Warranties- service problems due to Coronavirus

Mont6660 · March 2020

Hi. My “at risk” parents have their annual service booked within the specified time for the warranty (Elddis). The dealer has shut today for the foreseeable future but assured Dad that he had checked with Elddis and they would honour warranties where the service has been booked and was then carried out as soon as allowed. Does anyone know if this is true? Slightly worried about the prescribed timescales!

Tammygirl · March 2020

We've had the same information from our dealer, so one can only assume the manufacturers have agreed to this.

ATDel · March 2020

Yes it is true check Elddis website

Mont6660 · March 2020

Thank you all. I'll try and find it on the website. Couldn’t see anything earlier.

JVB66 · March 2020

Bailey warranties are valid up to 4 months after service due date to cover for the virus out break,as per email i have had from them

sorento · March 2020

Knuas are saying no problem with missing service date . You can rest assured the sevice interval will be extended for (eg leak tests) six months .My motorhome was booked today .This is good to know.

Pete

ATDel · March 2020

http://www.elddis.co.uk/hub/article/550/servicing-your-vehicle

lornalou1 · March 2020

http://www.elddis.co.uk/hub/article/550/servicing-your-vehicle

Sumitra · March 2020

Coachman have said that they will honour all warranties done within 90 days of the end of the lockdown.Very fair.

RowenaBCAMC · March 2020

This is true for Elddis and other manufacturers. I have some links below from manufacturers regarding warranties and services. These are the ones we are currently aware of:

www.elddis.co.uk/hub/article/550/servicing-your-vehicle

www.baileyofbristol.co.uk/news-events/covid-19-update-from-bailey-of-bristol

www.swiftgroup.co.uk/coronavirus?utm_source=coronavirus_bar&utm_medium=coronavirus_bar&utm_campaign=coronavirus_bar

twitter.com/AdriaUK/status/1242447380655624192?s=20

twitter.com/CoachmanCaravan/status/1242899120219664386?s=20

I hope this is helpful. We already have an existing discussion about this where I will be updating members here.

As such I will close this but please feel free to contribute on the other discussion.

Warranties- service problems due to Coronavirus

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