Site will not receive mail for members
Hi we are currently on Southlands caravan and motorhome site on the I of W. We have been to this site on a number of times over the years and never had any issues, as you obviously need to pay for a ferry if you are on the mainland we fully use this additional cost by staying 21 days.
I have stayed this length of time on sites before and due mainly to the good to poor to non existent wifi on sites it is important that members can receive Mail as and when needed. I have also had small Amazon parcels ie a new Whale pump delivered to a club site and the warden even delivered it to our pitch, very nice man.
Now my wife is 70 whilst we are here and I had a card sent, one of these internet ones, it arrived via Royal Mail and the wardens refused to receive it I was notified on line it had been sent back to sender.
wondered what others members think am I expecting too much for a message on the message board like other sites, ie post for Mr ——-
I have emailed the club for comment but as always no reply, why don’t they reply?
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I can only assume it is covid related, to minimise contact. However, I can’t see anything online and the risks would be very small. We have certainly had birthday cards and other items sent to sites in the past, particularly when we had a seasonal. What did the warden give as the reason for not accepting the card?
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Nothing to do with COVID just they don’t do it
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I also wondered whether it was a COVID thing. The risk of catching the virus from a surface has more or less been disproved, or at least lacking any evidence to support it, according to Professor Tim Spector of King's College, London, in one of his podcasts. Perhaps it's more to do with discouraging people entering Reception where arguably the risk of transmission is greater. On Continental sites I have often seen post pinned to a notice board so no need to enter reception. I do also wonder, in these days of electronic communication, whether site receptions actually get much mail?
In the past we have had things sent to Club sites but we have always discussed that with the wardens prior to making the arrangements. With things sent by a courier you can generally follow the delivery process via your phone but Royal Mail is much more difficult.
I suppose you will have to ask site staff what the rules are now. I imagine site staff have some flexibility in what they allow or not. Receptions seem to be closed most of the time these days so you might have to collar a member of staff when they are emptying the bins!!!
David
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I seem to recall from a previous thread that wardens were not accepting parcels unless it was cleared with them? I can't remember if this was extended to letters?
As above check with the site staff.
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Did you clear it with the site staff in advance, Cman? I would never assume without asking first.
Edit: Crossed with yours, Corners. Got your tin hat ready?🤣
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A further thought might be is that they end up with a lot of uncollected mail which they then have to decide what to do with. If letters don't have a return address on the outside would they be overstepping the mark to open a letter in order to redirect. If that is the reason I can well understand why they have stopped receiving personal mail. But you have to get an explanation from the site staff, all the rest of us can do is second guess the possibilities. Let us know what the answer is.
David
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They said they get left with uncollected mail, so stopped doing it, another member is on here having sold his house and is living in his van house hunting on the island, he is in same position will not take mail for anyone except themselves. I admit I didn’t clear it as I have had post delivered previously, when I called in on the day it was to be delivered the warden said he didn’t know wether it had been delivered or not but we don’t receive members post full stop.
I am very disappointed it has cost me £15 and what was meant as a small surprise for my lovely wife’s 70 th it has left a bitter taste. Cannot see problem with taking in post for goodness sake
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I can remember seeing message boards on sites to collect mail and even special messages chalked up. We've asked if a site would receive a birthday card in the past but have always checked first. Maybe things have changed, sorry to hear about your card.
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I think if you have a tracked parcel delivered to a site you are almost certainly going to be there to pick it up. Of all things I once had a new toilet cassette delivered to Old Hartley when we were here. I could see when the courier was due to arrive and I made sure I was at the entrance to collect it.
However I can perfectly see the reasoning of the wardens in not accepting unsolicited mail when they have to take responsibility for it's safe keeping and disposal should it not be collected. In the case of the house hunter he should have made alternative arrangements with the Main Post Office on the IOW to collect his mail from there.
David
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That fine if you know beforehand but most sites in my experience have no issue with post stick a name on the chalk board simple, it is easy to make anything seam difficult, and how can it be unsolicited with member name and pitch number on not difficult surely.
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We had the same experience, in fact we got well and truly told off! Yet we had a parcel delivered to the previous site with no problem. I did ask the warden to clarify it and make it a consistent approach amongst sites to avoid the very demeaning and upsetting telling off I received!
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Before ordering your package had you asked the warden if it was fine for it to be delivered to the site, as the polite thing to do?
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I cannot understand why anything needs to be sent to a campsite unless it was extremely urgent and then I would check with the warden first. If it was a no from them it's quite easy to have it delivered to a local Post Office for collection. Why didn't the OP write a card and take it with him!
Its the same with supermarket deliveries. Why would you need a delivery to a campsite? Never understood that one either.
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Hi OP here let me clear up your questions mbee
1 Iam well into my 70s and vulnerable category
2 since the first lock down I have never been to a shop to by food or as in this case a card.
3 I have used Moonpig ( if you don’t know what this is google it) for every card I have sent since the first lock down.
4. I have been lucky and secured a recurring delivery slot from the first lock down so I have been able to have home delivery of supermarket food etc.
Yes this holiday was our first since the first lockdown and yes we did use local shops our first visit to any shops as we were vaccinated, yes I could have bought a card but just thought it would have been an added surprise to have a Moonpig card delivered, call me after 50 years of marriage to the same lovely lady an old softy but don’t insult me with your insensitive comments.
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