Return of deposits, or not

clarinetman
clarinetman Forum Participant Posts: 265
edited June 2022 in UK Campsites & Touring #1

Had an interesting discussion with cc staff who said that if you have to cancel after the introduction of deposits, the system directs you to the club terms and conditions which will advise you to seek the deposit from your holiday insurance. Don’t know about anyone else but as I only holiday in UK now I don’t have holiday insurance.

 Moderator Edit:

As we already have a thread discussing the new booking system and deposits, I'm locking this one.

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,140 ✭✭✭
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    edited June 2022 #2

    It is possible to get UK insurance cover.

    Those terms are common throughout the industry so it’s no surprise.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited June 2022 #3

    I’d wait and see what the actual terms and conditions are to be honest. It sounds as though the Club have a deposit refund up to 21 days before holiday start date, so it’s that last three weeks that needs clarifying. It’s not uncommon to need holiday insurance for other types of home nation based stays, such as hotels, B&B, cottages. 

    Maybe the Club will be able to provide folks with insurance? (Pardon my cynicism 😉)

  • Unknown
    Unknown Forum Participant
    edited June 2022 #4
    The user and all related content has been Deleted User
  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited June 2022 #5

    Depends on length of holiday, and where you go DD. Take Looe for 21 nights in August for a couple. Even with an £85 excess, you would still get nearly £60 back of your 25% deposit. Agree that at certain times, certain sites, not worth it.
    Nice little earner for the Club from all those who like to book well in advance. But then maybe that’s what deposits are all about, stopping all that block booking, penalising those that cancel late, or not at all🤷‍♀️
    I can see it transforming how some folks book. Anyone who has commitments or health issues, that benefitted from being able to transfer or cancel things at short notice will need to rethink perhaps. But we can’t be sure at this stage, until T&Cs are made public.

  • Unknown
    Unknown Forum Participant
    edited June 2022 #6
    The user and all related content has been Deleted User
  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited June 2022 #7

    From the FAQ:

    What happens to my deposit if I cancel my booking?
    Deposits are fully refundable if the booking is cancelled more than 21 days before arrival. This will give other members enough time to make a new booking and take advantage of the available pitch.

    How much will a deposit be?
    A deposit will be calculated for each individual campsite stay within a booking and will usually be 20% of the total value of each stay. If several different campsite stays are booked together within one booking, one payment will be taken at the time of booking to cover all the applicable deposits of all the stays combined. There is a minimum deposit value of £25 per stay. However, if the total price of the stay is less than £25, then the total price will be paid as the deposit.

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