Cancelled Resevation
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So check what number shows on your confirmation email and if that's home (I'm not sure why it would be, it never was for us) contact the membership department and get it changed if that's what you want. It's not rocket science, just takes a bit of self action rather than relying on someone else!
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Your answer? it seems , shows you have never had to work in an enviroment that involves real life trying to contact people on important scenarios,
And if sober the contact page in my profile is easy to navigate ,or it is when i do it to make your mobile the contact preference,and i think every one has the same page layout
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It's at the bottom Freddy. If you click on edit for one of your numbers there is a box (at the bottom) in which you can select home, mobile or work as your preferred contact.
I don't ever remember selecting anything before, so presumably home is the default. Perhaps it would be better if mobile was set as the default and you could change it to home if required.
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Although our mobiles are on all the time M, as they are of the smart variety, and we use them for a lot more than calls. Those with more basic mobiles possibly turn them off. We certainly did when we had that sort. As we could be contacted on the land line if required.
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Sorry, I'm confused now (not difficult admittedly!) Where does it say in the OP that they were on another site or had been contacted on their home number? The club were undoubtedly at fault as far as the content of that email is concerned, but it seems that having lost the points you were making you're trying to deflect from that!
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Unfortunately we are not all as wealthy as you seem to be JVB!
As Steve said, forwarding calls costs money, and so does having your mobile data on all the time. You either pay for what you use, or need a monthly contract.We have a landline, but do not make calls as we have no call package. Why would we pay £7.50 per month when we are not always there to use it! The landline comes with the broadband.
Our mobiles are PAYG on 3, costs us about £20 per year for both phones. We can not justify having monthly contracts. W Not having much in the way of family in U.K., we have few people to phone, and the children ring us as needed.
Internet when away is on our I pads, either free or via our dongle, about £30 per year if we are away for 3 months.
So, the landline or mobile number dilemma? We are home more than we are away in the van, but then we are presently not at home much between 09.30 and 18.00, so maybe mobile would be better. But mobile reception at home can be a bit hit and miss, and at DD's house it is pretty dire.
It is a problem!
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Just go back and read the post I was responding to, JV. I’m sure the penny will drop eventually.
Incidentally, I have never once used that phrase to you as I consider it to be extremely rude.
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Meanwhile, back on topic: in view of the fact that the email stated "Sorry to hear you have cancelled your reservation", will the OP have been noted by CAMC as a late cancellation? Or was the booking cancelled, by the CAMC, more than 72 hours before the booked date?
Just curious, as the wording states it was the member who cancelled, not the CAMC.
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Depends on what button was pressed. We were cancelled by the CC due to snow several years ago, and received the email saying as we had cancelled we were in breach of the 72 hour rule and it would be counted against us. We did receive an apology when I emailed Head Office, saying the email should have been suppressed. Some one forgot to tick the right box or press the correct button. Mistakes happen and I don't have a problem with that, as long as they are not repeated too often.
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