Bailey Parts

I telephoned Prima for 2 body parts for my Bailey Unicorn ,i spoke to a lady to check availability she was very helpful and confirmed that the parts were in stock i asked if i could collect the parts as i intended to be in Bristol the following day i was told that they did not have a facility that collections could be made ,but if i placed my order on line it would be dispatched the following day [ i was a bit reluctant to do this as i had read on this forum how unreliable they were] however i did as instructed placed the order on Wednesday 2nd Feb and receive the parts on Friday 4th Feb .I was well pleased with the service