Red Penant, and break downs on French motorways.

bungee
bungee Forum Participant Posts: 4
edited August 2016 in Club Products & Services #1

Hi going on our first trip to Spain with our caravan and was wondering what is the procedure if you break down on a French motor way, do l call Red Penant, or do l have to use the emergency roadside phone.

thanks in advance.

Comments

  • Unknown
    Unknown Forum Participant
    edited August 2016 #2
    The user and all related content has been Deleted User
  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
    1000 Comments Photogenic
    edited August 2016 #3

    Never broke down there so never thought about it but if you are worried I would ring the club and ask.

  • dave the rave
    dave the rave Forum Participant Posts: 806
    500 Comments
    edited August 2016 #4

    French law is that you use the emergency phone which connects to the police.They arrange a tow off the autoroute to a place of safety (local garage!)You then phone Red Pennant and they will sort everything in the local language.When my son in law broke down
    on the autoroute a few years ago I was very impressed with the service from all parties.Hopefully you will not be in a position to have to experience it!!!

  • bungee
    bungee Forum Participant Posts: 4
    edited August 2016 #5

    Thank you Deleted User User, Wildwood, and dsweetman for your feedback.

    bungee

  • DS3
    DS3 Forum Participant Posts: 108
    edited August 2016 #6

    Yes that's right, with any breakdown company, RAC, AA, Red Pennat ETC, if you breakdown on a French motorway you can only use the breakdown service that covers that motorway, they will charge you but you claim it back from your breakdown service. 

  • bungee
    bungee Forum Participant Posts: 4
    edited August 2016 #7

    Thank you also DS3 for your reply, just got back from Spain thankfully didn't have to use breakdown insurance or services.

  • artyboo
    artyboo Forum Participant Posts: 457
    edited September 2016 #8

    We have just used this service; 48 hrs before we had to catch the Eurotunnel home. We used the SOS box, were towed off (etc). Were provided with a replacement tow car because ours could not be fixed within time scales. I WAS going to start another discussion
    entitled, 'Credit Where it is due'. We are really very impressed with the service we got and this time it was worth its weight in gold. Reading this, I am happy that there is a chance of claiming back the two fee [€350].

Categories