Should Wardens get a new Title?
Comments
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+1, my Mother was helped by a Tesco employee as they left for home(not on the clock) my Mother remembered the employees name & I was able to personally thank them on behalf of my Mother. They are a boon for good relationships👍🏻
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I guess it depends on the level of clientele & their intelligence, some will drop to that level without a name tag🤷🏻♂️☹️
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There's only ever two names jv
JK
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I've been using the term 'site staff' now for quite a few years, and I believe the Club have too. I haven't noticed the name badges or signs, to be honest. I usually want to get the caravan pitched, electic and water on, and the kettle on after the journey. I'll try and remember to look at Bridlington next week....
David
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Actually there are those who claim that a name badge on staff does exactly the opposite. Rather than build relationships, it acts as a barrier between staff member and customer. It provides service in an artificial way by creating a dividing line between a badged staff member and an unbadged customer. Some companies are ditching badges and encouraging staff members to introduce themselves with their name rather than be forced to wear a label.
For myself, I have not the least interest in whether badges are worn or not; I just felt the opposite view needed to be aired.
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I am struggling to understand how wearing a name badge would act as a barrier between a staff member and customer. I suppose it might depend on the type of organisation. When you are selling high value merchandise, especially of a technical nature I think customers appreciate knowing who is helping them just in case they need to ask more questions when they get home.
However we do digress a bit from site wardens/staff and names on boards or the wearing of names. On that score I still maintain that putting a name on the board outside reception, especially if its more than two (with two you might be able to work it out by a process of elimination!) it surely needs site staff to wear name badges, if not you might as well throw the board away as its an empty gesture?
David
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DK
11 years with the club and as I've already stated, we've always introduced ourselves to new customers. That's always been the case when we were assistant managers or managers, colleagues included. That first introduction and a bit of banter breaks the ice and sets the tone each way.
JK
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All power to you JK but that is not something I ever recall happening on the many Club sites I have visited. Certainly come across a few wardens who are very friendly and accommodating but don't recall introductions. My general experience is that site staff are, almost without exception, polite and efficient ( and some you can share a joke with) which I suppose is all we need.
David
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+1(again) without that helpful name badge (that supposed barrier) I would not have been able to show my appreciation to the employee & the good deed for my Mother would’ve gone unappreciated.
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ED wrote "EmilysMum had cause to complain about a staff member at a local shop. She asked for his name,"
Don't tell him, Pike.
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I think “Warden” is very appropriate when you see all the evenly spaced vans lined up precisely in their cells (aka serviced pitches). Once the lights go down very few escape even though there are no doors. Many inhabitants do have TVs though, so a bit different.
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Yet you rejoined in order to share the experience 🤷🏻♂️
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I’m quite happy to laugh at myself. We booked a CL as well which we tend to prefer.
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I am quite sure that the On Site Club Officers are deserving of a full title after dealing with some folks on 'ere. I can just hear it now :--
Yes, Sir Mr Warden Sir, and my best wishes to your very good lady, Mrs Warden, Sir -- If you would be so kind, Sir and I'll go and sweep my pitch again, Sir
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Definition of Warden:
- a person charged with the care or custody of persons, animals, or things; keeper.
- the chief administrative officer in charge of a prison.
- any of various public officials charged with superintendence, as over a port or wildlife.0