Alde uisng gas problems
Hi there,
This is my first time posting here. I've been a member for about 9 months though.
I wondered whether anyone could help,. I've been using all gas in my caravan for the past 9 months. I have two Safefill Cylinders, as they are lighter in weight. I recently put some gas in one of the empty cylinders, attached it to my caravan and then heard an explosive sound from the front of the caravan where the cylinder is located. Since then my Alde heating and water system only work from the mains and no longer from gas. I can still use the gas cooker and fridge on gas.
When I attempt to switch on the heater and water on gas, the Alde screen says "Fan Restart ..." for a while and then "Fan Failure". The fan works with the mains and I have heating and hot water. I've had a repairer here today, but he was unable to repair or understand the problem. Just to reiterate, this all started after the loud explosion sound from the cylinder. I queried whether the cylinder was overfilled, because I did pay a little more than usual and asked whether gas prices had increased, which he said it hadn't. I am aware there is an overfill protection device.
Any help or advice would be much appreciated.