Lunar Caravan warranty

bevwardle
bevwardle Forum Participant Posts: 14
edited August 2020 in Caravans #1

Hi - has anyone had any luck with the warranty of Lunar caravans since the take-over by Lunar Automative?  We have been waiting a year for work to be carried out and our dealer (Robinsons) have had no luck contacting them since the lock-down.  We have a year old caravan with faulty parts that have been previously approved but no-one is answering from Lunar.

Comments

  • Simon100
    Simon100 Club Member Posts: 666
    500 Comments 100 Likes
    edited August 2020 #2

    Unfortunately your contract is with Robinsons so you will have to persevere with them. They will then have to liaise with Lunar to get the issues done under warranty.

    If Lunar are not going to agree to pay for the work to be done Robinsons, as far as I am aware, are responsible.

  • BeenDoingItForYears
    BeenDoingItForYears Forum Participant Posts: 5
    edited September 2020 #3

    I was told by my dealer this week that Lunar Automotive have gone bust as well.