New WiFi system

billnk
billnk Forum Participant Posts: 29
edited April 20 in UK Campsites & Touring #1

Just back from our first trip of the new season.  Has anyone found the new WiFi system seamless?  We took advantage of the free one only to find it was dropping out.  As we needed something a bit more stable we paid the £15 and took note that only one device could be used at a time - so the wife disabled her WiFi.  Didn't matter how hard we tried, no connection longer than a few seconds was made. Cue telephone calls to helpline (who said they'd had problems at our pitch already and they'd contact the 'network team' to reboot) several days of trying and we eventually gave up (we only wanted to check something not download any films etc).  An email has gone to camc wifi team requesting a refund, won't be using it again.

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited April 20 #2

    My only surprise is that you parted with money despite finding the 'free' service to be lacking. Most people who need to rely on the internet seem to make their own arrangements by using the mobile network. You’ll find similar threads if you search around.

    Hard luck. I hope you get your refund.

  • peedee
    peedee Club Member Posts: 9,381 ✭✭✭✭✭
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    edited April 22 #3

    Not had any problems on the two sites I have used so far this year.

    peedee

  • SteveL
    SteveL Club Member Posts: 12,297 ✭✭✭✭✭
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    edited April 22 #4

    Also not had any problems on the free side, apart from the slight faff of getting back on when your hour times out if you are using it at the time. On my pad the internet just stops working with no announcement and you are still connected but with no bandwidth. I find it necessary to tell the pad to forget the network, then rejoin it again. If you have come back to it, after say a day out, there is no issue. It puts up the rejoin screen as soon as you try to go online.

  • billnk
    billnk Forum Participant Posts: 29
    edited April 22 #5

    Thanks for your responses.  It just kept sending us back to the "pay" page, guess we were unlucky in finding a spot that wasn't working well.  No response from camc yet about our refund! We usually use our data allowance but there's one of our apps that only connects via a strong WiFi signal, so we'll have to re-think what to do next time.

  • SteveL
    SteveL Club Member Posts: 12,297 ✭✭✭✭✭
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    edited April 22 #6

    We usually use our data allowance but there's one of our apps that only connects via a strong WiFi signal, so we'll have to re-think what to do next time.

    If you have a pad as well as a phone couldn’t you run the App on that. On the phone when I go to download something I get a warning that I am downloading over a cellular network and using my data. However, when I tether the pad I get no such warning. I have always assumed this is because it doesn’t  know and as far as it’s concerned the 4/5G is just WiFi. As to strength the 4/5G is normally better than anything the CAMC will provide, even on their paid for service.

  • Chelty
    Chelty Forum Participant Posts: 48
    edited April 22 #7

    Getting 0.98 Mbps download and 0.80 upload at Hurn lane.

  • GraemeL
    GraemeL Forum Participant Posts: 5
    edited June 23 #8

    When it works it is good, but the premium WiFi is not as the club advertise.   It clearly cannot cope with large numbers of people using it in the evenings.   I was not able to get more than .5mbs at Brecon last night.   There are also blind spots on some sites.  I don’t mind paying for an annual pass as mobile signals do not always work in some areas but the club really need to address the issue and make sure members get what is promised.

  • Chelty
    Chelty Forum Participant Posts: 48
    edited August 15 #9

    Just trying to access camc website (discussions) using camc free wifi. 

    Average response time - 3 minutes !! (if I get a response at all !) 

    According to ookla speed test download time is 0.24Mbps, upload 0.91Mbps 

    It seems to me that the new wifi system is far worse than the system it replaced. 

    Only managing to post this by using my phone.

  • ClubMemberF25A32E8FB
    ClubMemberF25A32E8FB Forum Participant Posts: 1
    edited August 15 #10

    I joined for the year, which was a good deal.  But the wifi at Carnon Downs was atrocious.  Every time I logged on I would open something and it dropped out. I mean I managed as I wasn't on it that often but was so annoying.

  • richardandros
    richardandros Club Member Posts: 2,680 ✭✭✭
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    edited August 15 #11

    I've only tried the free version once - and that was at Sandringham this June.  I was getting 1Mbps download!  Absolute rubbish - plus I am always concerned about security when using such public systems. My own set-up of a TP Link router, Poynting aerial on a 10' mast was giving me a consistent 90Mbps download last month at the NYM site near Whitby - which is hardly one of this country's most populated areas - and it's been there or thereabouts at virtually every site we have been to in the last few years (apart from that particular pitch at Sandringham!). Well worth investing in your own system IMO.

  • Chelty
    Chelty Forum Participant Posts: 48
    edited September 9 #12

    At Seacroft download wifi speed is 0.92Mbps; upload 0.98Mbps.

    BUT - although I can connect using my laptop my ipad resolutely refuses to connect.

    Just get :- Error code : 72213ce137ee3728976a638e04013f73

     

    According to the CAMC help info I am supposed to contact BT on the phone to resolve the issue.

    What a waste of time  - don't think I'll bother.

  • Blackmagic
    Blackmagic Forum Participant Posts: 2
    edited September 18 #13

    I've tried the free WIFI and the paid one on several sites, both are absolute rubbish and not fit for purpose. Frankly reading through the comments I'm amazed that the club continue to promote this. The previous system was much more reliable and stable. Using this I could stream on my firestick with no problem at all. I now use my mobile phone as hotspot.

  • Hja
    Hja Club Member Posts: 846 ✭✭
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    edited September 18 #14

    I suppose if you only use sites which have Wi-Fi it might be worth using the club system. We use a whole range of types of sites from Aires to full fat sites. We want internet that works, both on site and on the road so we have our own MiFi system with a Smarty sim card which we have been very pleased with. For our data use, email, web browsing, bit of you tube viewing, we pay £8 a month which can be paused over the winter when we don’t go away. I too am not keen on public Wi-Fi and I don’t want to get into VPNs. 
    The other benefit is that as our van sits in front of the house we can access the van Wi-Fi from the room at the front which we use as a home office. Was really useful when we had problems with our home internet.