Why is after 8 pm considered a 'late arrival'
Comments
-
Pretty much but I’d combine points 1. & 2. in those objections to
Provision of staffing levels which ensure work/life balance of staff given the changes proposed.
Then of course this impacts on the charges made for night stays.
Also the expectations of those using site would need to be modified in order to allow late night arrivals, if arrivals were allowed later. And then still a cut off time would be needed in my opinion. Also, what of sites without LNA areas and/or barriers, what of them. More cost!
As I’ve been pointing out all along it’s far too simplistic to suggest change without considering all ramifications.
As someone pointed out the whole issue is probably a mole hill but still these suggestion keep coming on a very regular basis, probably from the same vociferous few.
3 -
I am much inclined to agree with Tinwheeler's first paragraph. Caravan sites are not hotels and to expect them to provide a similar "all hours" service is, in my view, quite unreasonable. I also believe that having people pitching up late in the evening would be annoying and disturbing to neighbours. What are late arrivals areas for?
However, perhaps off topic, but referring to Tinwheeler's second paragraph, I can never understand this oft promulgated argument that it is somehow invalid to make complaints, observations, suggestions (pretty much all of which will be "personal wants") in this place and that they should instead be addressed to the club.
Surely, that is exactly what this forum is for - so that we can all express our view on the matter in question.
1 -
Yes, there is absolutely nothing wrong with expressing a view but one would hope that counter opinions or explanations exploring the merits or shortcoming of such would be met with equal acceptance. After all, it’s good to talk, it helps clarify understanding in many instances. How often do we hear, ‘oh, I’d not thought of that?’. Not often in forums like this but it’s more common in face to face friendly discussion thankfully!
1 -
"Surely, that is exactly what this forum is for - so that we can all express our view on the matter in question"
You are of course correct that the forum is a place where we can all express our views but, despite Rowena's recent comments to the contrary, it's evident that subjects are looked at by staff on a hit and miss basis. You've been around this forum long enough to know that staff input is rare, Gray, so what better way to put your point across than by mailing the club direct. I've done it and so have many others. At least I got a response which is more than I did here.
Incidentally, I have never said it is invalid to raise issues here but, if one is serious and not simply passing the time of day on a whim, head office and/or the AGM is the obvious way to bring matters to attention. You don’t understand that and I’m sorry but I can’t make it plainer.
2 -
- Eribamotters: “ don't think it unreasonable to say no arrivals after hours of dark, but 8/9pm in the summer months should be acceptable. “
- Mikey A: “I cannot see any reason in the summer months why Friday arrivals could not be accepted up to 9pm. “
- Takethedogalong - “The Club is nowhere ready for unstaffed arrivals at the moment. Frustrating at times, but you just have to go with it.”
- MrsR11:“Perhaps a major overhaul is needed with Wardens managing the site from say 6am - 10pm”
- Navigateur - “Arrivals after 8pm should be accommodated, […]”
- Emilys Dad, Deleted User User- left stranded due to LNA policy
- LLM, Peedee, Eurotraveller favoured barriers
I can’t remember what cornersteady, and tinwheeler said, something about deference?1 -
The one big cost compared to many commercial sites would be the additional staff costs on the sites that our club own/lease/run for others compared to the few that apart from the ccc have in their portfolios,
How many add barriers would be needed across the cc network for ANPR system , most other than those used by the Authorities are no calibrated as some have also posted with wrong number plate info,
Many posters who use CT are already very vocal about the cost of stays already ,
and the list you have posted includes some of them
0 -
Dodgy memory, 303? Good job it's easy for you to check back.
0 -
JVB,.....Totally off topic but in various discussions you always mention additional staff costs is a reason for not doing something new. How many hours are currently spent emptying the dustbins everyday. Does anyone other commercial company in the UK use the ridiculously small old fashioned dustbins, the CCC certainly don't.
Can you honestly say that if you were advising a new caravan site provider you would suggest using the same old fashioned bins.
1 -
But then as the service points also need cleaning daily ,even more often now ,emptying the dustbins the same time is unmeasurable, and although members cannot or do not read notices how is general and recycling seperated on other companies sites, or do the commercial contractors have access to all the service points to empty the 1000litre wheel bins,
0 -
Perhaps I should feel flattered that 303 quotes six consecutive words from one of my posts, but for the benefit of those who have not read all the previous 250 posts, or have forgotten, here is what I actually put in the post:-
Arrivals after 8pm should be accommodated, subject to charging and remuneration structure similar to this.
8pm tp 10pm - £50 charge. £5 do be deducted from site fee of each ajoining pitch.
10pm to Midnight - £100 charge. £10 (or perhaps a bit more) to be deducted each side.
4 -
How rude is that 303? Perhaps it is speculative or perhaps it is not but you have to respect it and be polite and not call it garbage.
Yes you have a right to express your opinion but how would you feel if someone called it garbage?
0 -
And still we forget one major factor in all this, the fact that the club is a network. So many time we hear about common and uniform practices across the sites. The club is a network of very different sites not a single family run business. Complex issues result!
0 -
You're very welcome, though I'm not entirely sure how the suggestion to travel less far is in any way "deference"
(You've also forgotten 4. Book a CL
5. Book a commercial site (both of which, by your own evidence seem to exist to your requirements)
and probably a couple more.)
But I note now that you say in another post you make "about 10 bookings" a year including a long trip and also some abroad. So just how many weekends does this problem of yours occur? (The one you are expecting the club to change its whole current arrangements for!)
1 -
So 303303, can you perhaps let me know how on a single couple site we can staff the site from 6am to 10 pm when we are both employed for 40 hours a week spread across 7 days?? 5.7 hours a day each 🤔
you clearly don’t understand the current staffing model or how much we earn (it’s certainly not £20 per hour as you suggested earlier) may I suggest you do a bit more homework before recommending some of the changes you want.
I do at times book members in after 8pm especially if they have had hold ups on route. (Unpaid) with no problem.
The more hours we have to cover the less staff on duty to carry out the tasks. what would you like me to be doing at 6am when you want me to start, and what would you like me to do say between 9 and 10 pm?
oh and before you suggest I/we don’t want to change I wouldn’t object to working late or starting early but with no other input on the site it cannot happen
5 -
Facts:
There is a desire for improved late night access expressed by contributors
Now that is speculation not a fact. Two posters have expressed a desire, out of how many regular posters on here? out of how many 350,000 household members? In fact there have been more posters saying (7 I recall?) there is no need for such a change.
Your fact is sheer extrapolation.
1 -
+1
sorry I hadn't seen your reply before making mine. You say it better WN
0 -
You are clutching at straws.
The first two do not state it should be done, I can't see any explicit agreement with you and I would say that saying there is no reason or not unreasonable and actually saying it should be done are two different things?
TDA does not appear to support your stance?
You've cherry picked Nav's comment well very indeed, but it actually goes on to say subject to charging and remuneration structure similar to this and it talk about £50. See page 7.
ED, AD,PD. and LLM do not appear to support your view as you quoted them only that they have been late. I've been late too. And how you can say that to favour barriers is agreeing with is very tenuous at best. Anyway we already have barriers so not sure what your saying?
So that leaves 2 explicitly agreeing with your view?
Now you may argue that the one's I've discarded above were somehow agreeing with you? Well Ok, for completeness, and it's raining and I like to be precise, I've now countered everyone who disagrees with your view. It is 19, nineteen, against your OP and one of those got 9 likes. It would appear that the 'vast majority' do not agree with you.
I have no idea what deference is and I certainly didn't state it
3 -
sorry Nav did not see your reply before I posted mine. As I said a good cherry pick.
0 -
again as non member, and therefore non club site user, how do you know so much about club sites and in so much detail like the size of the dustbins and how often they are emptied? They take empty boxes of mince pies - what more do you want?
I think this is a new low for 'complaints' about the club, the size of the bins? Btw on some club sites they are different.
1 -
Hi Kev155, I saw your earlier comments, but I thought it would be impolite to point out that if you earn less than £20 an hour it would cost the club/members LESS than I'd assumed to fund extra hours, and that that would support my argument - so avoided commenting, but that's my answer.
Like anybody else I can and did look up job adverts for warden posts and got an idea of costs. I assumed £20 to offset the convenience of a warden having to work at unfriendly hours, but by all means pick a lower number.
When you want me to start, and what would you like me to do say between 9 and 10 pm?
What I'd expect a hotelier to do waiting for guests.
How could it be done?
Extra staff to cover 8-10 pm (suitably paid), automated barriers etc.
0
