Wardens in hiding

Having spent a working lifetime in the leisure industry, in many shapes and forms, all my sympathy is with those who have to supervise and run sites at these times. Bank holidays and school holidays were horrendous, but made easier by being able to throw
out those who misbehaved and spoilt things for the vast majority. Zero tolerance works, but only if it is backed up by the company hierarchy. 

I was astonished to learn that more than a good quarter of the CC's staff are based in HQ. Things are getting tight in term of staffing at most Club sites, we stayed on quite a large site last year that had gone from a two couple to a one couple site, and
it was adjacent to a country park, so had potential for outside trouble as well. We never ever go on Club Sites at BH's, seldom during School holidays either. We broke this rule last February and had a lovely time at Ferry Meadows, no problems whatsoever.
But I firmly believe that there are a tiny minority who cause as many problems as they can, spoiling things for the vast majority. Sadly some of these undesirables have now got Club membership.

No doubt as my staff did, site staff will try and keep a lid on most bad behaviour, but anything really bad needs dealing with and knowing that the Club will back you up on this. They don't get paid enough to have to go it alone. Certainly some of the Wardens
we met last year would have no problems directing miscreants off site, but they can only do it if the Management backs them up.

We are at Haycraft (one couple site)and there was one member who really could not  understand what 5mph means,but was most put out when two other members stopped him this morning on his "paper" run and verbally laid into him, the warden was also informed,

and as for Ks assumption that on some sites there are staff a plenty to ensure that rules are not abused,then he needs to read the  EU working time directive

even on two couple sites I guess that for much of the week, what with days off and contracted hours the site will only have one couple on duty. 

We were at Pembrey over the Mayday BH weekend and can only deduce that the wardens had given up hope of running a tidy site for a few days.

New arrivals in Friday sped around the site at such a speed over the traffic calming that they must have let the contents of all their lockers in the process.

in the darkness, at 10pm, two vans were allowed onto site to pitch up. About 15 ( probably more like 7 or 8) were then allowed to run free screaming and shouting until the set up process was complete.

come Saturday, someone else arrived to join one of the vans. Parks his sign written sky tv panel van adjacent to their pitch blocking off access to another pitch. It stated there for the duration.

didn't see or hear a warden all weekend - probably in hiding.

Write your comments here...Unfortunately, it is going to become the norm. Remember last years thread when the CC was continually being criticised for not being like the C&CC, well i am very sad to say the wardens have been instructed by senior CC management to turn a blind eye to the clubs own rules. The rules that many joined this club for rather than the other club. Why do we want both clubs to be the same, we need choice not more of the same. Early arrivals, late leavers, dogs off leads, kids playing around the vans. Wardens told to let it go. Enjoy what you demanded folks.

This morning, a dog off lead relieved itself on our pitch as the owner walked passed and did nothing but apoligise begrudgingly.

Having spent a working lifetime in the leisure industry, in many shapes and forms, all my sympathy is with those who have to supervise and run sites at these times. Bank holidays and school holidays were horrendous, but made easier by being able to throw
out those who misbehaved and spoilt things for the vast majority. Zero tolerance works, but only if it is backed up by the company hierarchy. 

Write your comments here...They have chosen to instruct wardens to ignore the club rules.

We were at Pembrey over the Mayday BH weekend and can only deduce that the wardens had given up hope of running a tidy site for a few days.

New arrivals in Friday sped around the site at such a speed over the traffic calming that they must have let the contents of all their lockers in the process.

in the darkness, at 10pm, two vans were allowed onto site to pitch up. About 15 ( probably more like 7 or 8) were then allowed to run free screaming and shouting until the set up process was complete.

come Saturday, someone else arrived to join one of the vans. Parks his sign written sky tv panel van adjacent to their pitch blocking off access to another pitch. It stated there for the duration.

didn't see or hear a warden all weekend - probably in hiding.

Write your comments here...Unfortunately, it is going to become the norm. Remember last years thread when the CC was continually being criticised for not being like the C&CC, well i am very sad to say the wardens have been instructed by senior CC management to turn a blind eye to the clubs own rules. The rules that many joined this club for rather than the other club. Why do we want both clubs to be the same, we need choice not more of the same. Early arrivals, late leavers, dogs off leads, kids playing around the vans. Wardens told to let it go. Enjoy what you demanded folks.

This morning, a dog off lead relieved itself on our pitch as the owner walked passed and did nothing but apoligise begrudgingly.

Write your comments here...Nor did I.

If, as a previous poster claims, wardens are not allowed enough time to do their job properly, Have they contacted head office to express their concerns, Have they demanded more staff for their site. Have they told head office that the job is unmanageable. 

We all value having a happy commited warden staff on site, but if they have not raised their problems with their line mamagers, they will never improve their situation. 

If their bosses are failing to provide the necessary resource, the answer is in their own hands --- Vote with their feet.  It's entirely up to the Wardens, nobody else can improve their situation for them. 

Of course if that same previous poster was wrong then the Warden staff just need to carry on working as normal. 

K 

Having spent a working lifetime in the leisure industry, in many shapes and forms, all my sympathy is with those who have to supervise and run sites at these times. Bank holidays and school holidays were horrendous, but made easier by being able to throw
out those who misbehaved and spoilt things for the vast majority. Zero tolerance works, but only if it is backed up by the company hierarchy. 

Write your comments here...They have chosen to instruct wardens to ignore the club rules.

That's interesting BM. Can you give me a link where this instruction can be verified, or point me in the right direction to read this for myself? Do I have to check this with Wardens on next Club Site we use? Always best to be aware of any new policies when
on sites.

Having spent a working lifetime in the leisure industry, in many shapes and forms, all my sympathy is with those who have to supervise and run sites at these times. Bank holidays and school holidays were horrendous, but made easier by being able to throw out those who misbehaved and spoilt things for the vast majority. Zero tolerance works, but only if it is backed up by the company hierarchy. 

Write your comments here...They have chosen to instruct wardens to ignore the club rules.

Can you enlighten us when this information from the CC H/Q was sent out to wardens?

Write your comments here...The wardens on the two sites recently visited did not state dates, only the instruction from above to relax the rules, which they did not appear to agree with. I am afraid i did not recall the senior managers name That one warden stated.

I personally don't know if wardens have been given this directive......but if people are seeing a reduction in standards, it would appear that the directive is being followed, whether formaly instructed or otherwise.

can you substantiate that standards of 'wardening' have indeed dropped or is this just supposition too! I can't say I've seen it change over the several decades I've witnessed.

I'll take that as an admission of not being able to substantiate the claims then! Unless, of course you can! Go
on have a go!

We were at Pembrey over the Mayday BH weekend and can only deduce that the wardens had given up hope of running a tidy site for a few days.

New arrivals in Friday sped around the site at such a speed over the traffic calming that they must have let the contents of all their lockers in the process.

in the darkness, at 10pm, two vans were allowed onto site to pitch up. About 15 ( probably more like 7 or 8) were then allowed to run free screaming and shouting until the set up process was complete.

come Saturday, someone else arrived to join one of the vans. Parks his sign written sky tv panel van adjacent to their pitch blocking off access to another pitch. It stated there for the duration.

didn't see or hear a warden all weekend - probably in hiding.

Write your comments here...Unfortunately, it is going to become the norm. Remember last years thread when the CC was continually being criticised for not being like the C&CC, well i am very sad to say the wardens have been instructed by senior CC management
to turn a blind eye to the clubs own rules. The rules that many joined this club for rather than the other club. Why do we want both clubs to be the same, we need choice not more of the same. Early arrivals, late leavers, dogs off leads, kids playing around
the vans. Wardens told to let it go. Enjoy what you demanded folks.

This morning, a dog off lead relieved itself on our pitch as the owner walked passed and did nothing but apoligise begrudgingly.

...Thats disgusting, and the warden was not following him to check,

As far as claims of such directives and lower standards are concerned one word comes to mind, Jackanory!  

Micky......can you substatiate that standards of wardening have been maintained?

Micky might not be able to Ian, but I suspect the Club can. They will have to have staff training records, detailing what aspects of training have been completed by staff.  They will have to keep certain records for a period of time, just in case of litigation.
But staff cannot be everywhere on site, at all times. Visitors and members have responsibilities as well, reasonable behaviour being one aspect. You join, you agree to the rules!

Sorry BM, but I find that unbelievable. If the Wardens have been told to relax rules (and I mean proper rule infringements here, not one persons obsessive trivia!) then as a member of staff with a duty of care, I would want such a directive in writing, for
my own protection!  

Lets say someone is speeding excessively, and they are not warned. Next time they speed, a child gets hit. Then who is at fault? Not the Wardens if they have been told to  ignore such rules, but the Club for allowing staff to ignore their own safety rules!
(And of course, the speeding driver.) This Club is obsessed with bits of paper, notices all over the place, surely this relaxation of rules would be put in a memo to all staff? I certainly would if I had to deal with such a scenario. Litigation would demand
such evidence.

All seems a load of hearsay to me!

..+1  my lifetime of work was ruled by rules and the last thing that would have been said by "senior" management would be to "relax" any,