Only 2 allowed in.....
I’m currently on a Club site which looks pretty full having 117 pitches, one toilet block is closed leaving just one open but only 2 are allowed in at a time to use the facilities so if one person is having a shave followed by a shower he’s in there for 20 minutes or so. Now I’m fully aware of the current situation but surely with potentially 234 plus folks on site this is a bit OTT. Or am I being a moany old so and so !!
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We all knew there would be restrictions for our own good and I can’t honestly see the justification for complaining about that.
I guess the answer is to use our own facilities as much as we can.🤷🏻♂️
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Just for clarification it’s 2 in the men’s 2 in the ladies.
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Agree with ET. I think we all appreciate the need for caution, hence the 2 limit. However, having one toilet block closed when the site is full is unacceptable in my opinion. Plus likely to lead of abuse of the 2 limit (each side) in the block that is.
I don't know what site is concerned here but I was reading a review the other day at a site that had tents as well as non facility yurts all apparently at capacity. Again only one of the two blocks was open with a two limit each side.
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I would not be asking site staff I would be asking head office.
Toilets and basins
Toilets should be adequately spaced. For sites with up to 120 pitches, there should be 2 toilet facilities for women, 1 toilet facility and 1 urinal for men, per 30 pitches. Depending on your local council regulations, you may be required to provide these facilities per 20 or even 10 pitches.Adequate provision of wash hand basins must also be made, 2 for women and 2 for men. These should have enough hot and cold water with the supply situated close to the toilets.
Showers
There should be showers with hot and cold water. The recommended scale here is 2 showers each for men and women per 60 pitches. You have to pay special attention to water temperature. Due to the likelihood that the facilities will be used by children, it is best that the hot water temperature be controlled with the use of thermal mixing valves. These will help limit the hot water temperature to a comfortable level.I appreciate the reasons for reduced facilities but to shut a block is taking the P.
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Why would I want an excuse from the poor warden staff as I presume this is is agreed by the area manager. If not I am not prepared to accept reasons only results. Boiler broken down? We are in summer and the toilets work.
I would want to complain directly to HQ. Ultimately they are responsible for their sites.
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We're talking about a highly contagious deadly disease, why would you want to share facilities at all? Would you share your home bathroom with strangers at present?
Give yourselves a reminder what this is all about and stay safe! CAMC would prefer you to use your own facilities, seems sensible to me.
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I don't understand your reasoning there - even in normal times a complaint to HQ is not going to elicit a reply or any action within your normal 5 day stay (so what would be the point other than getting it off your chest - and many seem to think that's just what this forum is for) whereas talking/complaining to the warden/manager, whilst possibly not getting any action, might at least result in an explanation for the action taken.
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Has anyone considered that the 2nd block might be closed because of the enhanced cleaning schedule in place? Whilst the wardens may be able to cope with the extra cleaning of one block, two might be a step too far.
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Broadway, and although not been for a wander around the site yet it does look close to capacity, been chatting to a few people and they’re not happy.
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Isn't the top block very small?
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I am not in the least surprised that you say that you don't understand my point of view but I will try to clarify. The reasons are pretty much outlined in your reply/
A complaint to HQ is not likely to elicit a reply or action within 5 days. Poor but true. Talking to a site warden is likely to be equally ineffective - the more so since he has probably been directed by the area manager and is likely to be an agreed policy based on staffing levels over which he has no control.
There are several explanations that he could give. Possibly too little staff to carry out multiple cleaning of both blocks despite some of the facilities being closed off. As staffing levels are not in his jurisdiction a pointless conversation and far better to discuss with somebody that does have jurisdiction. Maybe the boiler has broken down - unlikely as I have read the same complaint regarding other sites. If that were the case then he would have reported it to senior management who have not seen fit to advise 'open it just for the toilets'.
So it would be purely to complain about a policy that site staff have no control over. Why would I waste my time? I have no need to listen to excuses or explanations since what is needed is to provide a decent level of service.
If there was a blocked toilet I would advise site staff. or a washing machine not working or no water out of the taps I would advise the warden. I f the second toilet block was closed due to a heating failure or similar I would expect a note on the door, wouldn't you?
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Then area manager should sort out by getting ground maintenance done by others or by whatever means it takes,. The sites have been open for nearly 5 weeks that is what managers in that position are paid for in part ........ customer satisfaction, that old fashioned provision.
Their supposedly managerial support above the site staff?
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No matter how small if there are just two men and two women allowed in the bottom block that must be capable of an increase of 50% on present availability. You may wish to be an apologist for CMC but as far as I am concerned it shows poor customer relationship.
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I’m no apologist for the club Easy. Obviously you don’t recall some of the criticism I’ve levied at them in recent months.
I’m a firm believer in being fair and open minded and I'm trying to take an objective, calm, non-emotional view of this issue. You do seem rather het up and angry about it. 🤷🏻♂️
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Rightly or wrongly I just been to the toilet and pushed in, in front of me were 2 men with towels which I can only assume meant they were showering and I could hear at least one shower going so I’m going to be there a while possibly 20 minutes or so, ok I could have used my own toilet but like most of you that’s generally reserved for the night time/early morning and by the way I didn’t encounter any one and both showers were going .
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Good Evening,
I've got to say I'm surprised at your post. Doing the covid 19 risk assessment prior to opening was a huge task which included the decision to close some facilities or even closing whole blocks if it was thought safe social distancing couldn't be kept. Remember that without these measures in place our sites wouldn't open at all. If it's only two showers then so be it.
The site I work at at present is double the size with similar facilities open. That's how it is until the govt. gives the go ahead to open facilities fully. The overall majority of our holidaymakers accept the measures happy in the knowledge that they can at least have a break. It's been a stressful time ensuring everyone stays safe so please don't knock it.
JK
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"Most of you"?
No, I’d have used my own as requested by the club and as is my usual way. I would not have pushed in and not gone against the specific regime in place. Each to their own.
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I will answer your last question first JS, with a simple yes. These are exceptional times, and the Club quite frankly has done quite well to get as many Sites open as they can, with as much of the facilities it can provide as possible. The very first statement on the Club’s re opening policy asks visitors to help out as much as possible by using their own onboard facilities, but at least they have offered some sort of service for those that can’t or won’t, and have committed to all the extra cleaning required.
Life for everyone at the moment is nowhere near normal, with different degrees of adaptation having to be adopted. Some camp sites aren’t even opening, others aren’t offering any facilities at all. Quite frankly, if you are alive, in good health, can afford to go away, and don’t have to worry about bringing any nasty germs back for shielding loved ones, then my suggestion is to have a good time, make the most of it and do your bit as much as you can. Life might indeed be too short to do otherwise. Don’t waste what you have grousing about things.😷
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I do think it's bad that only one block is open if the site is full, but I'm sorry, EasyT, the last thing I'd be doing is firing off an email to HQ. If I was sufficiently concerned I'd be asking the warden what the justification is - by the way, I notice the OP was only made this evening so it's perfectly possible that it's a temporary measure. We won't know unless Steve asks tomorrow and comes back with the answer.
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Not complaining about only 2 showers being opened but whilst those showers are occupied which is pretty much most of the evening given the amount of people here and the heat no one can use the toilets as it’s only 2 folks in the block at a time
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