Paid £200 for fridge repair and still faulty

abbeycaf
abbeycaf Forum Participant Posts: 2
edited July 2019 in Caravans #1

hi does anyone know what my rights are here, my fridge would not light on gas so I got a repair man to look at it ,he charged me £60 call out and said it was a faulty valve and he would have to order the part ,the part came and he charged me 140 for part and fitting it altogether around £200 , as soon as he left fridge went out and wouldn't re light I called him back and he came out again next day to look at it while I was at work , he text me to say the part was faulty and that he'd fitted a new one ,  when I got home fridge was on , but when I switched it off and tried to light it again later there was nothing again , I called him again and he said he's done everything he could think off and it was working when he left , does anyone know what my rights are here as I am 200 down and still no fridge ?? 

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,146 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited July 2019 #2

    Google is your friend here but I suspect any action you contemplate won’t be worthwhile.

    First of all you need a second opinion in writing from an accredited source.

  • Unknown
    Unknown Forum Participant
    edited July 2019 #3
    The user and all related content has been Deleted User
  • Merve
    Merve Forum Participant Posts: 2,333
    1000 Comments
    edited July 2019 #4

    Was the engineer accredited? If he was and you are not satisfied then you should be able to get redress from the trade body he belongs to. He obviously hasn’t done everything he can because your fridge still isn’t working! I would certainly take DDs advice and get some legal advice, 

  • abbeycaf
    abbeycaf Forum Participant Posts: 2
    edited July 2019 #5

    thanks everyone , yes I think I'm   going to have to get some legal advice ,he is an MCEA member whatever that is 

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