Swift command problems

Rab
Rab Forum Participant Posts: 15
edited June 2019 in Caravans #1

how are the members coping with the swift command in their caravans and is the smartphone app working for you

Comments

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
    1000 Comments
    edited January 2018 #2

    not got a swift so cannot help but read somewhere that the sim card in the system is a high rate number and costs a fortune every time you send messages to it. could be wrong though.

  • GeordieBiker
    GeordieBiker Forum Participant Posts: 45
    edited January 2018 #3

    The sim card installed in the vehicle for the Swift Command system is free to use for the first 3 years. I’ve no idea what the cost is likely to be from year 4 onwards.

    Regarding the OP’s question, I regularly use the ‘Locate’ feature of the app to check that my 2018 Challenger is still residing on its storage site. I don’t seem to be able to display the battery level or temperatures on the instantaneous display but I suspect that’s because I leave the main power supply unit turned off to conserve battery life during the winter months. However, I can display the History for the battery level!!!

    i have had some problems with the alarm system false triggering so I can definitely confirm that the unit sends me texts and emails when it activates! I have had excellent help from Sargent Electrical who have sent me a complete new alarm system that I have now installed and it has not sent me any texts or emails for 2 weeks now. Fingers crossed that the problem is now sorted. (I did deliberately activate the alarm after fitting the new one to ensure that it was functioning correctly and would send a text and email if activated.)

  • xtrailman
    xtrailman Forum Participant Posts: 559
    edited January 2018 #4

    Simply put its brilliant. laughing

  • Rab
    Rab Forum Participant Posts: 15
    edited February 2018 #5

    when you use the App to see whats doing in your van after youve checked where it is go back click on levels then you must click on download,it will then give you up to date readings for your battery and temp levels, hope this helps if not phone sergeant electrical they are very helpfull.

  • GeordieBiker
    GeordieBiker Forum Participant Posts: 45
    edited February 2018 #6

    On my caravan that only seems to work if you’ve left the main power supply unit switched on.

  • Vickie Slater
    Vickie Slater Forum Participant Posts: 1
    edited July 2018 #7

    We have had trouble with our alarm going off when nothing untoward is happening. We too are getting a new alarm system. Hope it resolves the issue as it has done with you.

  • Ricky4810
    Ricky4810 Forum Participant Posts: 1
    edited March 2019 #8

    Ours pretty good, the only slight announce is the unit beeps and comes on by itself or if close the door it’s beeps and comes on, and sometimes the screen will jump through a couple of screens by itself.

  • Tayls67
    Tayls67 Forum Participant Posts: 4
    edited June 2019 #9

    Ours has just done the same thing! Have managed to find out why or how to stop it?

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
    1000 Comments
    edited June 2019 #10

    for any difficulties with the command, give Sargent a call as always found them very helpful but sometimes have to wait a few minutes while in a queue.

  • 777
    777 Forum Participant Posts: 76
    edited July 2019 #11

    Command is great, but we don't use the app. The only exercise I get is getting up and down to adjust something on the panel. Same with the alde heating - want to change the temperature?  Get up and do it. Saves going to the gym!!  Tracker?  Never registered it - costs a bit more through lost Insurance discount, but they seem to be prone to many false alarms.  So,for the sake of your cardiovascular system, don't bother with the app😄

  • Linda Leaper
    Linda Leaper Forum Participant Posts: 1
    edited September 2019 #12

    I have the latest system in a Bessacar by design van and find it very disappointing. The previous version in my Sterling Continental was far better. And the NEW Dab radio audio system with it is simply rubbish. I have had the unit replaced once and the second unit is equally appalling. I suspect I will end up ripping it out as it does not appear to be fit for purpose. Finally the new Sargent control system fights with the Aldi control such that we constantly end up with no hot water and have to re-set the whole system.

    Then their is the fact that the light controls have gone backwards in flexibility, and ease of use. It could be a Swift cost cutting measure, but all in all very disappointing 

    Whatever improvements Sargent thought they had added in this new version, I would say it’s a massive step back and I would rather have the previous setup I had in the Sterling Continental back. 

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
    1000 Comments
    edited September 2019 #13

    Just use the Alde controls and not the command. having 2 systems controlling one unit you will have a conflict between them so I just have the Alde for what it is. It's got everything there for what you need.

  • Unknown
    Unknown Forum Participant
    edited September 2019 #14
    The user and all related content has been Deleted User
  • redface
    redface Forum Participant Posts: 1,701
    1000 Comments
    edited September 2019 #15

    Ah! computers - they always go wrong - that is the problem with modern technology.  Bring back the pencil and paper I say!

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited September 2019 #16

    No electricity required. No moving parts to go wrong. Any breakage is solvable with a penknife. What's not to like. wink

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
    1000 Comments
    edited September 2019 #17

    Kids, Penknives, I can see trouble there.

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
    1000 Comments
    edited September 2019 #18

    How many kids own modern Swift caravans? tongue-out

    When I t'were lad, I reckon 80% of schoolboys had a penknife in their pocket. Don't ever recall a stabbing.

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
    1000 Comments
    edited September 2019 #19

    true but this is the 21st century and times have changed, just like everything in life, if it didn't you would still be riding a penny farthing. surprised

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited January 2020 #20

    "Smart phones?"undecided

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited January 2020 #21

    Smarter the me

  • Los Espiritus Libres
    Los Espiritus Libres Forum Participant Posts: 2
    edited May 2021 #22

    I've been able to use the remote functions but, the Bluetooth connection fails to connect even though the phone is paired with the van.

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