Sergeant Panel Won't Talk To Alde Panel

The Honz
The Honz Forum Participant Posts: 4
edited September 25 in Caravans #1

I've got a 2017 Swift Fairway 580 with the Swift Control panel and a separate Alde wet heating control panel. 

When we first got the van we could control the heating using the phone App but this stopped working just after the warranty period had expired. I ocntacted Sargeant and they sent me a new 'communication module' that goes in the wiring between the Sargeant and Alde panels but this didn't fix the problem and Sareant said that it must be an Alde issue and that we needed to buy a new Alde panel. 

 

Can't say that that appealed so we have been using the Alde panel separately to control the heating when using the van. 

 

I just wondered if anyone else had had this problem and found a solution to it?