Hard standing booking trial
Comments
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the thing is, with the trial only being at a small number of sites, only members who visit these will see the new system...
having used it once, those members may not go back to any of the trial sites and the next lot of visitors might well be 'trial virgins' so might appear a little 'confused'....
had the trial been impemented at every site simultaneously, any returning member (at any site) would have been familiar with the 'new' process and would be less likely to appear 'confused'.
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Ref the "observation" by the club that direct EGH and site booking were down is probably correct , as when i booked a site in Dorset for next week the warden seemed pleased in her words "its good to talk"
And the other point about bookings up , but site nights down, that was mentioned some time back ,and a thought was that the higher than inflation price rise may have been a factor,
Another thought is that when some have been "complaining"on here about not allowed on empty hardstands were they on sites in the trial?
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I really cannot understand why anyone would be confused, even if they were not aware beforehand of the booking trial.
Most people will have booked ahead, and when booking they will have had to choose pitch type. That would be confirmed on the booking e mail.
Even if they had forgotten what they had booked, the warden would have reminded them at the check-in process.
Surely it is not beyond the intelligence of members to realise that they have to select a pitch of the type they have booked?
I would also think that where a member had booked grass, the warden would be reminding them of this and emphasising (where relevant) that all the hard standings were pre-booked.
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A bit off thread but the club do tend to shoot themselves in the foot with "trials"
ie. Has any one noticed any ref any where that Notgrove Bourton on the Water site had its closing date extended to this next W/End ?
It was tried in the past the same way , and did not carry it on as no one knew of it as it was not advertised
And it still does not show on next years storage and seasonal dates
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the club also stated that the trial was instigated in response to member requests to book a specific pitch type....
so, the demand appeared to be there...
the system to enable this was put in place and used extensively, even more so than previously
the members seemed happy and confident on arrival, due to the knowledge that they would get the specific pitch type required
despite the above pointing toward a successful trial and happy and confident members, the conclusion was 'member feedback confirmed that there was no overwhelming benefit to the majority of members to extend it'.....
i wonder which members have this sort of feedback, when it would appear that the 'happy and confident' members would surely have given positive feedback?
hmmmmm.....
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I really cannot understand why anyone would be confused, even if they were not aware beforehand of the booking trial.
Most people will have booked ahead, and when booking they will have had to choose pitch type. That would be confirmed on the booking e mail.
Even if they had forgotten what they had booked, the warden would have reminded them at the check-in process.
Surely it is not beyond the intelligence of members to realise that they have to select a pitch of the type they have booked?
I would also think that where a member had booked grass, the warden would be reminding them of this and emphasising (where relevant) that all the hard standings were pre-booked.
...Then on the other hand there have been several posts on here saying sites are always full,but when I and others have looked it shows availability because the poster had not scrolled down the page to other pitch types
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Something else that is really confusing. The majority of contributors to this thread seem to be generally in agreement
.yes, Spooky......must be the time of year....
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I expect the CC are only looking at pitches sold per night, they won't care who is on each pitch as long as enough pitches are sold. If it's not you, it'll be someone else.. ;-) Ah well, same as last year then, the CC's loss is the CC&Cs gain..
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Seems such a shame that they are scrapping this, after the IT people spent all year putting all the different pitch types (hardstanding and grass) on the booking system.
I guess that they'll have to take another year to remove them all again now......
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It comes as little surprise to me that pitch bookings are down. This has coincided with two years of significant price increases and extending of high season periods by CC.
Could this be the real reason for the reduction in pitch bookings?
(Incidently, the C&CC are reporting a 5% increase in bookings)
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It comes as little surprise to me that pitch bookings are down. This has coincided with two years of significant price increases and extending of high season periods by CC.
Could this be the real reason for the reduction in pitch bookings?
(Incidently, the C&CC are reporting a 5% increase in bookings)
...Bookings are also up with cc its nights that are down
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It comes as little surprise to me that pitch bookings are down. This has coincided with two years of significant price increases and extending of high season periods by CC.
Could this be the real reason for the reduction in pitch bookings?
(Incidently, the C&CC are reporting a 5% increase in bookings)
...Bookings are also up with cc its nights that are down
The number of individual bookings might be up, but it's the number of pitch nights booked that makes the difference to the Club's income.....and this reflects that people are booking fewer nights for each trip. That can only be due to cost, surely?
In the case of the C&CC, it appears that their pitch nights are on the increase - see here
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It comes as little surprise to me that pitch bookings are down. This has coincided with two years of significant price increases and extending of high season periods by CC.
Could this be the real reason for the reduction in pitch bookings?
(Incidently, the C&CC are reporting a 5% increase in bookings)
...Bookings are also up with cc its nights that are down
We only know this for the trial sites, dont we?
...unless, of course, you know different....
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It comes as little surprise to me that pitch bookings are down. This has coincided with two years of significant price increases and extending of high season periods by CC.
Could this be the real reason for the reduction in pitch bookings?
(Incidently, the C&CC are reporting a 5% increase in bookings)
...Bookings are also up with cc its nights that are down
We only know this for the trial sites, dont we?
...unless, of course, you know different....
Write your comments here...
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It comes as little surprise to me that pitch bookings are down. This has coincided with two years of significant price increases and extending of high season periods by CC.
Could this be the real reason for the reduction in pitch bookings?
(Incidently, the C&CC are reporting a 5% increase in bookings)
...Bookings are also up with cc its nights that are down
The number of individual bookings might be up, but it's the number of nights booked that makes the difference to the Club's income.....and this reflects that people are booking fewer nights for each trip. That can only be due to cost, surely?
In the case of the C&CC, it appears that their pitch nights are on the increase - see
here...Because of more bookings not because of longer stays,by the way it seems to read,,the same as cc
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Well I wasn't confused when I booked a H/S at Sutton on sea, neither was I confused when I arrived mid afternoon confident in the knowledge that I would be parking on a H/S. In fact I was extremly happy about the whole process
I wasn't happy to arrive at one site just after noon having booked months in advance to find I had to park on soggy grass
because I wasn't happy I wrote to CC telling them so (3 years ago) I was very happy when I read that a trial was going to take place. I am once again not happy that the CC have decided to scrap something that the majority of members have been asking for, nay pleading for longer than I've been a member.If the club think that I will use one of the serviced pitches to guarentee me a H/S then they are living in cloud cuckoo land, maybe I'm a cynic to even mention it but is it a way to make more money while providing (in their eyes) what members have been asking for.
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I doubt it, TG, as serviced pitches are quickly snapped up anyway.
I've no doubt the trial did cause confusion but it wasn't amongst the customers.
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I doubt it, TG, as serviced pitches are quickly snapped up anyway.
I've no doubt the trial did cause confusion but it wasn't amongst the customers.
Not so sure about being snapped up we've been on a few sites that a number of service pitches have been empty and H/S are full, one site the warden did say why not go on a service pitch if you don't like grass. My answer was " oh don't I have to pay extra
for that" "yes he says" "no thanks" as I say maybe I'm being cycnical I just think, they know folk WILL book a serviced pitch just to guarentee a H/S for the CC this is a win win.0 -
I wasn't confused when we arrived at Woolacombe Sands earlier this year and the specific sea view pitch I had booked (with hardstanding and fully serviced) was there waiting for us.
Equally, I wasn't confused when we moved on after a week to Sandy Balls in the New Forest and again our fully serviced, hardstanding specifically chosen pitch (after discussing our requirements with the helpful staff) was again there waiting for us.
I was a bit confused as to why both these pitches were considerably cheaper than nearby CC sites with fewer facilities though!
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How does that work?
Simple. I want hard standing and to stay from Monday until Monday morning (7 nights) I want hard standing - oops the HS are booked up over weekend. I will book 5 nights then and move on
this only works if you moved to a site NOT in the trial, where you might grab a HS at the weekends ONLY by relying on first come first served and arriving early...
moving to another site IN the trial (or post roll-out) would probably raise the same issue....booked HS.
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Couldn't make it up JVB
