Pre-arrival texts

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  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2022 #32

    so ...  someone turns up 10 mins early (at somewhere like NYM where there is a long access road off the main road) and refuses to turn around & go away for 10 mins. What happens then? That mythical lay-bye might have been full of HGVs having their dinner. Do you suggest their membership card is shredded or suspended for a set time?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2022 #33

    Not before time. , possibly less adverse comments to site staff😏🤔

    There will still be posts from those who have been to sites where arrival times are different but are part of the lease agreement from the owners 🤔

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2022 #34

    Where we are some arrive earlier than 1300  they then get booked on site from 1300surprised At St Neots and Sandringham CCC sites the same happens and has happened longer than this club it is accepted by the memberswink

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited July 2022 #35

    There really is no reason or excuse to arrive before the advertised time. Some peoples behaviour has been absolutely shocking, so re your last sentence, as a last resort possibly yes.

    JK

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited July 2022 #36

    There are still a small number of sites that have differing times, Edinburgh, Coniston and Tewkesbury come to mind. However at some point this year they will all be aligned to 13.00

    JK

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited July 2022 #37

    I have just clicked back to page 2 of this thread and can’t see a reason for the change to 13:00. 

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2022 #38

    but sometimes traffic flows better than expected. 10 mins early might be pretty good if you've travelled a fair distance .... and as above, these mythical lay-byes are generally just that. Not excusing bad behaviour but some staff have a holier than thou attitude ...

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited July 2022 #39

    You’re looking for the wrong thing. 

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2022 #40

    I must be too then ... 🤷‍♂️

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited July 2022 #41

    Must be us thick northerners

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited July 2022 #42

    Problem is if they refuse to turn round and block the public highway then someone who is blocked calls the police. If by some miracle the police come. Then the driver of the offending vehicle can be booked for obstructing the public highway. 

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2022 #43

    must be .... 😉

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited July 2022 #44

    OK, I’ll make this as simple as I can. At 19.04 I posted the following to ED:

    "Best start another thread or go back over old ones, ED. This one was started to enquire about texts and, thanks to JK, we now know the answer."

    Ergo, I was plainly referring to the question I asked in my OP about texts being sent. JK's answer to that is on pg2. For some obscure reason, you and ED thought I was talking about the reasons for the 1300 arrival time despite me saying this thread was not about that. 😵‍💫

    I hope this has spelled it out for you. 👍🏻

     

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited July 2022 #46

    If think E D asked this “have they? Covid was an excuse for 1 o'clock at one stage .... is it still?”  I still can’t find an answer to the question asked by ED

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited July 2022 #47

    I didn’t have a clue ED was just saying what could happen

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2022 #48

    That's OK & I'm sur there are very many sites where access could be better. But congestion can occur at times other than 1 o'clock. I once arrived at Morton-in-Marsh along with another 3 or 4 outfits. I wasn't going to wait on the main road so it meant that we all parked up at the barrier which blocked it .... warden made some comment about me attempting to jump the queue until asked his suggestion of either blocking the main road or blocking the site barrier.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited July 2022 #49

    Dawn

    You need to see this link  It explains the reasons as allowing time for people to leave before new arrivals appear. It also suggests it allows time for your pitch to be valetedwink

    Interesting to read JK's reply where he said the Club are insisting site staff turn people away, I don't know whether there is any leeway in that decision. Given this is meant to be a members club that seems a draconian measure if it applies to people turning up say 10 minutes early. As to whether the message is getting out to members that is a different matter. To find the link I posted you have to scroll down the site page you are interested in to see the link. I expect those well versed in booking sites will do just that and ignore any other information on that page. JVB highlights a couple of other things saying that it has been in the magazine a couple of times. Given the number of people who say they don't read the magazine I am not surprised it's been missed. The decision to text people is I think a good one but it might depend when that text is sent and whether you are a habitual checker of your phone, some people aren't. I can just see someones face when they turn up half an hour early only to the told by site staff that you have a text on your phone! Unless it's changed since I last got one I think they need to redesign the confirmation booking email. There is a lot of guff most of it isn't  needn't  there, if they did that they could have a very clear message about arrival times. I appreciate that early arrivals were probably a problem when we had 12 noon arrivals but the Club have to be better at the way they communicate these changes. They have an open resource here on CT, why not use it?

    David

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited July 2022 #50

    The problem with giving 10 minutes leeway is where will it stop?

    Will that be enforced rigorously?

    And if it is what happens if someone turns up at 11 minutes early? surely a bit of leeway there again? What about 12? 13? 14... minutes early?

    What is the limit? It doesn't matter as if the leeway time is 10,11,15, 20 then certain (selfish) people will push it to arrive a few minutes before it. Might as well just keep it at 13:00 and no leeway.   

    One set time as given, arrive before then off one go, if a lay by is full keep driving till you can arrive and be let in. The message will soon get through. 

    Posters have mentioned three early arrivals and then action, loose your bookings, whatever, actually I think it should be less than three. If anyone refuses to move or follow warden's request no matter what happens after then serious action should be taken by the club afterwards.

     

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited July 2022 #51

    There’s lots of passing places there plus you can scoot onto the moor. Biggest issue is the Wooly backs obstinate beggars they are🤷🏻‍♂️

  • richardandros
    richardandros Club Member Posts: 2,681 ✭✭✭
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    edited July 2022 #52

    A bit off topic - but it's not a dirt track at all - it's a proper tarmac road and as RB2 says, there's plenty of room to pull off and wait before getting to the site - as I saw a couple of units doing so last week.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2022 #53

    Out of interest I wonder why we and others received a personal phone call rather than a text, who is sending out the texts? Is it head office or the sites? 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2022 #54

    If it arives on a Sat or Sunday it must be the site? cool

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited July 2022 #55

    Not if they are sent by an automated system, like the reminders of health centre appointments.

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited July 2022 #56

     Morning

    Sites have been phoning ahead for a few weeks now Brue. The automated sms texts from EGH started this last week. 

    A lot of sites are still phoning ahead as some people as DK mentions above apparently don't look at their phones.

    JK

     

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2022 #57

    Apologies  .... its been a while since I've  been .... 

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited July 2022 #58

    I remember my father telling me tales of when it was a dodgy dirt track👍🏻

  • VandJ
    VandJ Forum Participant Posts: 19
    edited July 2022 #59

    At Chatsworth Park they remove the chain across the drive way at 12.30, so encouraging people to arrive 30 mins early. It is about time the Club got this sorted out! It would be so easy to put a comment on memberships in order to identify persistent early arrivals.

    It also needs all club sites to stick to the same rules. People should not be allowed to park up at reception and then wander around the site to choose their pitch way before other folk who stick to the rules and arrive at the allotted time. If people want to be members of the Club, they should stick to the rules of the club!!

     

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2022 #60

    Thanks JK. I also had a thought that there may be some who haven't registered mobile phone numbers on their booking so only a home phone call is possible. We missed our call but I spotted it and called the site back (thinking that's it, the managers have Covid, our holiday is cancelled!) I hope it all helps people to "get the message." smile

     

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2022 #61

    Having just read the latest review for Trewethett Farm you can see what happens when communications have failed.