First in 15yrs 👍

It may be a few weeks before you can go on your first outing, but I think we are all waiting on the starting line. What van have you brought,  enjoy your new van. 

Hope you enjoy your new found travel / sleeping arrangements, we did opposite way around. Ie, Caravan then Motorhome.

Not wishing to be negative, but after our experiences with our Swift my advice is to open all the cupboards and lockers and check that the heating pipes are all correctly attached to each other and that the water pipes under the sink are too before you turn things on. Also the first time you use the shower get other half to stand outside and make sure there's no water coming out from anywhere it shouldn't be😉!

Other than that hope you have a fantastic time when you do eventually get out in your van😊

I have the Challenger 560 Hi-Style which is a dealer special version.  Nice level of upgrades it had but that’s where it has stopped.  I bought three years ago and has experienced incessant warranty work being required.  The finish is pretty awful by Swift.  My advice is before picking it up, tell the dealer to check all the hinges for a start and make sure they all have the requisite level of screws...ours had one per hinge!!

Unfortunately other faults were not so easily fixed as required warranty approval from Swift.  Long list over three years.  If you want any further details I can email you.  Hopefully you will be luckier than me but my experience underlined the importance of using a dealer near home for the purchase as increasing numbers of dealers are refusing warranty work from caravans bough from other dealers (some of which have gone bust)

I have done previously.  I don’t think I’m anywhere unique but the latest just before lockdown when serviced at three years was:

Brakes - need replacing again.  Only done 12 months ago under warranty.  Dealer had messed about with them trying to fix, and after researching in here I found there was a known fault.  

Has the known swift recall fault with the chassis separating from the body...loads in this situation but shouldn’t affect a 2020 model

Dealer stated that the pipes etc, ie gas need replacing.

Replacement tyres required due to cracking...not due to misuse but degrading.  

Oven grill defective

Front locker latches have fallen apart several times.  The hinges separated from the locker due to all being held by one grubb screw

Front locker locking mechanism regularly falls apart

Pretty farcical really.

The lists at each yearly service and in between have been longer.  I’m just lucky it doesn’t have damp yet

Check but I think it was 2017 models...but that doesn’t mean they registered a 2017 model the following year.  Also check if it has had the recall inspection and the outcome 

Hi Ginny, can recommend caravanfinder.co.uk as a great source of info on layouts and prices.

Feel sorry for Brian an Josie the amount of negative posts, we all have some form of trouble with vans, of the of the six l had over 17 years the only real problem l had was damp on the Bailey Madrid front lockers, done under warranty then l sold it, all the others were niggley things, most l sorted, couldn't be bothered to take it in to the dealers, they always gave me the part for free and l fitted it myself. Brian Josie we went the other way moved to a MH but enjoyed 20 years of towing vans. Theirs plus for both, with touring you have the convenience of the car, we changed to the MH for health reasons, l felt it less stressful than towing but l see many a lot older than l still towing that seem to love it, l am quite sure you will enjoy your new van, by the way there isn't manufacturer that doesn't produce a van without faults, just work round them

Welcome Brian & Jo. Most of us with motorhomes or caravans have had some issues. My advice would be to check over the van again to make sure you are happy with it before you pay the balance. Make sure the warranty is comprehensive and not limited to something stupid like £500 per claim. Remember the sale of goods act should provide you with some protection. If you are still concerned, call a good recommended mobile service engineer (there are quite a number) and get them to give it a really good once over. Surprising the detail the engineers find that slip through the dealer inspection. Hopefully, your van will have had most of the gremlins sorted on the first couple of services. Can't do anything about the lockdown, just hoping Wales will open on 4th July for our first sortie! Enjoy and hope all goes well.