"Small deposits"
Comments
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However the Club decide to look at deposits, there’s a lot more to it than simply taking a small deposit for a booking. MHs don’t tend to stay as long as caravans, so imposing a large deposit might not work there if the deposit amount is greater than a nights stay.🤷♀️ Then there is the surface type. If I was being asked to pay something upfront, I will want to know what my wheels will be parked on. Imagine paying a deposit, or as TobyLeeds suggests, the full amount and finding you have a soured bit of grass🤷♀️ Then there’s the details of deposits back or not, in the event of a major upset preventing holiday going ahead. You’d take out holiday insurance if for a cottage or overseas probably, but what about a week at Marazion at £15 a night🤷♀️
Lots to think about. I suspect long staying caravan owners are going to be happy, but not so sure about those who tour from Site to Site.
Personally, it won’t affect us much. We tend to use Club Sites in the Winter months, so will mop up whatever might be there when others are hibernating, and will still find a Site late, using alternatives if nothing Club appeals.
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"Most good restaurants take a deposit of the cost of providing the service (food, staff costs ) this is taken if adequate notice of cancellation is not given. The full cost of the meal in the event of a no show."
Some, may do, but I doubt it's "most". We have eaten at two of the top rated restaurants in this part of Cornwall this week (neither run by Mr Stein!
). Neither of them made any mention of a deposit.2 -
We have never done it either. Mind, we don’t visit Leeds😂
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In my experience 4 to 6 weeks is the norm in this country but that's for far more than a bit of land to pitch on.
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Can you define “exceptional circumstances” though compo? One persons exceptional circumstances might be someone else’s minor inconvenience?
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And how are they going to check or prove whether a reason is in fact true?
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If cancellation is by the club, that’s a whole different part of any T&Cs and there can be no doubt whatsoever about a full refund being given.
Cancellation by the customer is one thing but by the club is quite different.
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I didn't think there were any terms and conditions regarding deposits at the moment as they are not yet taken. I think it would need to be made clear that they would be returned under the circumstances which I have suggested as exceptional.
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Tin wheeler suggests we only get “a bit of land to pitch on” on club sites. I suggest he opens his eyes- what about site maintenance, provision of toilet facilities and cleaning there of, waste disposal, reception services, vehicle parking, site security and more. A club site is more like a hotel these days and from what I read elsewhere this is what members expect. We should be prepared to accept there is a cost and no shows and late cancellations just put up the price for everyone else.
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Hey, what part of club sites do you and you alone book and occupy? I suggest you're the one who should open your eyes and then you might realise everything else on site is not reserved for your personal use.
I am not arguing against deposits or change so you’ve no need to tell me what we should do. My position is that we are given to understand changes are coming so debating personal views of what's needed is a futile exercise.
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Of course there aren’t. That’s why I said "of any T&Cs".
If you look at booking T&Cs for holiday lets, for instance, you’ll find different sections covering cancellation by the customer and cancellation by the company.
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TTDA asked me to define what I considered to be the exceptional circumstances in which deposits should be returned. I'm not too bothered whether the T & C's are covered in different sections or not, as long as it is made clear to members the exceptional circumstances when they will be returned. As far as I am concerned it could be included under a section headed deposits. but then I'm no lawyer.
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I suspect, like me, TDA was expecting you to cite what exceptional circumstances experienced by the booker, eg bereavement, would count for a refund. Whilst you were talking about a whole different scenario of the club cancelling🤷🏻♂️
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You lose your bet. I object as I will book a site that wants a deposit but never book a site that requires payment in full a month before arrival. The reason is simply because they do not have consent to automatic deduction and I find my having to do so a pita. I have none of your suggested subscriptions.
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In that case I think it has been made quite clear that the exceptional circumstances I was referring to were the couple I quoted. As regards exceptional circumstances of the booker, as TTDA says one persons exceptional circumstance might be someone else’s minor inconvenience, although I am sure there are some circumstances (with evidence) which would qualify, however I will let the club decide what they should be.
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No idea Jill but if my word is not adequate for the club they could happily stick the deposit where the sun does not shine. In reality if I lose a deposit I do not care.
I had a Scottish trip booked last year with a site on a CL in England outbound and a club site on return journey. 10 sites in total. because of lockdown in Scotland I cancelled. Most sites offered a refund, including the CL but I told them to keep the deposit
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Just for information in 1999, the highest peak prices for a couple per night including a fee for EHU (this varied from £2.20 to £1.45) was £12.20, the lowest off peak price for the same was £6.20, and all prices in-between, (though I've taken the same highest EHU price for both).
There was £5 non refundable deposit per booking so a one night booking that would range from almost 41% to 80% of the fees. A weekend or longer would of course bring this down.
I know CY has mentioned this but having your bank details on file and taking the money out if you don't arrive appear a good idea to me.
Personally I don't think there should be any exceptions or allowable reason if you don't arrive at all, too open to abuse in my view. None of the non club sites list any possible reasons and many advise, or offer insurance, perhaps the club will offer that too? A nice little earner?
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Yes I was indeed. Taken for granted Club would refund if Site closed or unavailable, that’s happening now. But circumstances deemed “exceptional” by one customer, might just be “so what” to another customer.
Take for example recent fuel shortage. Folks cancelling pitches at Sites daily. Now we had a CL and a cottage booked, never gave a thought to cancelling either. Good call as it turned out, we got there and enjoyed both.
Its just been confirmed via AGM that deposits are coming, along with being able to book a pitch type. Just those basic details, no terms and conditions yet, so there goes the Club’s unique selling point, next year.
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Oh, well🤷🏻♂️. The club I joined took deposits so it’s just a u-turn and return to that. No big deal.
I guess that's booking by surface type and not before time either. It’s a move into the 21st century at last.
Thanks for the heads up.👍🏻
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