Isle of Wight Ferry.

DebbS
DebbS Forum Participant Posts: 8
edited September 2020 in Club Products & Services #1

I am booking the Isle of Wight Ferry through the Caravan Club and I am going in a van and not the motorhome.  Can I book as a car, it allows me to put in the correct dimensions for the van.  However, it then says if going in a van then call a number, which is not open until Monday, I am hoping to go before then. 

Has anybody booked online with a van?

 

Thank you.

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited September 2020 #2

    Try ringing Wightlink/Red Funnel direct as you’ve not much time to spare.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
    1000 Comments
    edited September 2020 #3

    I think you should do as TW & the website suggests. Cost aside, they'll put you in specific loading lanes to go in the lower deck with the HGVs, car & caravans etc, rather than the upper deck where the cars go.

  • DebbS
    DebbS Forum Participant Posts: 8
    edited September 2020 #4

    Thank you for your replies, I did call Wightlink and we have to go through Caravan Club because we are classed as freight.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited September 2020 #5

    Err, I don't think so. Anyone can book direct with the ferry company.

    There is no compulsion to book via CAMC unless you want CAMC rates but I was under the impression you wanted to sail before tomorrow 🤷‍♂️

  • germany01
    germany01 Forum Participant Posts: 1
    edited June 2022 #6

    I am trying to change my ferry booking but red funnel are saying I need to go through the caravan and Motorhome but they are closed at the weekend. they said I would need there Agent number if I wanted to change the booking, I cannot beleive you cannot contact anyone at the weekend 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited June 2022 #7

    I'm afraid CAMC haven't yet woken up to the need for 7 day staffing.

    That's one reason some folk are now booking direct with the ferry companies. You might pay more but you get better service and, often, better cancellation/amendment terms.

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
    1000 Comments
    edited June 2022 #8

    Helloooo C&MC the 21st century are asking for you😊

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited June 2022 #9

    We live in a 24/7 society - except for CAMC🙄

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
    5,000 Likes 1000 Comments Name Dropper Photogenic
    edited June 2022 #10

    Is it the day or just the time you wish to change? If its the day then yes you would have to contact the Club, that is the same whether its the IOW or other European crossings. If its just a change of crossing on the day I would have thought that Red Funnel would be able to accommodate you if you were flexible on timing? Having said that we have been turned away from the Southampton Terminal when we arrived too early but it was a very busy time. Are you staying at Southlands? If so might it be worth giving them a ring to see if there are any out of hours support?

    David

Categories