Help and advise needed on Alde system
Can anyone help, we are on site hooked up to EHU, the Alde system on our Elddis Affinity is flashing warning of low battery, our heating has stopped working and no power to the water pump, the van has just come out of servicing and we have never had these
problems before.
we have tried switching to gas but to no avail, can any one help?
Comments
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Have you checked the mains supply by pushing the test button on the trips?If it does not trip out then the incoming mains is not working!When was the battery last charged?
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I fully charged it at home a couple of weeks ago, it went in for service last week and this is our first trip out.
it was hooked up to the car on the way over here then plug straight into the EHU on site, now the electronic blue back light on the Alde system is flashing low bat and we can't get any heat or running water.
weve read the instructions but can't seem to see what we're doing wrong, never had this issue before it won't even switch to gas, I switch to gas and select heating but nothing even though we are connected to EHU very odd!!
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Don't know anything about the Alde heating system, we have blown air, but last year our water pump kept blowing fuses which turned out to have been caused by too much air in the system. Hope you soon get it fixed,I know how frustrating it can be.
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From the Alde manual
Low battery: 12 V supply to boiler has dropped below 10.5 V, possibly causing system brownout. Automatically clears when 12 V supply reaches 11 V.
It would appear that your battery is not providing the Alde heating with sufficient voltage.
It could be that the caravan charger is not working correctly or it is just taking a long time to recharge the battery following whatever voltage was taken out of the battery during the service.
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Simon that's sound about right, I only fully charged the battery at home a few weeks ago and it had a good top up while towing over here, I'm also plugged into EHU so I always assumed the battery got topped up while plugged in but yes I've got a low battery
warning, no heating and no pump ?? Was a cold night believe me, I'm a little miffed as I just had it serviced last week at Glossop and the van got a clean bill of health, then you get this.but thanks for advise, heading home today will get it sorted...
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if the warning comes on at leisure battery level 10.5v (and the warning is correct) your battery is totally dead.....
if you can get the charger on (and working...) you might just het enough juice back into it to run your heating....
short answer, get/use a cheap fan heater while on ehu and then tow it back to the servicing dealer....
did they test the battery as part of the service?
it may have been knackered for a while, has the van been in storage and running an alarm/tracker without the means to keep it charged (ie solar panel or hookup)?
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It certainly sounds that the Alde warning is indicative of another issue not an Alde fault.
Charger not working for whatever reason as on EHU the battery voltage will still be adequate unless the battery has a major fault. As post a service the first check is what have they left disconnected.
To "save" your battery get it on charge with another charger ASAP as leaving depleted will be causing rapid battery damage.
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Yes thanks I think my battery is now useless, it was in storage for a while with tracker on as if I don't that would effect my insurance but I think it was left too late.
im going to get a new battery and a harsh lesson learned!
As I said earlier, despite what state/condition your battery was in then on EHU the charger operating as a power source should have satisfied the Alde and other 12 volt system requirements. There are exceptions, but before investing in that new battery you
need to do some more investigating or the new battery could go the same way.0 -
correct, you have two issues to resolve.....
one, how do you keep ypur leisure battery well charged while van is in storage and powering your tracker...
two, why cant you get enough juice from the onboard charger to satisfy the small demands of the ALDE pump
BTW, in the van are the lights, water pump etc working?
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correct, you have two issues to resolve.....
one, how do you keep ypur leisure battery well charged while van is in storage and powering your tracker...
two, why cant you get enough juice from the onboard charger to satisfy the small demands of the ALDE pump
BTW, in the van are the lights, water pump etc working?
Write your comments here...I think the problem was I stupidly allowed my battery to run flat and it wasn't holding its charge, I tried to charge it at home before I left but it is difficult when the van is in storage, but thanks guys
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Your mains powered battery charger supplies sufficient power to keep all of your services running regardless of whether the battery is worn out/ flat or not. The battery simply smooths out the charger power, making it less electrically noisy. Firstly I'd
check that the power panel switch for your charger is switched to 'on' if yes, then it's likely that the charger has failed. People can survive with a worn out battery for years so long as they always use mains hookups. You don't mention your lights, are they
dull? You posted that your water pump isn't working either, so it won't be practical to continue without power. Buying a new battery today will keep you going for a week or maybe a bit longer, if you are vary sparing with the TV. Once fully discharged a leisure
battery will struggle to hold a charge subsequently, so a new battery won't be wasted, and if by a miracle your new battery is usable after charging, you'll have a backup for those times you go off EHU.0 -
I would suggest your on board charging unit has failed
Try disconnecting battery whilst on electric hookup and see is 12volt lights, pump, etc are working independent of battery
If not the problem is with the charger
This could be just a fuse or it could be knackered
If this is the case the manufacturer may may offer a reconditioning service
(Sargent recently did mine in a super efficient manner)
,
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Sounds daft but I thought our heating unit had failed and my dealer had to tell me that there was an isolation switch at the back of the wardrobe! On a Swift caravan we had, the isolation switch was at the back of a cupboard. Sillier things have happened I guess.
As stated above, on EHU you should still get 12 volts whether your battery has failed or not. Could be a number of reasons but the fact that your water pump is not working indicates no 12 volt system so it may be the charger not working.
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