DFDS short crossings - new fares/terms/conditions
DFDS now have a new fare structure on their website for the short crossings to Calais or Dunkerque, with each sailing having an Economy and a Premium fare. Although there is brief information on the website, I asked DFDS for the full terms and conditions of each fare.
Sorry the heading hasn't come out correctly, but I can't edit it now!
This is the 'expanded' terms and conditions, as supplied by DFDS this morning.
Economy: Non refundable, amendment fee of £10 or 15EUR per amended leg, amendments subject to increase in fare. No refunds for cheaper sailings. Will be charged for all amendments including one sailing before or after at the port. Economy ticket will be charged at £25 or 30EUR less than Premium tickets.
Premium: Refundable up to 48 hours prior to departure (refund requests must be put in writing). No amendment fees but amendments subject to any increase in fare, Refund available if amended to a cheaper sailing more than 48hours prior to departure. Can arrive at port up to 72 hours before or after booked departure and travel at no extra cost subject to space. Premium tickets are charged at £25/30EUR more than Economy tickets.
This may not suit people who've been used to turning up early or late, and being put on the next crossing or people like us with a long journey and uncertain arrival times at Dover! Beware - your crossing may cost you more than you think.