Search by Map Facility

wesley
wesley Forum Participant Posts: 6
edited July 2023 in Club Products & Services #1

Is anyone else having problems with this.  I keep getting this message - Application error: a client-side exception has occurred (see the browser console for more information).  Have emailed club, but they have not responded

 

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  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭✭✭
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    edited July 2023 #2

    I have had the same message quite a few times, it also stops showing any prices and just keeps searching for them prior to that. I have found that totally clearing the cache seems to solve it, for a while at least.

  • young thomas
    young thomas Forum Participant Posts: 11,356
    1000 Comments
    edited July 2023 #3

    I had the issue recently when using the app. Despite the club taking the system down several times, it didn't fix the app.....until I fully Deleted User it and reloaded it, now OK.

    However, similar searches using the club website rather than the app are still causing problems...I did a Euro site search earlier this week and it failed repeatedly.

    switching to the newly reloaded app did the trick.

  • young thomas
    young thomas Forum Participant Posts: 11,356
    1000 Comments
    edited July 2023 #4

    I take it back.....both app and website giving exception errors.

    just reloads app onto phone and iPad and seems to work....website can't be 'reloaded' easily and clearing cache on an iPad does more than that...removes auto password entry, from memory?

    removes history, cookies and other browsing data....unless you know an easy way Steve?

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭✭✭
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    edited July 2023 #5

    It does remove all history and cookies, but I don’t mind that, I find  it needs doing periodically anyway or the pad starts slowing down. As far as the auto password entry is concerned, my pad has fingerprint recognition, so it only takes seconds to log back in again.

  • eurortraveller
    eurortraveller Club Member Posts: 6,828 ✭✭✭
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    edited July 2023 #6

    In the meantime, until  it’s fixed, you can search by map on PitchUp, or UKCampsite, or other similar websites and apps. There’s always another way.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭✭✭
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    edited July 2023 #7

    You might be able to search on other platforms, however if the OP is wanting to check availability and book online, the issue is also affecting that.

  • young thomas
    young thomas Forum Participant Posts: 11,356
    1000 Comments
    edited July 2023 #8

    Thanks Steve.

    This one does too...perhaps I haven't dumped cache on this one as the old one did mean lots of re typing...perhaps I'll give it a go...

    I don't think this iPad slows down at all TBH...except when using CT.....I'd not see removing cache as a required housekeeping process....yet.

    I even got 'server error' when editing this post...👎 there has to be something fundamentally awry with this infrastructure/application as I can't think of ANY other website I use that collapses with such regularity.

    if it were a really complex graphic driven site one might be a little more sympathetic...🤷🏻‍♂️

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