The perpetual CL

nelliethehooker
nelliethehooker Club Member Posts: 13,644 ✭✭✭
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edited April 2016 in Certificated Locations #1

Every time I search for a CL by name that of a totally unrelated CL appears at the bottom of the list. I imagine that this alsomis happening to others. I won't advertise the name of the site but can't for the life of me see why it shou;d be occuring. I have
e-mailed the Comm. Manager to see of she can come upwith a reasonable explaination.

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Comments

  • frontdoorlocked
    frontdoorlocked Forum Participant Posts: 12
    edited April 2016 #2

    I've noticed this too, when searching for the CL we stayed in over Easter weekend Undecided

  • susanb
    susanb Forum Participant Posts: 23
    edited April 2016 #3

    Well that makes three of us!  Glad you mentioned it nth, I was thinking of starting an "Is it only me...?" thread!

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,485 ✭✭
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    edited April 2016 #4

    Thanks for not doing so Susanb as threads with the title "Is it only me" are meaningless when you look at the index and are usually amended to give a clearer indication of the subject.  I appreciate your frustration though. Wink

    300 siggy photo 6b161378-22ab-47bd-97dd-22af5e8f67ba_zpsbtkpqljt.jpg

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited April 2016 #5

    Not happening to me! Have you loaded a new programme Nellie? Could be linked to this, knowing the vagaries of this website!

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited April 2016 #6

    Nells, I just tried it, I chose 'Rose Cottage' to look for & 2 came up. It's working with ipad ok. 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited April 2016 #7

    That's what I am using as well Rocky!

  • AlanGL7
    AlanGL7 Forum Participant Posts: 113
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    edited April 2016 #8

    When I put Rose Cottage in then 2 do indeed come up in the drop down but if you proceed to Search then you get 3 with the 1 that doesn't belong at the top....'cos its in alphabetical order.

    This looks to me to be a straightforward error and is unlikely to be browser related.

    Alan

  • paul56
    paul56 Forum Participant Posts: 937
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    edited April 2016 #9

    We're off to Ninn Lodge Farm, Kent on Monday - we I did a specific search for that site I get 4 other CLs arrive too on the search list from all over the country???

    But I do get a rogue one from the West Midlands regularly turning up on searches...odd.

  • Fisherman
    Fisherman Forum Participant Posts: 2,367
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    edited April 2016 #10

    Why cant you look at CLs by numbers which are in the book>?

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2016 #11

    Hope it gets sorted, I typed in a CL in Cornwall that we sometimes use....first site which appeard was the one mentioned in the West Midlands, then the one we know then another unrelated site! It should be just the one site so obviously something has gone
    wrong, Pleased to hear you have e mailed the CC nellie.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited April 2016 #12

    I have just searched for Flagg Hall, and it came up first in a list of 2 with the other being the dreaded one!! I than tried to search for Wood View CL and got a list of 3 with the dreaded one first followed by 2 Wood Views!!
    UndecidedVery strange.

    I received an automatic reponse from HO saying that thay "got the message". Wonder what will be the outcome when someone gets into the office on Monday and reads it. Perhaps I'll get a reply but I'm not holding my breath.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2016 #13

    I think they'll have to sort it Nellie, it's a major fault and needs attention! Roll on the new web site...Worried

  • DaveandVicki
    DaveandVicki Forum Participant Posts: 192
    edited April 2016 #14

    Just tried searching for three different CLs, all three searches came up with the West Midlands site.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited April 2016 #15

    Not happening to me! Have you loaded a new programme Nellie? Could be linked to this, knowing the vagaries of this website!

    It seem, tda, that you are the odd one out this time, fortunately. I have uploaded Windows 10 but it was happening before that, and continues to do so. I wonder if it is peculiar to Google Chrome, though?

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited April 2016 #16

    I think they'll have to sort it Nellie, it's a major fault and needs attention! Roll on the new web site...Worried

    Well that was due in the "first quarter" . Yet again they fail to deliver.

  • Manorbungalowcl
    Manorbungalowcl Forum Participant Posts: 21
    edited April 2016 #17

    Just done the same. Searched for Manor Bungalow CL in Lincolnshire  and not only that one, but came up with one in the West Midlands! Not fixed.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited April 2016 #18

    Just done the same. Searched for Manor Bungalow CL in Lincolnshire  and not only that one, but came up with one in the West Midlands! Not fixed.

    Doubt it will be fixed before Monday, and as it has been going for a while, and was mentioned in a previous post, it could well be after the time cows come home.Wink

  • bestboy
    bestboy Forum Participant Posts: 302
    edited April 2016 #19

    I 've got the idea of this thread but what is an "alsomis" ? I thought typo but can't work it out 

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited April 2016 #20

    Why cant you look at CLs by numbers which are in the book>?

    I think that the arguement from HO is that every 2 yrs a site's number will probably change. what this should cause a problem on a computer driven system beats me. However they are supposed to be the experts.Wink

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited April 2016 #21

    I 've got the idea of this thread but what is an "alsomis" ? I thought typo but can't work it out 

    BB it was supposed to read "also is", but I am prome to try typing too quickly and occasionally insert a letter from the bottom row when I mean to hit the space bar.  

     Hope thismhelps. Wink

  • kellysdad
    kellysdad Forum Participant Posts: 73
    edited April 2016 #22

    Looks as this might just be a problem with English sites. I looked for our own CL last night and it came up no problem. I then looked a few minutes ago for a CL we use near Edinburgh but didn't put in the postcode and got it and the one along the road but
    nothing else. I am now using Windows 10  but not with Google so can't blame it on them. Kellysmum

  • AlanGL7
    AlanGL7 Forum Participant Posts: 113
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    edited April 2016 #23

    I'm also getting the identical problem with Scottish and Welsh sites and I'm getting the problem with Chrome and Firefox on Windows 10 and on my Android tablet. The problem occurs when you enter the name of a CL and nothing else and then select the Search
    button at the bottom of the screen. The expected CL's are displayed along with a CL from the West Midlands that shouldn't be there.

    Alan

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited April 2016 #24

    Perhaps they had to code the app with at least one CL being returned on a search to prevent an empty string and just picked this one at random.

  • CholseyGrange
    CholseyGrange Forum Participant Posts: 289
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    edited April 2016 #25

    Hi Cyberyacht.  My experience as a CL owner is that when I reported an issue about the app not showing our CL (Cholsey Grange) when searching on EHU, the issue was acknowledged by HO and then fixed within about 10 days.  As with all IT issues, they need
    to be understood, fixed and then tested before release.  I realise there are more issues to be fixed, but I think that HO is working hard to get this right.   On a related note (as I have said elsewhere) if you (or any other member) have / has strong opinions
    about the clubs policies or how it does things and really want to help the club, then you can apply to become a 'Nominated Member' of the Club Council.  The Club is run by it's members as you'll find if you look at the  section called 'How
    the Club is run    ' on the main website.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited April 2016 #26

    CY this is occurring when I search using  the full web site and not the app. It could well have been occuring from before the time that the app was introduced. I thought it was just a short term anomily but it has persisted for quite a while now.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited April 2016 #27

    I have had a response from Rochelle:-

    Thank you for your email. I’m afraid I’m not really sure what you mean by your previous email. Would you be able to send a link or a screenshot of the problem? That way we can work on resolving this problem for you quickly.

    If I knew how to send a screen shot I would have done so, but being unable to I did another search and the same result ensued, so I've sent her the link. All I hope is that when she opens the link it shows both the CL I searched for and the other unwanted
    one. Will keep you all updated.

    :- 

  • frontdoorlocked
    frontdoorlocked Forum Participant Posts: 12
    edited April 2016 #28

    Thanks for the update Nellie,

    That pesky West Midlands site is trying its hardest to get noticed Wink Smile

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
    100 Comments
    edited April 2016 #29

    Hi everyone,

    Sorry to hear that so many of you have had this problem. It looks to be an error the CL site page in question. I've notified our IT department and will let you know when this has been rectified.

  • oakapple
    oakapple Forum Participant Posts: 45
    edited April 2016 #30

    Well nth, at least you got a reply. I emailed them on 1 April and no reply yet, perhaps they thought it was an April fool :-)  I think they have misunderstood and don't realise that any CL searched for  by name comes up and includes this CL.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited April 2016 #31

    Deep joy!Undecided Having tried the name of CL only route when searching, lo and behold, the wonders of Wolverhampton!  Never mind, at
    least one CL owner is getting some great publicity via Club. I bet a few others could wish for such service! 

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