Website feedback

groovy cleaner
groovy cleaner Forum Participant Posts: 208
100 Comments
edited May 2017 in How to use Club Together #1

good morning folks hope you are all well ,sat here on my lap top looking at Ct ,scrolling along looking for anything of interest when suddenly in the bottom right hand corner a little box pops up how likely are you to recommend this site to others ??

anyone else had this smile

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Comments

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited May 2017 #2

    Yes, received and completed.  Will they like my responsesurprisedwink

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited May 2017 #3

    yes, mine said how likely would I be to recommend a friend to the website. (10 of coursesmile) then it asked me why (the booking system).

    Not a very well thought out question as different people will use and rate different parts of the website, ie booking (both UK and over there), insurance, and of course CT . What could be good in one part might not be as good in another?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2017 #4

    Yes gave it 2 until "snags"sortedundecided

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #5

    I'm not a member of CMC any more, but have still filled out the form, honestly.  It will be interested to see whether the result is '99% of our respondents gave our website 10 out of 10'.

    I gave it a 2, too!

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited May 2017 #6

    Oh others have had it too! I gave it a 2 and feedback about the reason. Don't think I'll be popular. Even put about the snagging list which has not assisted in improvements. Sadly word limited but managed a really good reasons as to why I'd not recommend. Couldn't get in about CL reviews, but did about the search together with site and rally search. Didn't put anything in about stories or threads being lost on CT 🙁. You'd need the equivalent of war and peace to encompass all the remarks we'd need to write 😂😂😲

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited May 2017 #7

    ValDa it would be interesting if the results were shared with us. I'm not holding my breath! I reckon if they are your prediction won't be far off 😉

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited May 2017 #8

    Oh, it just popped upsurprised, the web site might not be the best , but the site network is goodsmile

  • JohnM20
    JohnM20 Forum Participant Posts: 1,416
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    edited May 2017 #9

    Another 2 from me. Too many problems to list. Very user unfriendly.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,027 ✭✭✭
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    edited May 2017 #10

    I have just completed it as well, based on the website as a whole. Gave it a 2, and felt that was generous. I am now off to hassle chums to complete it. The more folks that give HQ information the better. Some aspects of the website are as poor as they can be, and have improved little since the upgrade. Shame there wasn't something about how quickly website problems are resolved. Do we think feedback on survey will be given?undecided

  • SteveL
    SteveL Club Member Posts: 12,297 ✭✭✭✭✭
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    edited May 2017 #11

    I gave it a 3. However, they obviously did not want you to explain much, as I ran out of characters.☹️👎

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited May 2017 #12

    It will be interesting to see if the responses from those that use CT are different to those who just use the booking system?

  • sjdap
    sjdap Forum Participant Posts: 5
    edited May 2017 #13

    I know there are weakens in the club site but nothing compared to the campingtravelclub.I now can not look at sites to use up 3 Camping Cheques.

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited May 2017 #14

    Each time you log on you get the same question, first time a 2 second time a 1, what comes nextcool

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited May 2017 #15

    Oh I haven't had it each time. Certainly not his time. The only one I had popped up as I logged on. Maybe they're not happy with the replies 😉

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited May 2017 #16

    I've completed it 3 times on different devices. 3 x 0 is still 0. The question is about recommending the site to others and I wouldn't.

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited May 2017 #17

    I must be easily pleased embarassed, it does a job................

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited May 2017 #18

    Signed in in my kindle, which this website hasn't really liked since the upgrade, but it does a little better now. Up popped the green box with the question and before my very eyes it disappeared 😢. Guess it didn't like my first reply on different device 😉.

    Husky I'm far from computer literate but well used to searching and using websites, especially as part of my job, this is a terrible website to search - really hard work to find simple info. But we ate all different and experience things differently. You have to mark as you find it.

    Someone who's easily pleased is nice to have around 😀

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited May 2017 #19

    But would you recommend it to others?undecided

  • redface
    redface Forum Participant Posts: 1,701
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    edited May 2017 #20

    I did not get the pop up, so may be they have got the message from your earlier replies?

    Oops, there's another one flying past the window!

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited May 2017 #21

    Yes I would ,why wouldn't I cool

  • groovy cleaner
    groovy cleaner Forum Participant Posts: 208
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    edited May 2017 #22

    I gave it 0 too when asked why I said the website isn't very good which at times even on a normal lap top it plays up frown

  • Briang
    Briang Club Member Posts: 670 ✭✭✭
    500 Comments
    edited May 2017 #23

    I gave it a 0 then put no in the reason box

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited May 2017 #24

    I suppose it depends on whether the 'others' are friends you want to keep or not.undecided

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited May 2017 #25

    I'm felling left out here as mine disappeared before I could find the zero key; perhaps it saw the look on my face. 

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited May 2017 #26

    So I could loose friends by recommending the "wrong" web site ,....i'm confusedcry

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited May 2017 #27

    Never mind, Husky. Have a Bonio. tongue-out

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited May 2017 #28

    same here, a 2 and ran out of text....

    sounds like theyre getting some genuine feedback, will be interesting what they do with itundecided

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited May 2017 #29

    I've had the survey box pop up more times than I can remember now.

    If the same people keep filling it out then the results aren't going to be very meaningful.

    It would be nice if someone from the club would confirm whether it is a genuine survey, or whether it's some form of spam attack.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,027 ✭✭✭
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    edited May 2017 #30

    Yep, same here. How genuine is a survey where the same person can respond multiple times. Another waste of Club's time, effort and possibly money. You couldn't make up some of the embarrassing own goals CC manage to score! 

    I am going to report your post Tinny, see if someone from HQ can spare a moment to clarify what is going on, if it is genuine or spam. Either way, it's a joke!surprised

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited May 2017 #31

    That's fine by me, TDA. Unfortunately, it's Friday evening so we shouldn't hold our breath waiting for a response.