Leaving because unable to book

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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,137 ✭✭✭
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    edited May 2018 #92

    I hate the C&CC booking system. The minimum night booking is a pain when you’re touring and only want a one night stopover. They’ve lost one booking from me this year for that reason and a CL will benefit instead.

    Whilst I don’t object to paying a deposit as such, to have to ring the call centre to amend a booking, have the deposit refunded and pay another for the new booking is a time consuming faff.

    I think their only advantage over CAMC is the ability to choose grass or HS, otherwise CAMC wins hands down.

  • Hallsontour
    Hallsontour Forum Participant Posts: 199
    edited May 2018 #93

    Just clarify my earlier post, I have no problems with how the CC operate or the method of booking, I think it's great. I think the difficulties we faced are due to the fact that camping is now a very popular pastime enjoyed by many people. We can only get away when most others can but we can't book months in advance to do so, hence we only ever have our second or third choices. This is our problem, no-one else's.

    We sold the motorhome for a few reasons, this being one of them but not the deciding factor. Hopefully we'll have another one if I'm ever lucky enough to be retired and in good enough health. Until then it's a cheap caravan that we can leave on the drive if we never use or enjoy the odd weekend away in if we do. There's no better holiday in my mind that being on a campsite in the sun with a BBQ 😊🍷

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited May 2018 #94

    The difficulty of booking is being exaggerated. A total of 145 of the Club sites across the country have vacancies next weekend. Only the predictable few honeypots are fully booked. 

     

  • rovinmad
    rovinmad Forum Participant Posts: 102
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    edited May 2018 #95

    Although we are retired we are still not ones that do much advanced planning.  If we decide to go away for a period we find out which sites can offer it and choose from them.  There is always  somewhere we fancy trying.

  • ccmember
    ccmember Forum Participant Posts: 6
    edited June 2018 #96

    If I book 6 nights and then after the 3rd night decide to go to another site.for the remaining 3 nights will I have to pay again for the 2nd 3 nights or will my 3 nights payment be carried forward to the second site. There may be an adjustment if the second site is more expensive than the first sight.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,137 ✭✭✭
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    edited June 2018 #97

     Here you go - 

    "If you are leaving site earlier than planned, please inform the warden. The Club will retain one night's fee as it is very difficult to resell the pitch at such short notice; the remaining fees will be returned to you. If you inform the warden more than 72 hours prior to an early departure, we will refund all unused nights. 72 hours is calculated from 12 noon."

     
    https://www.caravanclub.co.uk/uk-holidays/useful-information/how-to-book-a-site/cancellations-and-amendments/

     

  • Unknown
    Unknown Forum Participant
    edited June 2018 #98
    The user and all related content has been Deleted User
  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited June 2018 #99

    I have done similar as the next site was also CC. No losses and advance notice not required if leaving site before 12pm

  • ric95
    ric95 Forum Participant Posts: 30
    edited July 2018 #100

    We like the site booking facility just the way it is, in fact when you are working all sorts of problems can mean that planned trips have to amended and its usually easy to amend a booking or in some cases cancel.

    The flexibility means we use this booking service for 95% of our bookings rather than the other club of which we are members.

    The only downside as far as I can see is that on some occasions I have tried to book a site for seven nights or more only to find that one of the days is unavailable, and some very popular sites such as York Rowntree park can be difficult to book even well in advance.

    Having said that we have successfully booked York on many occasions so my advice is to try and plan well in advance and secure the booking of your choice, it is always worth a call to the site if one date appears unavailable !         

  • Cornersteady
    Cornersteady Club Member Posts: 14,426 ✭✭✭
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    edited July 2018 #101

    +1

    And the new system seems to work extremely well for me as I've got many sites that I didn't used to get under the old. 

  • jocav
    jocav Forum Participant Posts: 5
    edited July 2018 #102

    Find the booking system works well for us as we book all our holidays 12 months in advance due to us both working and having kids and dogs.  The only slight negative is that it is hard to accommodate any last minute changes but I think the positives far out way this

  • Tigi
    Tigi Forum Participant Posts: 1,038
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    edited July 2018 #103

    Bit rude and unnecessary tinwheeler!

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,137 ✭✭✭
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    edited July 2018 #104

    What's the problem this time, Tigi?

  • cariadon
    cariadon Forum Participant Posts: 861
    500 Comments
    edited July 2018 #105

    Not in our case a few years ago, wanted to change site, got a refund, and paid for the nights at the other site.

    Deposit is a good idea, they are required at some CLs, and if you booked hotels, holidays they require deposit which we have to pay if we want to book.

  • cariadon
    cariadon Forum Participant Posts: 861
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    edited July 2018 #106

    undecided

  • Cornersteady
    Cornersteady Club Member Posts: 14,426 ✭✭✭
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    edited July 2018 #107

    I'm trying to find the post from TW you are referring to?undecided

  • dawlishpete
    dawlishpete Forum Participant Posts: 16
    edited July 2018 #108

    Like any club or organisation, if you dont like it....leave. Your single viewpoint may be important to you however the caravan and motorhome club are a large money making business with thousands of members and much as they might pretend to listen to individuals dis-satisfaction , they simply couldnt run the business at all if they did.

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited July 2018 #109

    Because of circumstances, we had to cancel our bookings in May and June and have come away much later than normal. So far we have had no problems getting in places. Yes there are less that have availability, but still plenty to go at. We have just spent 9 days at Brid booked last minute. Currently at Chapel Lane on route for Malvern, which I have not booked yet, but plenty of availability. Or from here we could book and go for a week at Cirencester, M in M or Brecon. So there are certainly places where you can still book a week last minute.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2018 #110

    I looked back afew pages and gave up laughing

  • Cornersteady
    Cornersteady Club Member Posts: 14,426 ✭✭✭
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    edited July 2018 #111

    good, thought it was just mesmile

  • bob1955
    bob1955 Forum Participant Posts: 6
    edited July 2018 #112

    Hmmm....I'm leaving too, I could just leave and say nothing, or have a mini rant and blame the world, what should I do ?..... well, I suppose I have paid this years subs so I might as well have a moan.

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited July 2018 #113

    Still a hundred Club sites with vacancies this coming Saturday night 27th  July 2018 - yet this thread about leaving because can't book rolls on and on. The myth continues.

  • peedee
    peedee Club Member Posts: 9,386
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    edited July 2018 #114

    I have noticed over the years that peak season bookings have been falling, so I think you are now more likely to find availability now than perhaps in the shoulder season and of course if you are just looking for weekends then that could be even more difficult.

    peedee

  • Briang
    Briang Club Member Posts: 670 ✭✭✭
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    edited July 2018 #115

    I have booked 3 sites for 2 weeks in May, June, and July 2019 already

    New Forest Centenary Site

    Hillhead

    Treamble Vally

    No Problem in booking 

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited July 2018 #116

    Although where we are at the moment is obviously not a holiday destination, (Chapel Lane) occupancy does seem low. Currently only 30 / 40% full, and only 60% this weekend, according to late availability. I think there were more here during the beast from the east in March.

    It is hard to see how it breaks even as a site. Presumably the large storage compound helps to make it viable.

    They could have included it in the mid week discount offer for August and saved me a few pounds.😉

  • LeTouriste
    LeTouriste Forum Participant Posts: 348
    edited July 2018 #117

    We have been members for 16 years.  Our use of club sites is a very low average, mainly going to private sites, because we have met with difficulties over the years.  The main problem is if you want, say, a two or three weeks stay - then the already booked weekends prevent it.

    So now, we have arranged our setup to be organised for simple, quick arrive and depart.  This gives us the easier chance of booking in 5-day slots.We advise the wardens that we are speculating on a weekend cancellation, which would allow us to stay longer.  Come Thursday, if nothing available, we can cancel under the 72 hour rule and move off.

    Were a local CL available, we could go to that for the weekend, and return on the Monday.  Not a perfect arrangement, but at least one way around the problem.

    It have to be remembered, if Brexit happens and Continental holidays become more complicated and/or too expensive, the demand for British holiday sites could increase enormously.

  • Dave L S
    Dave L S Forum Participant Posts: 105
    edited August 2018 #118

     Whatever system is adopted, it will please some, and displease others, it's an indisputable fact.

    There will always be people that abuse a system, to suit their own ends. At least we are told that the club is actively pursuing repeat offenders.

    In keeping with pretty much all online forums, there will always be the 'keyboard warriors' who like to snipe in a non-constructive, and often a sarcastic manner, at others posts.

    It serves no purpose, and can reduce an otherwise sensible, and friendly forum, into  "Jeremy Kyle's waiting room".

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited August 2018 #119

    About 500 vacant pitches on Club Sites in Devon and Cornwall next Saturday night 18 August 2018.  

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2018 #120

    And by Monday August 19th some are full again. Some are running at near capacity through the school holidays. It's likely that on Sunday people depart for home and others delay their arrival till Monday. A sensible idea when you look at the awful weekend traffic delays in the SW.

  • Navigateur
    Navigateur Club Member Posts: 3,880 ✭✭✭✭✭
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    edited August 2018 #121

    It is hard to see how it breaks even as a site. Presumably the large storage compound helps to make it viable.

    Interesting to note that in a very old Site Directory from the previous century that I have, the entry for each site lists the number of storage pitches followed by the number of touring pitches.  Little change there.