Repair issues Bailey Unicorn

ScreenName74FA3C38D0
ScreenName74FA3C38D0 Forum Participant Posts: 1
edited January 2023 in Caravans #1

Hello all. We unfortunately damaged our van in Easter 2022 and although insurance claim approved the van is still not repaired. This is down to a shortage of parts according to Bailey. My repairer has said the service from Bailey is horrendous. They have had sorted other vans such as swift in the time we have been waiting as no issues with parts with them. Is anyone else having similar problems. I’ve escalated to aftercare at baileys and waiting a reply 

thanks 

Comments

  • Vincevan
    Vincevan Forum Participant Posts: 51
    edited March 2023 #2

    Hi

     

    Perhaps a stiff firm letter to Bailey requesting information regarding parts supply and whether the repair could have been carried out by now might work.  Worth a try.  We had probems getting our Auto Trail motorhome repaired under warranty and it was a constant "story" of unavailability of parts from the repairer.  The stiff letter did eventually get things moving.

     

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