Can I move a booking?
If I move a booking from one site to another for exactly the same dates will I loose my deposit or will it just move over to the new sit booking ?
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As I understand it, if for exactly the same dates you don’t loose your deposit. Although I suppose if the new site is more expensive an additional payment to bring the deposit up to 20% might be required.
from the booking experience web page:-
Want to change campsite while on holiday? If it’s for the same dates, that’s fine, you won't lose your deposit.
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So the "move without penalty" doesn't enable you to shift dates, only location. I would imagine that the majority of requirements to alter a booking would be to change dates rather than location so, for the most part, deposits, it would seem, are "non-refundable". Have I misunderstood?
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No you have not misunderstood.
There wouldn’t really be much point in deposits if you could just decide not to go 3 days before and re-book for dates several weeks hence. However, there are probably quite a few who would like perhaps to stay on the site they are on rather than move and that is possible without penalty. We have certainly done that within the 72 hours under the old system without reprimand.0 -
The main purpose of deposits is to enhance to company profits even though they say its a non profit "club" and please dont tell me its what we all asked for ! There is no sensible argument why adjusting dates on a current booking should involve a financial penalty i.e. on a 4 night stay change the arrival from the 1st of the month to the 2nd and forfeit the deposit allocated to the 1st even though still paying for 4 nights.
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I disagree on a couple of points. Firstly, club 'profits' are ploughed back into the sites network. There are no shareholders to pay so there's no point in amassing profits.
Secondly, there is every point in not transferring a deposit to a booking amended to different dates. The original booking was for set dates and if you alter those dates, whether by 1 day or 3 months the original booking contract is broken. If alteration by a couple of days is allowed, why not alteration by a couple of months? You can see where it leads. It is a deposit for set dates and the answer is to not amend those dates within 21 days of arrival.
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I much preferred the old system. However, we are stuck with what we have. Whilst I agree that minor changes, like you highlight, should be permitted, how far would that be allowed to go. Would you think moving Friday - Monday to Tuesday - Friday OK, if done only a few days before. There is clearly scope for misusing the system if excessive latitude is allowed. Even with deposits and the 21 day cut off the CAMC has some of the best T&C’s going. It’s just a shame they aren’t a little clearer.
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The old system was crazy - members were booking something or anything, then changing the dates, or changing the site, or changing their minds, or going somewhere else, or looking at the weather forecast and staying at home. The new system is a gentle nudge to persuade members to get it right first time.
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You are spot on 👍The USP has gone. I am yet to meet any one on site who think the new booking system is an improvement for many different reasons. The current 3•4 star rating on Trust Pilot down from 5 is a good indicator of disapproval and the figure would be even lower if it wasn't for the random site only reviews. As for the issue of profits I believe at this time a couple of years of "break even" budget policy would go a long way in helping members through a difficult period.
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However, there are probably quite a few who would like perhaps to stay on the site they are on rather than move and that is possible without penalty. We have certainly done that within the 72 hours under the old system without reprimand.
I wonder now that they are talking DP if adding a couple more dates to an existing booking, will that be at an inflated price or at the price when you made the booking.
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Wasn't really thinking a year ahead.
More like you booked it a month before, then decide once there you like it and want to stay for more days.
If DP comes in it could mean it might be cheaper if the site isn't that busy or on the other hand it could be like the C&CC and be dearer as it's considered a last minute booking.
I think we all understand that if there has been a price increase in between the two then of course it will be dearer, same as if it has gone into a higher price band.
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Wedgy, Sainsbury’s sells carrots and CAMC sells caravan pitches. Does it really matter to me or you which way either company is heading, or if the staff of either company is disillusioned? I can always get the carrots somewhere else. It’s not my problem.
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Very strange analagy. Sainsburys doesn't purport to be a not for profit club or charge £57 / year membership neither does it charge £45 (average cost per night per pitch)for the carrots. It does matter to me when the CAMC is behaving in a manner never before seen and not in the average members best interests IMO.It is also important that staff for any business are "on board "and in agreement with its modus operandi.
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and not in the average members best interests
An interesting comment. What are the members best interests? Surely they will vary? Who is that average member? Whilst I might not particularly like what they have done, for the average member who just wants to book a pitch for the weekend without planning a year in advance, it would seem to be in their best interests and as it’s only a weekend, they probably aren’t that bothered that it costs a bit more.🤔
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There used to be a regular poster on this forum that liked to voice the perceived concerns regarding "dissolutioned" staff. The club has a very good system in place regarding the staff's welfare and mental well being. I might suggest they engage in the benefits supplied to them as it sounds they clearly need to. It's a job of work, if anyone is unhappy in their work there are people to talk to about it, or, there are many other employers in the leisure industry.
Regarding your OP, the easiest way, and I've done it myself, is if the booking is outside the 21 day window to just cancel it, get the deposit back and rebook. You can't book a site without looking at availability anyway so you can't really transfer.
JK
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