Devon & Cornwall Sites

HowieT
HowieT Forum Participant Posts: 9
edited May 2020 in UK Campsites & Touring #1

Just logged in to have a look (rather optimistically perhaps) at availability in Club Sites around Devon and Cornwall for this September and to my surprise the Region and all the sites within it have disappeared off the Book a Club Site area of the website. All other sites in the network are still there.

I'm confused - or have I made schoolboy error?

 

Comments

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,485 ✭✭
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    edited April 2020 #2

    I've also done a trial check with no sites found.  I'll alert HQ and see if they come up with a response for you.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited April 2020 #3

    It’s been mentioned elsewhere but could perhaps benefit from being reported in the Snagging List thread.

     

    Edit: Cross posted with you, Jill.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited April 2020 #4

    The pressure groups from the West country have,got their wishsurprised

  • HowieT
    HowieT Forum Participant Posts: 9
    edited April 2020 #5

    Update: I just checked the Site Booker app on my mobile (android). The Devon and Cornwall sites are all there but I am unable to login as the app tells me that either I am already logged in (I'm not) or the session has expired (it never started).

    I suspect a few gremlins with both the website and the app due to lack of staff, presumably furloughed.

  • HowieT
    HowieT Forum Participant Posts: 9
    edited April 2020 #6

    Thank you jillwithajay.

  • Tigi
    Tigi Forum Participant Posts: 1,038
    500 Comments
    edited April 2020 #7

    Cornwall will be off limits for a few months yet!

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited May 2020 #8

    Hi HowieT,

    I'm sorry you are having problems accessing sites in Devon and Cornwall. We are aware of this issue.

    Devon and Cornwall now appear on the Map search and appear in the counties/regions section. There are a few other issues we are still working on and hopefully the sites should be bookable later this morning.

  • HowieT
    HowieT Forum Participant Posts: 9
    edited May 2020 #9

    Thank you Rowena.

  • HowieT
    HowieT Forum Participant Posts: 9
    edited May 2020 #10

    All working now, thanks all involved. Fingers crossed that we'll all be able to travel and use C&MHC sites soon. smile

  • Justin Bricknell
    Justin Bricknell Forum Participant Posts: 32
    First Comment
    edited May 2020 #11

    Hi Howie 

    Yes, I can confirm that all 44 missing sites (not just Devon and Cornwall) are now appearing as expected. 

    We had hoped the database cache flush that runs at 3am would've resolved this after we republished the sites yesterday evening. 

    Apologies this took longer to fix than expected.

    Regards

    Justin

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