Penny pinching ...

I would be pretty aggrieved too W2G, especially  as it was the warden who suggested even moving a day earlier than necessary, without telling you what would happen with the pricing!

We are also CCC members, on their Hertford site at present, but have not had any problems.....so far.     OH does our bookings and agrees when you say there is no such thing mentioned in the pricing as small and large pitches, only jumbo pitches.

The only thing relating to size is when they ask if you are erecting an awning, and also ask total outfit width.    She presumed this would be relevant when using a hardstanding as they are sometimes not that wide.

They ask the total width of van+awning when on the pitch.

We say 5m for ours

Our van + awning is just under 5m wide, so this pitch we are on must be 5m wide as we are almost taking up the  whole width.  Car is on the grass, as are Aquaroll and Wastemaster.

The extra charge for the pitch with EHU seems exorbitant, the "reasons" seem to be made up of every excuse possible.  Without a full breakdown of fees of the original booking, as well as a breakdown of fees for that 1 night, it's impossible to compare.  But perhaps that is what their so-called "fluid" pricing is all about.

There also seemed to be some controversy with the C&CC with the reduced rate of VAT, as to whether they actually passed that on.  Their forum has various posters claiming they didn't, with a lot of discussion about what point of the booking process dictated whether or not the reduced rate of VAT was charged, ie was the date of booking a pitch the date of contract, and therefore was the rate of VAT applicable on that date?

We booked a site with them for last month for 5 nights.  In the event, we had a voucher for 1 free night, there was also an extra 10% discount on over 60's rate, and overall we paid not much more than £14 per night for 2 adults on a HS pitch with EHU.  A good deal we thought, but there was no breakdown of charges at all, so whether we paid 20% VAT or the reduced rate, we have no idea.  Obviously we're not complaining at the price we were charged, but not to have a full breakdown of charges seems not quite right.

EDIT: as for small and large pitches, that's the first time I've heard of those.  Yes, jumbo pitches I have heard of, but small and large?  Never, and it's noton the booking system either.  Was it something they made up as they went along?  Certainly doesn't sound right.

Exactly, the CAMC produce an on line price list so its easy to work out the cost without doing a dummy booking.

With the CCC all you have is the from price, which of course is the lowest price it can be. A grass pitch no ehu, you then have to add on the cost of ehu + what pitch type ie hardstand. That gives you a ball park figure but as it depends on ,how early/late you book or how many pitches are left of that type you can easily be £££s out, not forgetting any discount code you can enter. Its a lottery.

The other problem I have come across is that once you have done a dummy booking, the system remembers you which means it 'thinks' you have booked those dates and any further searches you try for the same dates will through up a 'no availability' message even though there is. Its time sensitive so you have to log off and not retry for awhile, very frustrating.