Help from "Red Pennant"
We have just returned from a caravan tour covering over 2200 miles right down to the Carcasson area. Whilst travelling to Montpellier we suffered a caravan UK nearside tyre blowout on the Motorway due to a piece of plastic debris. Within 10 minutes whilst I was talking to Red Pennant rep in the UK, the Motor way Highway patrol were on the scene to section off one lane. First of all the Lady (Rep) told me to end this call and would call me back to save my call cost. I gave her my details then she asked to speak to the Highway person in French. A second person arrived.They, then informed us that a repair man was on his way. 30 minutes later he arrived-- I do have a spare tyre so that was fitted, forms filled in and told all costs would be covered by Red Pennant. We were on our way just over an hour.
This is the first time in 45 years touring over the continent I have had to use the CC recovery,
I cannot praise the Red Pennant Rep more highly for her help and executing such quick response to my problem-- even ringing back 3 or 4 times until I had contacted her to inform her --all's well and we were on our way.
Thanks Red Pennant.
Moderator Edit:
This is not a story for which this section was intended and would be better posted in the Club Products and Services Section.
I'll leave it here for a couple of days to give you the opportunity to repost before deleting it.
Many Thanks.