Complaints with the Caravan & Motorhome Club

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  • Unknown
    Unknown Forum Participant
    edited June 2019 #92
    The user and all related content has been Deleted User
  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited June 2019 #93

    A successful resolution leaves both parties happy

    Whereas a simply reasonable one may not

  • Unknown
    Unknown Forum Participant
    edited June 2019 #94
    The user and all related content has been Deleted User
  • gizacuppatea
    gizacuppatea Forum Participant Posts: 131
    100 Comments
    edited June 2019 #95

    We are happy enough....not sure how the warden is feeling ? But hopefully its something that wont happen again and the wardens will consider in future the decisions they are making and how their actions look to their customers. 

    Must be a difficult job as a warden , so its not us versus them . Its good to work together , but when something isn't right , its fair to speak up too . 

    EasyT all is sorted now. Nothing to worry about here anymore.  Trust you are well . Take care 🙂

  • gizacuppatea
    gizacuppatea Forum Participant Posts: 131
    100 Comments
    edited June 2019 #96

    Just in closing thanks again everyone for your help here and for the people who took the time to share their experiences etc . Appreciated . 😊 very much ! 

    thank you to the caravan club for your help in resolving the issue . 

    I will duck out of the thread now cheers x 

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
    1000 Comments
    edited June 2019 #97

    It's only in this forum that there is an obsession in locking threads that might not be in favour of the CC .... 

  • gizacuppatea
    gizacuppatea Forum Participant Posts: 131
    100 Comments
    edited June 2019 #98

    I did wonder to be honest. 😬

    Although it looks negative on the surface , to discuss problems with the club, it can be positive though , as members might just not renew their membership and leave otherwise. I 100% know we would of done .Whereas if there is a channel and help for airing their grievances people might stay as members . 

    Its not as negative as it looks if we talk openly about when things dont go quite right. I judge a company on how they deal with things when they go wrong .

    Open honestly is only strengthening . 

    Just my thoughts anyway . 🙂

     

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
    1000 Comments
    edited June 2019 #99

    +1, well put👍🏻

  • Robertbrace1
    Robertbrace1 Forum Participant Posts: 1
    edited August 2019 #100

    The club will be getting a complaint from me re freshwater Tenby for unfairly treating us and victimising us clearly.i have hard evidence thus had been the case..they better reply or watchdog will get a message to find out why they never answer

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,647 ✭✭✭
    5,000 Likes 1000 Comments Name Dropper
    edited August 2019 #101

    Someone isn't a happy bunny, I fear. Have you written a review of the site underlining your thoughts?

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