Anybody managed to book a site yet?

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  • Trini
    Trini Forum Participant Posts: 429
    edited December 2016 #182

    Just go timed out trying to book. Clicking the Book Now button only to be told Booking not yet made.

    Never mind went onto C&CC site and booked on their Cambridge site instead of Cherry Hinton. Nice and easy how a professional site should be run

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited December 2016 #183

    just checked my home email and the booking confirmation came through a few minutes after the booking.

  • scarletsfan
    scarletsfan Forum Participant Posts: 292
    edited December 2016 #184

    managed to book a 5th now, no problem what so ever.

  • compass362
    compass362 Forum Participant Posts: 619
    500 Comments
    edited December 2016 #185

    It was slow first off this morning 8.30am , but booking are going straight through now

  • CAZNSTEVE
    CAZNSTEVE Forum Participant Posts: 1
    edited December 2016 #186

    I booked time off work this morning, logged on at 7am as recommended, tried to book at 8am, but was not given access until 8.20am.  During this 20 minute period I was also trying to make a booking by phone.  I got through by phone at the same time as on
    the Internet.

    The main booking I wanted was not available, but my second request was OK.  I wanted to book more sites but as they weren't at peak times I thought I would give someone else a chance and try later in the day.  I have now gone onto the website to find that
    there is only ONE weekend available at York Rowntree Park for the whole of 2017, and that is 22nd December 2017.

    This has to be people block booking, as this year we managed to book two weekends at relatively short notice.

    The penalty for late cancellation is not enough, as it means that people can cancel up to noon on Tuesday for a weekend stay.  For those of us who work full time and need to plan ahead, this cancellation is too late.

    This whole system needs to be re-thought.

  • ClubMemberE3EAADAC8C
    ClubMemberE3EAADAC8C Forum Participant Posts: 2
    edited December 2016 #187

    Managed to book 4 sites at around 9.30 this morning. Just kept clicking on the easy booking, you have to wait a bit but it was ok. To be fair it must be hard for the system to cope with so many members trying all at once. 

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
    1000 Comments
    edited December 2016 #188

    I booked time off work this morning, logged on at 7am as recommended, tried to book at 8am, but was not given access until 8.20am.  During this 20 minute period I was also trying to make a booking by phone.  I got through by phone at the same time as on
    the Internet.

    The main booking I wanted was not available, but my second request was OK.  I wanted to book more sites but as they weren't at peak times I thought I would give someone else a chance and try later in the day.  I have now gone onto the website to find that
    there is only ONE weekend available at York Rowntree Park for the whole of 2017, and that is 22nd December 2017.

    This has to be people block booking, as this year we managed to book two weekends at relatively short notice.

    The penalty for late cancellation is not enough, as it means that people can cancel up to noon on Tuesday for a weekend stay.  For those of us who work full time and need to plan ahead, this cancellation is too late.

    This whole system needs to be re-thought.

    Write your comments here...what eveidence do you have of people block booking?  It is more likely a lot of people booking weekends at a very popular site....

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited December 2016 #189

    Came back from shopping at 11 ,logged on and booked the sites we wanted , 3 we haven't been to beforeHappy

  • Wex
    Wex Forum Participant Posts: 139
    edited December 2016 #190

    I agree that it needs to be re-thought although it won't help with some people trying to book online and on the phone at the same time.

    Rowntree Park seems to be the main issue and, as someone said, it is perhaps caused by block booking although they presumably have to make one booking and then start again for the next one. Does the CC know the instances of the number of people who have
    made lots of weekend bookings at one site?

    I agree that the answer either has to be a more effective late cancellation fee or charging up front. The latter might stop people from making lots of bookings knowing they can cancell later.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2016 #191

     

    This has to be people block booking, as this year we managed to book two weekends at relatively short notice.

     

    I doubt that any individual managed to book more than 2 or 3 weekends at Rowntrees. 

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2016 #192

    People are upset not to get a pitch at Rowntrees, Chatsworth etc. but there are a limited number of weekend pitches available and for some reason many seem to want one. Somebody is bound to be upset not to get one. 

  • geordie21
    geordie21 Forum Participant Posts: 13
    edited December 2016 #193

    I am getting increasingly disappointed  at certain members total lack of empathy for fellow members frustration at the clearly unfair booking system.

    The positive comments no doubt come from those who were successful in their bookings and have no compassion for those left disappointed by the system? Or by those who are or have been employees? 

    And to the members who say there is no abuse of this system - you have obviously never checked for spaces in the couple of weeks before the date required and after a reminder has been sent out? Or for that matter been on a site which though 'full' has a
    number of spaces?  The facts speak for themselves.

  • compass362
    compass362 Forum Participant Posts: 619
    500 Comments
    edited December 2016 #194

     

     

    This has to be people block booking, as this year we managed to book two weekends at relatively short notice.

    The penalty for late cancellation is not enough, as it means that people can cancel up to noon on Tuesday for a weekend stay.  For those of us who work full time and need to plan ahead, this cancellation is too late.

    This whole system needs to be re-thought.

    Write your comments here...what eveidence do you have of people block booking?  It is more likely a lot of people booking weekends at a very popular site....

    Write your comments here... York & sites like Chatsworth book up really quickly , with over 300,000 members chasing the limited pitches especially at popular times of  year  & weekends, it's going to happen , we all get disappointed now & again as for block bookers .....it's a myth........

  • unclemike
    unclemike Forum Participant Posts: 11
    edited December 2016 #195

    Perhaps the more popular sites like Rowntree Park should be min. three nights at weekends

     

     

     

     

  • Wex
    Wex Forum Participant Posts: 139
    edited December 2016 #196

    Lots of single green star posters appearing in this thread. If you are a first time poster, welcome and hope you will continue to post.

    peedee

    Maybe that shows their depth of feeling as they are not normally those who are constantly airing their views.

  • Wex
    Wex Forum Participant Posts: 139
    edited December 2016 #197

     

    This has to be people block booking, as this year we managed to book two weekends at relatively short notice.

     

    I doubt that any individual managed to book more than 2 or 3 weekends at Rowntrees. 

    Firstly, I am happy with what I booked but I am retired and don't need weekends, school hols etc.

    It seems to me, however, that it's a question of fairness, particularly at the popular sites such as Rowntree and Chatsworth. Someone asked what evidence there was of block booking but you only have to read this thread to see where people tell us they have
    block booked.

    All those complaining are not whingeing, they are simply making a very valid point about the unfairness of the (lack of) a queuing system. In the absence of a better queuing system, if only one booking could be made at any one site for an initial period,
    that might reduce the unfairness of the random system of allocating time slots. Wouldn't we all complain if, when in a 'snake' queue at a bank, people were selected at random to come forward?

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited December 2016 #198

    I am getting increasingly disappointed  at certain members total lack of empathy for fellow members frustration at the clearly unfair booking system.

    The positive comments no doubt come from those who were successful in their bookings and have no compassion for those left disappointed by the system? Or by those who are or have been employees? 

    And to the members who say there is no abuse of this system - you have obviously never checked for spaces in the couple of weeks before the date required and after a reminder has been sent out? Or for that matter been on a site which though 'full' has a
    number of spaces?  The facts speak for themselves.

    The only ones that I have any 'compassion' for are the ones who are in work and unable to take part. All those that whinge about what they could not get I expect had the similar opportunity to those that did get. Simply the luck of the draw. I fail to see
    that it is unfair to those that were able to attempt to book. I personally was never going to be dissapointed I admit as there are no sites that I want that were likely to be a problem. For those able to take part in grabbing a finite resource the system was
    even handed.

    As for block booking many weekends at a honeypot site how the hell could any manage that?

    As for people cancelling before before they are due to go does anybody seriously expect that a member wishing to go to a honeypot site at a weekend would cancel without a good reason and reluctantly knowing that they might not be able to get the same fortune
    next year? 

     

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited December 2016 #199

     you only have to read this thread to see where people tell us they have block booked.

     

    And you believed them?? Never heard of a wind up? 

  • geordie21
    geordie21 Forum Participant Posts: 13
    edited December 2016 #200

    I am getting increasingly disappointed  at certain members total lack of empathy for fellow members frustration at the clearly unfair booking system.

    The positive comments no doubt come from those who were successful in their bookings and have no compassion for those left disappointed by the system? Or by those who are or have been employees? 

    And to the members who say there is no abuse of this system - you have obviously never checked for spaces in the couple of weeks before the date required and after a reminder has been sent out? Or for that matter been on a site which though 'full' has a
    number of spaces?  The facts speak for themselves.

    The only ones that I have any 'compassion' for are the ones who are in work and unable to take part. All those that whinge about what they could not get I expect had the similar opportunity to those that did get. Simply the luck of the draw. I fail to see
    that it is unfair to those that were able to attempt to book. I personally was never going to be dissapointed I admit as there are no sites that I want that were likely to be a problem. For those able to take part in grabbing a finite resource the system was
    even handed.

    As for block booking many weekends at a honeypot site how the hell could any manage that?

    As for people cancelling before before they are due to go does anybody seriously expect that a member wishing to go to a honeypot site at a weekend would cancel without a good reason and reluctantly knowing that they might not be able to get the same fortune
    next year? 

     

    I was at Rowntree Park this year - having booked late when vacancies came up and there were at least five empty pitches despite a full sign!!

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2016 #201

    And so. Presumably the Wardens did not know. Strange isn't it. 

  • fur ball
    fur ball Forum Participant Posts: 155
    100 Comments
    edited December 2016 #202

    I got one of the ones I wanted out of two so 50 percent success however it took me 1he and 15 minutes of constant pressing and being frozen out twice half way through the booking procedure. I think there must be a fairer and easier system, I like the other
    clubs way, not saying its perfect but got to be better than this. I'm not angry at the club, it is what it is angry at myself for getting drawn into such a situation, over an hour of my life gone, never again.......until next year of course!

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited December 2016 #203

    The only site that I thought I might have had a problem at was Southport as I know that certain dates do get booked up. For anybody going 13th to 18th of May I appologise. We normally go to Southport mid December for 15 nights but on a couple of occasions
    we have decided to call in on the way back from a tour for 4 or 5 nights. Each time it has rained most of the time and hence my appologies.

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited December 2016 #204

    I got one of the ones I wanted out of two so 50 percent success however it took me 1he and 15 minutes of constant pressing and being frozen out twice half way through the booking procedure. I think there must be a fairer and easier system, I like the other
    clubs way, not saying its perfect but got to be better than this. I'm not angry at the club, it is what it is angry at myself for getting drawn into such a situation, over an hour of my life gone, never again.......until next year of course!

    Not sure about a fairer way. But I do wish that it could start at a time when it was more likely that the working members would be available to give them a fair crack of the whip although I know that some will not be available whatever time is chosen. To
    my mind starting on a Sunday morning would be fairer. 

  • JohnAshBolton
    JohnAshBolton Forum Participant Posts: 16
    edited December 2016 #205

    Perhaps the more popular sites like Rowntree Park should be min. three nights at weekends

     

     

     

     

    Oh dear somebody with common sense! 

    As it happens I managed to get Rowntree Park, Southport and Hawes when I wanted. However I know Southport was booked up for airshow quite early as one guy informed me at dinner. I always go the airshow but on Victoria Park with south lancs.

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited December 2016 #206

    The sensible way to handle the dreadful "Frenzy day" booking, would be to allow only one booking per member on that day.  Cool

    And demand full payment at the time of booking. 

    Cheers....................K 

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited December 2016 #207

    Perhaps the more popular sites like Rowntree Park should be min. three nights at weekends

     

     

     

     

     

    Why? Is it to try and discourage weekenders? 

  • KeefySher
    KeefySher Forum Participant Posts: 1,128
    1000 Comments
    edited December 2016 #208

    I am getting increasingly disappointed  at certain members total lack of empathy for fellow members frustration at the clearly unfair booking system.

    The positive comments no doubt come from those who were successful in their bookings and have no compassion for those left disappointed by the system? Or by those who are or have been employees? 

    And to the members who say there is no abuse of this system - you have obviously never checked for spaces in the couple of weeks before the date required and after a reminder has been sent out? Or for that matter been on a site which though 'full' has a
    number of spaces?  The facts speak for themselves.

    The only ones that I have any 'compassion' for are the ones who are in work and unable to take part. All those that whinge about what they could not get I expect had the similar opportunity to those that did get. Simply the luck of the draw. I fail to see
    that it is unfair to those that were able to attempt to book. I personally was never going to be dissapointed I admit as there are no sites that I want that were likely to be a problem. For those able to take part in grabbing a finite resource the system was
    even handed.

    As for block booking many weekends at a honeypot site how the hell could any manage that?

    As for people cancelling before before they are due to go does anybody seriously expect that a member wishing to go to a honeypot site at a weekend would cancel without a good reason and reluctantly knowing that they might not be
    able to get the same fortune next year? 

     

     

    The limit is 21 consecutive nights stay, so the first booking you make is for 21 nights on frenzy day you bokk 21 nights that incorporates bank holiday weekends, school holidays that are first on your list. Then try again ad infinitum spread across a different
    time of the year. After the frenzy has died down and you have confirmed bookings, you amend them to release the midweek days you don't want to. If done outwith the 72 hours no one will be any the wiser Tongue Out

    Having seen the frenzy on a country house CC site with members racing past the queue to the entrance before the 12:00 access time, running into the site reception then almost dragging the passenger along with the car door open to reach a particular pitch,
    nothing surprises me anymore when it comes to peoples behaviour in this day and age. I was gobsmacked watching that unfold before my eyes.

    A system that encourages such behaviours is far from fair Tongue Out

  • Wex
    Wex Forum Participant Posts: 139
    edited December 2016 #209

     you only have to read this thread to see where people tell us they have block booked.

     

    And you believed them?? Never heard of a wind up? 

    So, you were winding us up?

    Read my post carefully.

  • fur ball
    fur ball Forum Participant Posts: 155
    100 Comments
    edited December 2016 #210

    I agree that a fairer time could be used,I was fortunate to be able to create time in my working day but others are not so fortunate. Maybe a system allowing only one booking at a so called honeypot site on opening day would be fairer or at least seem fairer. 

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited December 2016 #211

     

     

    The limit is 21 consecutive nights stay, so the first booking you make is for 21 nights on frenzy day you bokk 21 nights that incorporates bank holiday weekends, school holidays that are first on your list. Then try again ad infinitum spread across a different
    time of the year. After the frenzy has died down and you have confirmed bookings, you amend them to release the midweek days you don't want to. If done outwith the 72 hours no one will be any the wiser Tongue Out

    Having seen the frenzy on a country house CC site with members racing past the queue to the entrance before the 12:00 access time, running into the site reception then almost dragging the passenger along with the car door open to reach a particular pitch,
    nothing surprises me anymore when it comes to peoples behaviour in this day and age. I was gobsmacked watching that unfold before my eyes.

    A system that encourages such behaviours is far from fair Tongue Out

    Nice try. However when you edit your three week booking you only come away with one weekend. If you do edit it It is likely that the remaining weekends will be taken up as for some reason the site is popular