Charges for not booking the ferry through CC

Allportfamily
Allportfamily Forum Participant Posts: 7

Hi everyone Hope you all had a wonderful summer.

I just want to raise the point that I think its a bit unfair that CC charge a nominal fee for booking a campsite in France through them if you choose not to book transport through them and cannot book sites on line without the transport.

I used Tesco clubcards to book the shuttle.

1. Because we take the dog and its quicker 

2. because in times of recession etc. etc. we try to save every penny we can.

I like the CC and use them alot and booked my French site through them for 2 weeks and paid a deposit and a charge for booking my own transport ( I think it was £25).

On arrival I was told I could have booked direct, not paid anything until I arrived and not paid the admin fee all with a quick email!

Come on CC you need to be doing better than this!