Advice 20 mth Eldiss Damp Ingress Shower

ScreenNameBFA3BBD2D1
ScreenNameBFA3BBD2D1 Forum Participant Posts: 2
edited May 2022 in Caravans #1

Purchased Aug 2020. Missed first service. Serviced today and damp ingress shower floor.  £3500 cost.  

 

In July 2021 we advised dealer shower leaked all over floor. They said nothing wrong and that we did not level it 

Surely the caravan was sold not fit for purpose?? We have only been out 6 times in it.  Can anyone provide advice.

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited May 2022 #2

    Speak to the club's legal team.

  • Simon100
    Simon100 Club Member Posts: 665 ✭✭✭
    500 Comments
    edited May 2022 #3

    You might have a problem claiming on warranty as you missed the first service. Did the dealer/manufacture give any dispensation for missing services due to Civic?

  • eribaMotters
    eribaMotters Club Member Posts: 1,193 ✭✭✭✭
    1000 Comments
    edited May 2022 #4

    Was your concern noted on the paperwork?

    Did they do a damp check and provide readings as evidence to back up verbal comments about nothing being wrong?

     

    Colin

  • ScreenNameBFA3BBD2D1
    ScreenNameBFA3BBD2D1 Forum Participant Posts: 2
    edited May 2022 #5

    As far as I am aware when we reported on the water on the floor they just told us the caravan was not level.

    Looking back this dies not make sense as surely the water would just settle in the tray.  So annoyed our first caravan at age 70 and this happens.

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