10% deposits at all UK Club campsites

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  • Unknown
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    edited June 2023 #62
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  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited June 2023 #63

    I don’t think it is made particularly clear either. Particularly for new members and those that haven’t used the new booking system. Unless you scroll right to the bottom there is no mention of the £20 minimum. The big banner is deposit halved to 10%, which is creative marketing at best.

    It’s certainly no benefit to how we and numerous others use CAMC sites. As CS says it’s probably aimed at those who stay for a week or more and perhaps want to book next years holiday. At £50 a night for a family it’s a £35 saving on a weeks stay and of course significantly less to loose in the event of canceling within 21 days.

    It would have been much more honest to target the advertising with this in mind, rather than portray it as something it’s not.

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited June 2023 #64

    Well glad I helped then. At least it saved you £5 and the original £25 minimum deposit would have been even closer, and just in case if the full price was under £20 then one would have to pay the full amount, just like before. 

    No it's not for a few nights as I explained upthread but I don't think it's anything to do with booking early at all, after all you can book any site for next week for example for 10% if one wanted. I think it's targeting something else. 

    As I said I think it's a clever move designed to get those who want to book a one or two week, even longer, holiday and look at a non club comparable site and see a (sometimes often non refundable deposit) of 20%, 25%, even 50% I've seen, and compare it to the club T&Cs of 10% with free 21 day cancellations. Even with a club site at £40 per night for a week plus it's a considerable saving on the deposit.

    As I said probably one of the best T&C available in my view

    Anyway glad to hear you booked a club site for whatever reason.

  • Unknown
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    edited June 2023 #65
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  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited June 2023 #66

    Great, I never asked but thanks for the info.

    Have a good time.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited June 2023 #67

    That’s a bit of an unfortunate suggestion about CAMC staff but, leaving that aside, why do you single out MH-ers as there’s nothing special about us or the way we tour? Many caravanners also stay just 2-3 nights on each site and, only yesterday, I was reading a post here about MH-ers staying a week or 2 on the same site. Therefore, there would seem to be like behaviour whether the unit is self propelled or not which makes the deposit system the same for all with no special understanding necessary. 🤷🏻‍♂️

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited June 2023 #68

    "To me it's just another example of the way they don't understand motorhomers who want to tour, maybe stopping just two or three nights in one location."

    Have I misunderstood? 3 nights @ say £40 = £120. 10% deposit would be £12 instead of £20. Is it worth making such a song and dance over £8? Really? undecided

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited June 2023 #69

    Under the deposits payments and rules just before last before it was £25 minimum ( I hope that's right - it's just from memory and no one has corrected me?) and now it's £20, what is so bad with that?

    When deposits go up it's a cause for complaint, and when they go down it is for some posters too. I can't figure it out, anyone would think people are forced to club sitesundecided

    Nothing else has changed regarding catering for MH's needs, in fact if anything it's got better by £5, and up to the 9th MH were quite happily booking away and turning up to club sites in equal measures with caravans and in fact often out numbering them. I've seen caravans stay one night and MH's staying one week last week, and it's all to with choice and all have the same one.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited June 2023 #70

    obviously there are the exceptions, but by & large .... IMHO - and comments from here ... MHs tend to do a day or 3 on a site & move on to the next, where as caravaners tend to do a week or more at one site & move on or go back home

  • Unknown
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    edited June 2023 #71
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  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited June 2023 #72

    I don’t think anyone was suggesting you are a cheapskate. Merely conversing with you from their own perspective. You make regular trips to your favoured happy place which as you point out is expensive so cheapskate really does not come into it👍🏻

    enjoy our day.

  • Unknown
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    edited June 2023 #73
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  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited June 2023 #74

    Will you be rejoining at some point in the future DD?🤔

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited June 2023 #75

    For me it’s not primarily about the amount, or wether it’s more advantageous to one group or another, it’s about how it’s been marketed. They sent me an email trumpeting the reduction  yesterday, along with the 20% summer offer.

    I suppose minimum deposit reduced to £20 and will be no more than 10% of your total bill, wouldn’t have had the same Wow factor🤔

  • Unknown
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    edited June 2023 #76
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  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,031 ✭✭✭
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    edited June 2023 #77

    When I was in marketing, so many offers, so much confusion, so soon after the introduction of new systems and price increases usually indicated that someone, somewhere had got things a bit wrong. But, that was a while ago nowadays, and perhaps extraction of cash has moved on a bit……….🤭

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited June 2023 #78

    David - you're not a motorhomer and you're not staying 2 or 3 nights so I'm puzzled why you should think I was referring to you! It seems to me this offer is aimed at longer term site users - a week or more - so good marketing strategy surely?

    And whilst I agree that you have to look at the small print for the details of the offer, that's by no means unique in the travel industry - I was looking to book a cottage in the Wye Valley later in the year. The headline offer was "20% off for couples - see t&c". So, of course I looked at the t&c and the offer was only for very specific low season dates. I don't think that's in any way misleading, to be honest.

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited June 2023 #79

    But see my post above, Steve. Headline offers in the travel industry (or other industries) always come with terms & conditions. It's exactly the same as any "prices from ...." offer, surely?

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited June 2023 #80

    Good👍🏻, I guess that is how others view CAMC sites, I certainly did-‘cheap at the price’. Any saving is a good saving, long may it last😊

  • MikeyA
    MikeyA Forum Participant Posts: 1,072
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    edited June 2023 #81

    Copied from the main "Find a UK campsite" page, without any alterations or omissions. 

    We have HALVED our deposits to just 10% at all UK Club campsites. Book by 30 September 2023 for any stay in 2023 and 2024!

    It seems crystal clear to me specially when they use the phrase "for any stay" - Why would anyone think it is necessary to investigate further?

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited June 2023 #82

     But you have made an omission, Mikey - this is immediately followed by the words "see full terms and conditions below"!

    I'm just surprised that experienced travellers should not have realised that offers like this are always subject to some sort of restriction.

    Still, this particular offer won't apply to me (or you) so I, for one, will just leave it there. smile

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited June 2023 #83

    Not really, the prices from are exactly what they say “from”. This offer in large letters clearly states a deposit of 10%, no mention of a minimum. Perhaps it’s just me, but although I know it’s a large commercial organisation, it still does have club in the name and a fee is required to join. I would expect better than a deliberately misleading advertisement.

  • MikeyA
    MikeyA Forum Participant Posts: 1,072
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    edited June 2023 #84

    You'll have to show me where because the page i copied it from doesn't show it. 

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited June 2023 #85

    I think it's a bit 'misleading' just to quote one line (the headline) from the advert. It is also misleading to say without any omissions as it seems crystal clear that there are terms and conditions, in fact this is written in red and right next to the book now button, it can't be missed? And that would certainly make me investigate further before booking.

    But that aside for any stay doesn't imply any length of stay in my view, I took it as any stay either singular or multiple taken in that time frame.

    As Rocky might ask you Will you be rejoining at some point in the future MA?🤔

     

    Nothing really has changed about deposits? But at the and of the day it's a saving of at least £5, possible more for longer stayers so what's wrong with that? It appears the club can do no right at timesundecided 

    Post edit, crossed posted with M and for Mikey - see below.

  • MikeyA
    MikeyA Forum Participant Posts: 1,072
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    edited June 2023 #86

    Corners, My answer is NO

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited June 2023 #87

     I'm just surprised that experienced travellers should not have realised that offers like this are always subject to some sort of restriction

    Very true indeed, one of the first 'commercial' lesson I learnt when I actually started buying things for myself in everything that 'offers' or from...in anything rarely applied to me and always check the T&Cs. Actually this one doesn't really apply to me either, or applies very little in terms of money but it's welcome and it will benefit others and can't see what all the 'fuss' is about. 

    All comparable campsites will charge a deposit (so that for me rules out it's somehow not good for MHs) and it is now one of the best, if not the best, deal for deposits and bookings?

    But if anyone feels they are being mislead, fleeced... or it doesn't suit their touring then find a provider that does. It is not mandatory to use a club site, although with some posts it looks that way?

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited June 2023 #88

    Well there you go, nothing for you (and me really) to complain about then?

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited June 2023 #89

    Pity you didn’t quote the headline as well. The asterisk is always a pointer that you should investigate further as I’m sure you know.

  • peedee
    peedee Club Member Posts: 9,383
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    edited June 2023 #90

    I take all offers with a pinch of salt, most are of no use to me whatsoever, wrong sites, minimum stays, book by dates, specific days of the week, etc etc are all constraints as far as I am concerned. There are always terms which impede on freedoms to make use of them.

    peedee

  • Unknown
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    edited June 2023 #91
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