Towing vehicle

TyandMaggie
TyandMaggie Forum Participant Posts: 38
edited January 2023 in UK Campsites & Touring #1

Hi everyone 

could I please ask , does anyone tow a caravan with a ford custom dciv?
We have just changed our vehicle to one and I can’t book anything as the club booking system is saying it’s too big , but we have seen bigger towing vans on sites? We have a coachman pastiche 560/4 2010 , for the past 12 years we have towed with a freelander 2 and the same van , can anyone please advise 

maggie

Comments

  • peedee
    peedee Club Member Posts: 9,383 ✭
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    edited January 2023 #2

    It should not matter what you are towing with, it the dimensions of the caravan (shipping length) that matter not the whole outfit.

    peedee

  • TyandMaggie
    TyandMaggie Forum Participant Posts: 38
    edited January 2023 #3

    This is what I thought I have tried different sites and it’s coming up the same saying outfit size too big 

     

  • Unknown
    Unknown Forum Participant
    edited January 2023 #4
    The user and all related content has been Deleted User
  • KjellNN
    KjellNN Club Member Posts: 8,667 ✭✭✭
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    edited January 2023 #5

     Very strange!

    I looked at Bridlington, selected your date, put in van up to 5m and our caravan, which is 8m, and there was no protest about size.

    What type of pitch were you trying to book?

  • TyandMaggie
    TyandMaggie Forum Participant Posts: 38
    edited January 2023 #6

    I have tried , hard standing with awning , grass with awning and both with out awning , tried Bridlington, Sutton on sea & hawes exactly the same results , I,l give the club a ring on Monday if I can’t book anything by then x

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,040 ✭✭✭
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    edited January 2023 #7

    Just stick 5metres in for length of tow vehicle. It will be the stupid new software package that’s designed for overseas. Hope you get it sorted👍

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited January 2023 #8

    It looks like ticking "van" rather than "car" produces the red message box. It might be due to the use of the previous European booking system which has not been properly adapted for uk bookings?

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited January 2023 #9

    That doesn't work either, tda. It is the tow vehicle type that is causing the statement in red. I put in a car of 6 m length at Altneharra, just as an example and it was ok, but changing it to a van and the red banner came up!! Guess T&M will just have to phone HO to clear up the issue, as it obviously another problem with the new booking software.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,040 ✭✭✭
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    edited January 2023 #10

    I would just stick anything in to be honest, unless you have a huge caravan or MH, it doesn’t really make much difference. We seldom put right info in for our MH, always go longer as we are wary of being shoved into some micro pitch, like some of those at YRP. And we have towed with more than one of our cars in the past. So long as your sleeping unit isn’t longer than the limit for the site, it doesn’t really matter.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,040 ✭✭✭
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    edited January 2023 #11

    Sounds like it Nellie☹️ Things just get better……I don’t think. Pity the poor staff dealing with all this. Five months into new system and it’s still giving grief🤷‍♀️

  • KjellNN
    KjellNN Club Member Posts: 8,667 ✭✭✭
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    edited January 2023 #12

    Ah, it is only when I press "continue" that the red box appears.  Very strange.   I would just select "car" .

  • TyandMaggie
    TyandMaggie Forum Participant Posts: 38
    edited January 2023 #13

    Thank you all , although I haven’t been able to book I have stopped panicking and thinking we have made a huge mistake buying the van rather than “a car” I tried doing it and putting car down rather than van and it didn’t come up red so like you,v said it has to be a issue with the system , I,l ring on Monday , I know there are bigger vans and caravans used on sites so just couldn’t understand my issue and thought they had changed the rules and I had missed it 

    thanks again all

    maggie x

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,040 ✭✭✭
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    edited January 2023 #14

    You are welcome Maggie, there’s usually a way round the new booking system somehow. Have a good trip.😁

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