Truma SE mover

Romatone
Romatone Forum Participant Posts: 22
edited March 2020 in Parts & Accessories #1

Decided to move the caravan for. It’s first clean from the winters wind and grime , The battery had been ok in the van and was connected to the mains for separate heating.
Raised the steadies , moved the locks etc. and the pressed the mover button and drew the rollers onto the tyres. All good so far until I pressed to go backwards , it moved about 6” and then stopped . Had the same last year and replaced the controllers batteries and it was fine. However upon replacing the batteries this time , when I pressed the button I heard the mover engage but the controller carried on bleeping and did not operate. Two weeks earlier I had the 2 year old van battery charged but on investigation I noticed when I tired the power switch on for the mover the indicator showed a drop in power to under 11 volt which I guess means the battery is U S . What I do not understand is the controller carrying on bleeping. Has anyone experienced the same.

Secondly the rollers are now hard onto the tyres . I looked to the front of the mover and there is a bung that when removed gives you access to manually  take the rollers off the tyre but there is no provision (slot) to put a driver into remove it. It then started howling a gale so I’ve come in . Any ideas apart from making my own ‘slot’ if you know what I mean .

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Comments

  • Pathfinder
    Pathfinder Forum Participant Posts: 4,446
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    edited March 2020 #2

    You should have a ‘T’ allen key which goes in the hole where you removed the bung from, you then turn the ‘key’ to wind the rollers off/on to the tyres

  • Pathfinder
    Pathfinder Forum Participant Posts: 4,446
    1000 Comments
    edited March 2020 #3

    Picture of truma key

  • Pathfinder
    Pathfinder Forum Participant Posts: 4,446
    1000 Comments
    edited March 2020 #4

    There is also a reset button on the control unit inside the c’van, instructions are in the user manual 

    If you don’t have the manual just google truma se mover user manual 

  • marchie1053
    marchie1053 Forum Participant Posts: 584
    edited March 2020 #5

    I had the same problem with my motor mover recently. If you don't have the Truma Allen Key, a 7mm socket on a short extension bar will suffice. From memory, the manual specifies 'exactly 14 turns to free the roller off completely'.

    Steve

  • Romatone
    Romatone Forum Participant Posts: 22
    edited March 2020 #6

    Thanks you guys . got the plastic plugs out and wound the rollers back off. When I put the tools back I found that key in the red plastic box after searching for a 7 mm socket for an hour or so. Think mover problem relates to leisure battery (18 months old) had it charged but something is obviously draining it it had gone down to 10.5 volt  and this morning Zero. Can anyone recommend a good multimeter .

    thanks again for your replies 

    Romatone 

     

     

  • Romatone
    Romatone Forum Participant Posts: 22
    edited March 2020 #7

    Sorry I haven’t looked at the manual yet it’s bucking it down outside ,not ideal caravanning weather  

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited March 2020 #8

    So that's what it's for. There was one in a drawer when I bought my caravan a few years back but the movers on the caravan are Pwrtouch so no idea how it found its way into my caravan.

  • marchie1053
    marchie1053 Forum Participant Posts: 584
    edited March 2020 #9

     Powrtouch are now part of the Truma empire. There is an incredibly helpful individual in the Technical Advice Section, Ellliot Smith [01283 587900] who talked me through the likely causes and emailed me a PDF of the maintenance schedule, including the 'use a 7mm socket if you are stuck in Spain; quicker than waiting for us to ship and probably cheaper too'.
    He is an absolute credit to the company [UK base is in South Derbyshire]

    Steve

  • marchie1053
    marchie1053 Forum Participant Posts: 584
    edited March 2020 #10

    Powrtouch are now part of the Truma empire. There is an incredibly helpful individual in the Technical Advice Section, Ellliot Smith [01283 587900] who talked me through the likely causes and emailed me a PDF of the maintenance schedule, including the 'use a 7mm socket if you are stuck in Spain; quicker than waiting for us to ship and probably cheaper too'.
    He is an absolute credit to the company [UK base is in South Derbyshire]

    Steve

  • richardandros
    richardandros Club Member Posts: 2,681 ✭✭✭
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    edited March 2020 #11

    Bit of a long shot - but have you actually checked the connections to the leisure battery? I had a similar problem when on site a couple of months ago - running the rollers when not engaged on the tyre reduced the voltage of the battery from 13v+ to under 11v, in seconds. The mover is designed not to work if the voltage drops below 12v.

    I assumed it was a faulty battery, even though it was a good quality one and only a year old - but then I checked the connections on the terminals.  Although, visually, they appeared OK, in actual fact, the positive one was loose - and I almost missed spotting it.  Once tightened up, everything was fine again.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2020 #12

    Didn't Truma take over Powrtouch?

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited March 2020 #13

    Possibly but the T-bar is still nothing to do with my movers as mine are manually engaged smile