Excessive site charges

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  • Unknown
    edited March 2016 #452
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  • kellysdad
    kellysdad Forum Participant Posts: 73
    edited March 2016 #453

    We have a 2009 Bailey Senator which we wouldn't swop for any of the newer vans on the market. Solid build and a layout we like which means we can stay on non facility sites and CLs  at a much cheaper rate than some of the really busy all facility sites. I
    think Meathop Fell is £28-00 just after Easter until 10 April dropping to £20-10 till the end of the month but it is only £18-00 the week before Easter. £10-00 per night increase for two people just because it is a holiday !   Kellysmum

     

  • Wildwood
    Wildwood Club Member Posts: 3,585
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    edited March 2016 #454

    Well our 3 and half year old Bailey isn't falling to bits, nor is it damp and chintzyTongue Out it gets plenty of use and still has
    plenty of life in itLaughing

    ...but youve got a Bailey MH....not a caravan...Happy

    plenty of horror stories on most of the forums....

    If you look at the Practical caravan owners survey Bailey are pretty average for customer satisfaction at about 84%. If they were all leaking then you would get nowhere near that level and if you look at other makes you will find similar problems. I am not
    saying that any of the manufacturers can be proud of their record but the actual problem is about 12% according to the survey. This may not be good but is better than the complaints would suggest. 

  • Unknown
    Unknown Forum Participant
    edited May 2016 #455
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  • Cloudy47
    Cloudy47 Forum Participant Posts: 5
    edited May 2016 #456

    More and more times when we are on sites like the one you are on we ask ourselves the same question! Many fellow caravaners remark on this and many now say the network of  Cls is what they use. Hey which site is this, perhaps your using an ACSI card, please
    let us all know.

  • Unknown
    Unknown Forum Participant
    edited May 2016 #457
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  • Bugs
    Bugs Forum Participant Posts: 480
    100 Comments
    edited May 2016 #458

    Once again, you're trying to compare CC sites in the UK with sites in foreign countries - where a number of underlying contributing factors will be different.

    An unfair and untenable comparison in my view.

    Cheers

    Bugs

  • moulesy
    moulesy Forum Participant Posts: 9,404 ✭✭✭
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    edited May 2016 #459

    "...why can’t CC Ltd compete?"



    Well, I suppose it could be because the CC runs a network of sites, some in remote but beautiful areas, and not just one site in a popular tourist spot. Or it could be that, on most sites, it doesn't make additional revenue from bars, shops and restaurants.
    Or it could be that for most of the year it's probably colder in the UK than where you are in France at the moment, so electric use age may be higher. It could be any number of reasons.

    Don't get me wrong, the site you're on sounds lovely, but to compare it with, say, the CC site at Cirencester Park is not really on, is it?

  • Fisherman
    Fisherman Forum Participant Posts: 2,367
    1000 Comments
    edited May 2016 #460

    Moulesy You can compare the Euro Pitch Boleroboy is on at Haven at £11 and St Davids, soggy wet grass pitch at 18-80. I bet the Haven site is full but the St Davids is only half full, even though the nearest CC site at Freshwater East is closed for refurbishment.
    Time the HO people went out and saw what the competition is all about.

  • chrisn7
    chrisn7 Forum Participant Posts: 72
    edited May 2016 #461

    Once again, you're trying to compare CC sites in the UK with sites in foreign countries - where a number of underlying contributing factors
    will be different.

    An unfair and untenable comparison in my view.

    Cheers

    Bugs

    Oh dear, here we have the corporate view. We are ultimately looking at Customer Satisfaction here, and it won't matter one jot if the CC believes itself to be the best. What really matters is customer perception. If members believe that foreign sites are
    cheaper/more flexible/less regimented or whatever, then that's the way it is, no matter that CC may think them wrong.

    The sheer numbers of people mentioning these things should be a wake up call to the CC that all is not well.

    Members booking externally, are probably recommending their friends and families to do the same, leading utlimately to loss of members and revenue. Just because site bookings are satsfactory now doesn't mean things will remain that way if the CC takes its
    corporate eye off the ball, chasing money rather then member satisfaction.

     

  • Bugs
    Bugs Forum Participant Posts: 480
    100 Comments
    edited May 2016 #462

    Chrisn7: "Corporate view"? Actually no, it's my view! (the clue was that I wrote it!!)

    My point was that comparing sites in foreign countries with UK Sites (which this Section is here to discuss, by the way) is an unfair comparison.

    Foreign sites will be subject to a different range of contributing factors - such as costs, laws, taxes etc

    It's as daft as saying "why can't the CC make it hot & sunny in UK sites like it is in Spain" LOL!

    Nobody was suggesting that foreign sites were "wrong" - just in different circumstances which mean a like for like comparison is unreasonable.

    Cheers

    Bugs

  • moulesy
    moulesy Forum Participant Posts: 9,404 ✭✭✭
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    edited May 2016 #463

    Moulesy You can compare the Euro Pitch Boleroboy is on at Haven at £11 and St Davids, soggy wet grass pitch at 18-80. I bet the Haven site is full but the St Davids is only half full, even though the nearest CC site at Freshwater East is closed for refurbishment. Time the HO people went out and saw what the competition is all about.

    Wrong thread, Fisherman? Undecided. Use left and right arrows to navigate. Have you copied and pasted by mistake?

    I think I've already replied to that point elsewhere (in the peak rates thread) so won't repeat myself here! Happy. Use left and right arrows to navigate.

  • Unknown
    Unknown Forum Participant
    edited May 2016 #464
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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited May 2016 #465

    Chrisn7: "Corporate view"? Actually no, it's my view! (the clue was that I wrote it!!)

    My point was that comparing sites in foreign countries with UK Sites (which this Section is here to discuss, by the way) is an unfair comparison.

    Foreign sites will be subject to a different range of contributing factors - such as costs, laws, taxes etc

    It's as daft as saying "why can't the CC make it hot & sunny in UK sites like it is in Spain" LOL!

    Nobody was suggesting that foreign sites were "wrong" - just in different circumstances which mean a like for like comparison is unreasonable.

    Cheers

    Bugs

    This thread was started to discuss excessive site fees it makes no mention of any restrictions on comparisons in the UK or abroad. 

    The weather comparison is of course ridiculous as the weather is without the control of CC Ltd.  The site prices are a different matter and are well within their control. 

    The market in which CC Ltd operates is at least Europe wide and could be said to be as wide as anywhere members can travel with their own equipment.  It is therefore very valid to draw comparisons within the whole of the market area.  

    DD, how many times has it been pointed out by people far more knowledgeable than I that taxes, laws, planning rules etc differ country to country and, therefore, what happens in one country bears no relevance to how a club runs in another? Market related
    comparisons do not work and are far from valid.

  • moulesy
    moulesy Forum Participant Posts: 9,404 ✭✭✭
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    edited May 2016 #466

    DD - look at the section title - "UK sites & touring". Wink

     

  • Bugs
    Bugs Forum Participant Posts: 480
    100 Comments
    edited May 2016 #467

    I stand by my proposition that you cannot claim a like for like comparison between things which do not share the same level playing field unless you list and acknowledge the numerous different factors which influence them.

    Cheers

    Bugs

  • moulesy
    moulesy Forum Participant Posts: 9,404 ✭✭✭
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    edited May 2016 #468

    DD, just going with your views for the moment, while you're on that site could you find out the cost for a family (2 adults and 2 children) for the start of July?

    Then we could compare it to, say Haven Perran Sands (approx £300) or CC Treamble Valley (approx £160) and maybe pose the question "why can't Haven compete?"

    Just a thought! Happy

  • JohnathonWaples
    JohnathonWaples Forum Participant Posts: 30
    edited May 2016 #469

    Hi all, Please keep things polite and friendly.

  • Unknown
    Unknown Forum Participant
    edited May 2016 #470
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  • Unknown
    Unknown Forum Participant
    edited May 2016 #471
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  • Natasha2
    Natasha2 Forum Participant Posts: 306
    100 Comments
    edited May 2016 #472

    Can someone enlighten me as to what does a Club site provide for young teenagers in any season, I don't imagine many of them are particularly excited at using a swing or seesaw. Other sites may be more expensive in peak but they do provide more for children
    of many ages

  • Unknown
    Unknown Forum Participant
    edited May 2016 #473
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  • JohnathonWaples
    JohnathonWaples Forum Participant Posts: 30
    edited May 2016 #474

    I stand by my proposition that you cannot claim a like for like comparison between things which do not share the same level playing field unless you list and acknowledge the numerous different factors which influence them.

    Cheers

    Bugs

    We are all customers and I doubt that many, if any, will bother to take into account the market conditions in which the campsite providers are operating when choosing a site.  Do I care that CC Ltd operates a network only in the UK - NO.  Do I care that
    their costs are different from other operators in the UK or abroad - NO.  I only care for what I need and want and any well run company caters for its customers and I suspect that when you are making a purchase you do much the same Bugs.

    Please can you review the guidelines before commenting again, I appreciate everyone is entitled to their opinion. However please keep this discussion on topic to the thread that this is in. Thank you.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited May 2016 #475

    Can someone enlighten me as to what does a Club site provide for young teenagers in any season, I don't imagine many of them are particularly excited at using a swing or seesaw. Other sites may be more expensive in peak but they do provide more for children
    of many ages

    I guess CC don't provide anything because that age group are a minority if you look at the demographics over the whole year. You hit the nail on the head in your last sentence, Natasha, and that is likely the answer. Enhanced facilities = increased costs
    to us all. Do you not take the youngsters off site to enjoy skate parks, discos or whatever is their preference?

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,077 ✭✭✭
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    edited May 2016 #476

    Can someone enlighten me as to what does a Club site provide for young teenagers in any season, I don't imagine many of them are particularly excited at using a swing or seesaw. Other sites may be more expensive in peak but they do provide more for children
    of many ages

    There are one or two sites in the handbook that have swimming pools, Looe being one. A good few other sites such as Clumber Park and Ferry Meadows are actually within Country Parks, and access to lots of special events, as well as huge spaces to play sports
    of different kinds, walk, cycle, fly model aircraft, kites, walk the dog, horse riding, nature trails etc..... All next door to the site itself. Then there are the ones located in cities, such as Baltic Wharf, York, Edinburgh, with lots to do close by. Seaside
    sites? Close to beaches, are they any good at all? Longleat for the Safari Park?

    Dont know what your teenagers are interested in, but hope some of the above might suit?

  • Unknown
    Unknown Forum Participant
    edited May 2016 #477
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  • Wildwood
    Wildwood Club Member Posts: 3,585
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    edited May 2016 #478

    I stand by my proposition that you cannot claim a like for like comparison between things which do not share the same level playing field unless you list and acknowledge the numerous different factors which influence them.

    Cheers

    Bugs

    We are all customers and I doubt that many, if any, will bother to take into account the market conditions in which the campsite providers are operating when choosing a site.  Do I care that CC Ltd operates a network only in the UK - NO.  Do I care that
    their costs are different from other operators in the UK or abroad - NO.  I only care for what I need and want and any well run company caters for its customers and I suspect that when you are making a purchase you do much the same Bugs.

    There are many who agree with you but not all. We know what we want on a site and the clubs provide that but have been dissappointed by some commercial sites. While price is a factor we tend to stick to club sites because they are almost guaranteed to meet
    our needs.

  • Unknown
    Unknown Forum Participant
    edited May 2016 #479
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  • Unknown
    Unknown Forum Participant
    edited May 2016 #480
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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited May 2016 #481

    I couldn't care less, DD, to be perfectly honest. I'm interested in UK Site issues which is why I'm reading this thread.