Trying to find a CL
I have been trying to find a CL using the new app what a waste of time bring back the old app
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Easy enough to find if you use the old search on the website https://www.caravanclub.co.uk/uk-holidays/uk-search-and-book/certificated-locations/ I appreciate it maybe more difficult on your phone but it seems the Club are trying to iron out the main Club site booking on the App and website before before they start to update the CL side and have suggested members visit the original search.
David
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I couldn't agree more. We had a perfectly functioning app 6 months ago. We're on an 'off grid' CL returning to Sussex from seeing family in Shropshire and we've been trying to research a few more stops en route but it's almost impossible on the app.
The map is still slow and stutters. The information still takes an age to load and it's a horrible experience. If other apps like Search for Sites, ACSI and Camper Contact etc can manage it, why can't this club?
This is 2023 not 1983.
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All more reason to keep the Site Directory and the map close at hand when touring, instead of chucking them in the bin and relying on the internet for your searches.
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I'd rather use my payload for more essential items, rather than (often outdated) bulky guidebooks.
Many sites and CLs offer more information online, updated reviews and the ability to book and pay. This new app must be as frustrating for them as it is for those of us who enjoy touring and planning on the road (as we were previously able to before the disastrous new app came along).
Like I say, this isn't 1983.
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If you are worried about the weight of a SD and map affecting your payload you could just carry one less wine bottle and pick a fresh one up when you finish the one you have!
I didn't realise that the app has been with us since 1983!!
If you can't use the new app efficiently how are you going to identify those CLs which have all the bells and whistles you mention!
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I'd rather use my payload for more essential items, rather than (often outdated) bulky guidebooks.
It would seem that that very outdated form of information and reference giving, the Site Directory guide, was the more essential item.
Boy, you must be very close to your payload if a mere "essential" guide book puts you over.
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Perhaps try another research method? It’s been well documented that the App is still difficult, so try the website on your Smartphone? This is now working a good bit better, and if you access the CLs as documented on the New Booking System thread (at least a dozen times I think now), it will get you to the old CL search.
Moaning on here gets you no further, but leaving comments/review on Trustpilot does usually get a response. By the way, SearchforSites usually does bring up CLs, so if you are using this, you ought to be finding something🤷♀️
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Lots of people moan on here and on TrustPilot at the first sign of difficulty with the CAMC app, , but the search box on the Club website will find CLs, and all the other sites such as Pitch Up, Search for Sites and UKCampsites.co.Uk will find most of them, - and Google will find anything and everything if you ask nicely.
But having toured 20countries (with and without a caravan) I never needed an app for any of them - so why are some Club members so wound up about having an app? If you can’t make the app work just delete it and select your CL some other way.
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But having toured 20countries (with and without a caravan) I never needed an app for any of them - so why are some Club members so wound up about having an app? If you can’t make the app work just delete it and select your CL some other way.
Possibly because the CAMC have an App and they are used to using them. Most of the site ones I use have additional functionality, such as allowing you to save favourites and often function offline, updating data when they have a connection. This avoids the need for bulky directories just in case you can’t get an internet connection. Personally I like them, but they do have to work and not just be another way to access the web site
Oh I forgot there is a bit of functionality in the new App that is useful, it allows you to save your digital membership card in My Wallet for offline use. However, that’s about it, the App won’t even show that without an internet connection.
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Was it more reliable? Usually it went out of date pretty quickly needing replacement or supplements annually.
It is not just about carrying one book but several if you take into account all the guides and maps one ends up carrying. These daysI have access to all of these on my phone or tablet both on and off line. They can be kept upto date regularly, certainly more than once a year and they give more funcionality and can be searched easilly and rapidly. This is the 21st century after all.
The current App is dire and a waste of memory and needs a total rethink. If it wants to produce an App, at least make it workable or don't bother. I have taken it off my phone and won't be putting it back until a better one is produced
peedee
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In the early 80’s we couldn’t make an emergency call from a map book, I can from where my mapping is held👍🏻.
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With modern technology it all depends on the area you are in if it works,? in the distant future it may be available. nation wide but unill then a book is far more reliable and as for emergencies?
This morning my tablet I am using is buffering on all websites because of poor Internet in this area (at home)and as for phone signals the only network that most find works in this area is Vodaphone all others it is only usable for voice calls for most people is from upstairs
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Our internet contract has a minimum speed, if they can’t meet that consistently they have to pay compensation. In our case it’s 50 MB download, we normally get 70 MB. If your not getting your contracted speeds you need to start harassing them. Sometimes the problem is just down to a poor connection, water in a joint in our case, where it went into the ground from the overhead post.
As to mobile, it might not be universal but it’s not far short with a couple of separate networks on your phones. O2 and EE in our case. We traveled all around France and the north of Scotland last year and the only place we couldn’t get a good signal on at least one was Clumber Park.😂 Recently I have noticed my phone showing 5G in more and more places, so that appears to be expanding fast.
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Not in Clumber Park it won’t. The emergency facility just means your phone will work on any available network for 999 calls. If there are not any networks available it won’t make a call. Fortunately there are very few areas where at least one of the networks does not have coverage.
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JV, Virgin media covers WGC, gives excellent speeds. You might want to consider looking at a new internet provider? You can get some great deals, some excellent coverage. At the moment I have a free 5G contract sim, and this is plenty for me for what I want to do when away. I use an IPhone SE, so can pick up excellent coverage most places, including in certain locations in Clumber Park (but not on the Club Site). It will simply lock onto whichever signal from whichever provider it will find, EE, Virgin, etc….. OH has a Lebara, and that does the same, only with a huge data allowance.
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The problem with virgin media is the price
offers are only short turn and at the moment we have a full Internet and and landline anytime calls as most know we are in a mobile phone black spot from sky for £18 per month which when we are away is not of much of a lossI had an anytime annual package that as fine if not used often but with OH as she is, it was working out expensive
Ps last night I could only contact.my daughter via texts on both EE and 3 networks ,so used the landline to her mobile to talk to her
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It is a known problem where we live, the transmitter masts for all except Vodaphone are it seems in the area of where Tesco have their headquarters we are below the height of Digswell Railway Viaduct in the Mimram Valley which it seems tends to severely reduce signal strength
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Unless you carry your own in car wifi set up then it don’t really matter👍🏻🙂
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Starlink uses satellites that give folk in super remote areas access to good WiFi access, its a wonderful innovation👍🏻
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Yup👍 We use a cottage in the Scottish Borders, zilch in terms of any signals, you have to climb a hill half a mile away to get a phone signal. Satellite wifi had been installed on our last visit, brilliant👍
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Super strong too-the last one I saw was 140mbps down & 40 up👏🏻👏🏻. I get 70 & 25 & that is fast so 140 & 40 is lightening Mcqueen territory😂
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Just book your chosen CL as the handbook tells you.
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