Cancellations
If I failed to arrive on my intended day, I assume that my name would go into the little (but expanding) “black book” as a “no show”, but I wonder what would happen to my booking. At what stage should a warden consider my vacant pitch becomes available for
someone else’s use?
Comments
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But of course that would not apply to the responsible people who post on here would it ,as the site would have had a call,the wardens and ex wardens we know,say that there are very few "No,Shows"people will phone to say they cannot come,even after real disasters,including
partner deaths ,even on the day!! and its not unusual for the site to be contacted,after serious accidents by the police or hospital to advise0 -
How often is the Web Site updated, as a few tiws I have tried to book online it shows the site is full, if you call the site immediatley after trying online there are vacancies
Admiral
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Admiral I think that is often due to pitches being held back because of weather conditions. If the conditions are suitable they can be released at the last minute. Or as in your case when you phoned.
Not so sure Steve as we only try to book Hardstandings.
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Hi
If some one has a prebooked pitch they can gain access until 8pm on the day.If that person hasn't turned up by the time reception closes and there's no prior communication or an appearance in LNA, then the next morning when reception opens it will receive
a no show.Whatever people think of the 72 hour rule, my opinion as a warden is this has helped greatly in reducing folk who don't bother to turn up or phone the site late on the day. (I don't have figures sorry)
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interesting...how short was the period of notice before this?
many think the 72 hr rule is way too small as it is...
it might not be an issue for the club, as most of those pitches will get resold, but it really only helps those who can arrange to take advantage at pretty short notice....not likely to be those who operate around a work/holiday diary.
what was the 'free cancellations' period prior to the club changing it....?
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Would i then assume that one would always be available,even if it was the last one.
Lukey, as Moulesy has already said, if you have a booking then there will be a pitch for you. If you arrived late on a Friday on a BH weekend there may indeed only be 1 pitch left, but normally, if you arrive sometime during the afternoon, there will be quite a few more than 1 pitch to choose from.
Exceptions to this could be the popular sites such as Baltic Wharf and Rowntree, which are normally always full and so you may only have 2 or 3 to pick from.
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what was the 'free cancellations' period prior to the club changing it....?
There were no rules BB you could cancel 30 secs before you were due to turn up or not even bother. There were no penalties. I have no doubt there has been an improvement, I think the Club gave us the percentages a couple of years back. I would still like to see the latest figures though along with some indication of the number of cancellations before the 72 hour deadline.
peedee
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thanks, Peedee....one might ask, 'how could there not be an improvement' over their former 'rules'.....
still not particularly stringent, IMV.
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If we go back to pre internet booking days when deposits were taken the experience was that many people, if they changed their minds, just didn't bother to let the campsite know. So I suppose many more people missed out on taking up a possible free pitch.
It was also rumoured that in those days, if you paid a deposit direct to the site that is was possible to multi book campsites for the same dates. Technology has put an end to that and also made it much easier for the Club to take action against those that
misuse the booking system.David
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Before tinternet booking ,and when deposits were taken ,according to several known to me sources, it was not unknown for some "members" on long journeys to book several sites ,and stop at nearest. to when they had had enough, and not cancel the others, this is one good thing that has been stopped,so could be one reason "no shows" have reduced
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....so, presumably, the club would keep the deposit, mark the booking as a no show and resell the pitch.
nowadays, they can mark the booking as a no show and resell the pitch.
as Meatloaf might have said.....two out of three aint bad.
why anyone would pay deposits on several sites and then just not bother to take up the bookings seems odd.
I'm really dont get why making a financial commitment to a booking (or bookings) would (apparently) make it easier to break.
all logic and received wisdom says otherwise, irrespective of clubs 'figures'....
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Didn't know that you could book hardstandings.
Only at 5 trial sites.
peedee
No, you can also book a H/S pitch by booking a serviced pitch, on the sites that have them, although of course you'd pay more for that.
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....so, presumably, the club would keep the deposit, mark the booking as a no show and resell the pitch.
nowadays, they can mark the booking as a no show and resell the pitch.
as Meatloaf might have said.....two out of three aint bad.
why anyone would pay deposits on several sites and then just not bother to take up the bookings seems odd.
I'm really dont get why making a financial commitment to a booking (or bookings) would (apparently) make it easier to break.
all logic and received wisdom says otherwise, irrespective of clubs 'figures'....
BB
We are talking pre internet days here when everything was done by phone (landline) and post. There was no collection of reliable data as that would have had to have been done manually. The evidence came from reports by wardens who were really the only ones
that knew what was happening as they were at the sharpe end so to speak. The deposit used only to be £5 but later increased to £10 and even in those days some members were willing to sacrifice their deposit to suit their own needs which included not informing
the site about their change of mind. That seemed to be instrumental in the Club's decision to abandon deposits when they moved to online bookings.David
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I think a lot of members would find it useful and it could also reduce over booking, if a certain number of pitches are kept available as freedom to roam. This would mean that you could just drive without having to worry about being in a certain place by a certain time. Just play it by ear and when you feel tired, you look for a site to stay the night. That's what caravanning used to be all about. If pitches were always available, there would be no need to pre-book at all!
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can you really see someone in the 'pre-internet' days spending, say, £50 on five bookings and then not taking them up....
£50 would have been a large sum of money then....
i just cant see that taking away the 'commitment' from the member would 'encourage' them to take up more bookings....
seems 'bass akward' to me.....but, hey ho, its Christmas
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I can't remember exactly when online booking started but it must have from around 2004, maybe later, as we were at Hawes and I recall discussing it with the warden. £10 in 2004 has a current value of about £14. Therefore there will be some who think £10
is a relatively small amount of money in the scheme of things and if they had to give it up to achieve what they really wanted they wouldn't give it a second thought. However there are many of us who would consider it a waste to write that amount off!!!David
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Steve
I am sure you are right as I think my discussion with the warden was how it was all going to work. Another reason for them not taking a deposit was at the time the point of sale systems at HQ and on sites were different so there was an issue with seeing
whether a deposit had been paid when someone arrived on site.David
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I wonder whether there'll be any cancellations of seasonal pitches at Northbrook Farm, I'm on the waiting list for that.
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