Overseas Travel Survey
Comments
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very commendable of you, but in my experience this is just to make people think their opinions/observations are important to the business and unless there is a mass "walk-away" from RP, then little will change, unfortunately, even if you have used them for 47 trips.
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Are they concerned that recent changes have alienated their regular customers? We haven't been abroad for a few years now, 2016, the last time. We were set to return but we found the application of rules to medication somewhat difficult. Margaret is diabetic and uses insulin. Cover was refused because we couldn't guarantee that each dose of insulin would not vary. Now anyone who understands the use of insulin knows that it needs to be adjusted according to blood sugar levels. Likewise she was taking steroids for a rheumatism condition that meant that during our time away the dose would reduce. The only possible consequence of lowering the dose would be that she would be in more pain, nothing more, nothing less. They were happy to palm us off to another insurer but that would mean we would not have had a joined up policy. I appreciate the Club can't be expected to have medically trained staff to understand the subtle differences in medication but I would expect that of the underwriters but they seem only to go by a very tight definition of what are prepared to accept. So it seems that unless we can find a better policy that offers the same as Red Pennant it seems unlikely we will be able to travel to Europe in the way we used to. Short holidays like cruises or weekend breaks are not usually a problem as the people we use for those trips seem to have a better acceptance rather than a tick box approach.
David
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Not yet David. If there is a serious hope of us going I will certainly give them a try. The irony about RP is that in the past it was it's simplicity that was its biggest selling point but that seems to have changed. The problem is that the longer you leave going abroad the longer it takes to regain your personal confidence in going again, especially as you get older.
David
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Could it be there is greater competition in the market?
When I pretty much owned a bulk standard caravan and motorhome, and was only taking 2/3 weeks holiday over there a year, RP was fine. Now I do much longer trips, I get free travel insurance with my bank account, and the cost of RP breakdown only cover for a larger motorhome is uncompetitive. Over the last 5 years I have shopped around for cover every year and currently my motorhome insurance includes Europe wide breakdown cover. No need for RP.
peedee
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Two weeks Red Pennant motoring and personal cover while we go to a holiday house across the water - so Caravan cover not required. Price quoted was £380. But they didn't send me a survey asking why I hadn't taken it up. Perhaps they could guess.
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My bank also provides breakdown cover free with the account TG but it does not cover my motorhome. I should point out neither this or the travel insurance is free anymore. New account holders will have to pay a monthly charge to obtain them but for some it can still work out cheaper than buying annual policies. Cover also stops at 80yrs of age.
peedee
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