In praise of dealers
I have to say how impressed I was with Highbridge Caravans over the Bank Holiday.
Finding some water seepage while away in Yorkshire, I phoned on Saturday to enquire when they might be open over the double holiday period and found out that there was a skeleton staff in on Tuesday, (the day we were due to return) and was booked in for
then with the comment that maybe not a lot could be done but it would be looked at if at all possible.
As it would mean going 100 miles past them and then having to return at a later date, I gratefully accepted this, along with an offer of hospitality within their grounds if I needed to stay until Wednesday to fix it.
Well, a problem was found and rectified and, due to our not being in time to make our storage before it closed for the day, we were plugged in to EHU and stayed overnight.
A big pat on the back and thank you to Steve and Mike at Highbridge. Makes you realise that customer service is alive and well in the Westcountry.