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That would become a pain for me. Having to organise my thoughts 4 times a year instead of once
Come on now ET. The regular cerebral exercise would help protect against dementia.
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Well yes, I suppose it could, but are there really large numbers of folk who actually do go the same site every weekend? I know there are some on here who claim to do so and at very popular sites but then folk make lots of spurious claims on here.
It's just an alternative, they all have positives and negatives don't they?
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The CC leisure company is NOT a touring company any more. It does not really cater for those who head off in their caravans/motorhomes and see where the mood takes them,
Proper tourers, if they like the area, find a campsite and book in for a few nights and if there is more to see, they stay a few more then move to another area where they repeat the process.
That's touring. !!!!!
The CC expects their sites to be as a fixed holiday destination where everything is booked well in advance and there is no spontaneity allowed for their customers.
That maybe suits some people and I am not knocking it------ but there are others who enjoy the freedom of touring.
To that end IMO it would be advantageous to leave a percentage of pitches on all sites non-bookable and available on a first come basis to those who like the freedom of touring.
Cheers..................K
I hope I do not offend too greatly K when I say 'What utter tosh'. CC members can still tour that way much of the year as I thought you would be aware. I would recommend that they may care to book the odd Friday/Saturday if touring in the main school hols. If they wish to move site and to use a CC site it is a simple phone call. Some sites may be full at weekend but that need not trouble a free spirit as there are other options.
I choose to do it differently ... probably my age you know as I am a tad slower than I was 20+ years ago. I now book ahead in stays of 5 nights unless likely to meet with friend when I might add an odd day. If we decis=de tha ta site that we have chosen has insufficient it is simple enough when using CC sites to go to the next CC site a day or so early. It is flexible you know in that regard. No need for 3 days notice if the next site is CC. If we wish longer on a site then the same applies simply reduce the next by a day and add a day to the one where you are staying. The CC warden can sort it for you.
Write your comments here...No offence taken ET.
---I often say the same about most of your posts, but not on open forum .Cheers....................K
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The CC leisure company is NOT a touring company any more. It does not really cater for those who head off in their caravans/motorhomes and see where the mood takes them,
Proper tourers, if they like the area, find a campsite and book in for a few nights and if there is more to see, they stay a few more then move to another area where they repeat the process.
That's touring. !!!!!
The CC expects their sites to be as a fixed holiday destination where everything is booked well in advance and there is no spontaneity allowed for their customers.
That maybe suits some people and I am not knocking it------ but there are others who enjoy the freedom of touring.
To that end IMO it would be advantageous to leave a percentage of pitches on all sites non-bookable and available on a first come basis to those who like the freedom of touring.
Cheers..................K
I hope I do not offend too greatly K when I say 'What utter tosh'. CC members can still tour that way much of the year as I thought you would be aware. I would recommend that they may care to book the odd Friday/Saturday if touring in the main school hols.
If they wish to move site and to use a CC site it is a simple phone call. Some sites may be full at weekend but that need not trouble a free spirit as there are other options.I choose to do it differently ... probably my age you know as I am a tad slower than I was 20+ years ago. I now book ahead in stays of 5 nights unless likely to meet with friend when I might add an odd day. If we decis=de tha ta site that we have chosen
has insufficient it is simple enough when using CC sites to go to the next CC site a day or so early. It is flexible you know in that regard. No need for 3 days notice if the next site is CC. If we wish longer on a site then the same applies simply reduce
the next by a day and add a day to the one where you are staying. The CC warden can sort it for you.Write your comments here...No offence taken ET.
---I often say the same about most of your posts, but not on open forum .Cheers....................K
Please feel free to do so K
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Let me pay tribute to a brave attempt by the OP to solicit genuine POSITIVE suggestions.
But it seems to have been taken over by those who prefer to knock down those suggestions (and people like me who knock the knockers) rather than letting the CC evaluate them.
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Totally agree, especially when the IT system can't cope either. I'm not concerend about individuals with time on their hands who don't like the idea that they can't plan and book every week or weekend just to suit them, (retirement is a fine thing...
)
Think about all the members needs and get some cash flow going from deposits too. It seems to work elsewhere.I think I see where you're going with this Brue. We had a much greater needed to book on frenzy day when both of us were working, as we had to work round available holiday. We book a similar amount of time away now retired BUT when and where not quite so
critical - e.g. We rearranged part of our May holiday last year to avoid busy times and busy sites, particularly school holidays0
