Aargh! - Damp
As the mobile technician found 60% damp at the front nearside of the caravan it had to go into the dealer as still under warranty. After a week I decided to phone them for an update to be told that I can collect the caravan, but I need to bring it back
in 6 - 8 weeks time for the damp repair to be done.
On querying this I was told that it takes Lunar awhile to authorise and then about 6 weeks for spares to be sent? In the meantime as the dealer does not have storage area can we collect the caravan. It is a 80 mile round trip each time or 50 miles round trip
towing from caravan storage to dealer.
The issues here is what would be regarded as a reasonable amount of time for a repair to be done? IMHO 8 weeks is far too long although it appears to be standard within the industry. We wanted to use the caravan over Xmas but are now unsure about this.
The other issue is at 60% damp surely that there should have been an indication of damp at its first service a year ago unless the damp test in the service was not done correctly?